Showing posts with label Denise Amber Lee. Show all posts
Showing posts with label Denise Amber Lee. Show all posts
Wednesday, April 22, 2015
It's been a long time
It's been a very long time and I've been meaning to write but times are very busy. There's so much news I've no idea where to start with all the updates. The Denise Amber Lee Foundation has come a very long way in the past few years. They've become a major player in the 9-1-1 industry. Mostly, I believe, because we have a very unique perspective. 9-1-1 call centers are mostly independent agencies they are all run differently, with different training processes, different equipment, different protocols, different staffing, different everything. As Nathan travels across the country he's had the opportunity to visit different PSAPs in different states, different counties, townships, cities etc... What may work in one, may not work in another. While some states are working on legislation others have already been thru the process. He's able to inform industry peeps on problems and successes and what's working and what's not working. So, it's all very interesting.
Nathan left his full time job early last year and started doing all this full time. He's now giving keynotes, inspirational speeches and teaching two classes. The 9-1-1 call takers and dispatchers seem to welcome him everywhere he goes. He truly wants to help them. Through this journey we've come to realize that they are truly guardian angels and many are woefully underappreciated, underfunded and underpaid. He's become a champion for them. And we've all been very humbled through the process. So many tragedies... The things these people listen to on a daily basis. Most of it is very mundane but much of it is horrific. Suicides, murders, drug deals gone bad, domestic abuse, people being shot, people being stabbed, drive by shootings, school massacres, the wife who's sobbing as her husband is dying in her arms, etc... I truly don't know how they do it. And, they listen to Nathan relate Denise's story and somehow they find inspiration.
I'm humbled by all this everyday. It's good to see so much positive energy come out of Denise's tragedy.
Friday, January 21, 2011
Impact Case Study - 911 Reform
Gulf Coast Community Foundation of Venice
601 Tamiami Trail South, Venice, Florida 34285
941.486.4600 GulfCoastCF.org
Sometimes it takes a tragedy to make a community ask, Is this the best we can do for our citizens?
The January 2008 abduction, rape, and murder of 21-year-old North Port wife and mother Denise Amber Lee was one such tragedy. Though calls to 911 were placed by eyewitnesses, no patrol cars were dispatched because of inefficiencies in a 911 call center.
In the aftermath of Denise Lee’s murder, Gulf Coastcommissioned an independent study of the 911 system in Florida.
“Florida 911: The State of Emergency” analyzed all components of emergency response that are activated when a person in need of assistance tries to call 911 in Florida. This marked the first time that 911 in Florida had been analyzed from the placement of a call to the arrival of the first responder on the scene.
Gulf Coast’s study found that Florida’s 911 system was not a “system” at all, but rather a patchwork of state and local agencies, protocols, and technologies cobbled together to respond to 911 calls. It provided policymakers and advocates like the Denise Amber Lee Foundation, which was created by Denise’s husband Nathan, with objective analysis to support their impassioned efforts to reform the 911 system.
Thanks to the work of state Senator Nancy Detert, state Representative Ken Roberson, Nathan Lee, and others, a new law was signed in May 2010 that will require uniform training and certification of 911 operators statewide. The new standards will help close a major gap in Florida’s emergency 911 system—one of many that are identified in Gulf Coast’s study.
Link:
http://www.gulfcoastcf.org/documents/911_Reform_overview.pdf
601 Tamiami Trail South, Venice, Florida 34285
941.486.4600 GulfCoastCF.org
Sometimes it takes a tragedy to make a community ask, Is this the best we can do for our citizens?
The January 2008 abduction, rape, and murder of 21-year-old North Port wife and mother Denise Amber Lee was one such tragedy. Though calls to 911 were placed by eyewitnesses, no patrol cars were dispatched because of inefficiencies in a 911 call center.
In the aftermath of Denise Lee’s murder, Gulf Coastcommissioned an independent study of the 911 system in Florida.
“Florida 911: The State of Emergency” analyzed all components of emergency response that are activated when a person in need of assistance tries to call 911 in Florida. This marked the first time that 911 in Florida had been analyzed from the placement of a call to the arrival of the first responder on the scene.
Gulf Coast’s study found that Florida’s 911 system was not a “system” at all, but rather a patchwork of state and local agencies, protocols, and technologies cobbled together to respond to 911 calls. It provided policymakers and advocates like the Denise Amber Lee Foundation, which was created by Denise’s husband Nathan, with objective analysis to support their impassioned efforts to reform the 911 system.
Thanks to the work of state Senator Nancy Detert, state Representative Ken Roberson, Nathan Lee, and others, a new law was signed in May 2010 that will require uniform training and certification of 911 operators statewide. The new standards will help close a major gap in Florida’s emergency 911 system—one of many that are identified in Gulf Coast’s study.
Link:
http://www.gulfcoastcf.org/documents/911_Reform_overview.pdf
Friday, October 1, 2010
APCO president: Training certification programs are a must
URGENT COMMUNICATIONS
Sep 14, 2010 6:01 PM
By Glenn Bischoff
A couple of weeks ago, Urgent Communications spoke with Dick Mirgon about his year as president of the Association of Public Safety Communications Officials. This week we catch up with Bill Carrow, the communications section chief for the Delaware State Police, who last month began his term as APCO’s president. Carrow spoke extensively about one of his pet projects — training certification for 911 telecommunicators — and the progress that has been made to date.
Statewide training certification is sorely lacking nationwide. What is APCO doing about it?
The Professional Human Resources Taskforce (ProCHRT) was unveiled during National Public Safety Telecommunicator Week in 2009. The first step was to establish some very specific goals, first and foremost, to study what each state is doing, or what they’re mandating, in the way of training certification for telecommunicators. We knew that this was a nationwide problem. We knew that we had bits and pieces of training going on, some more elaborate than others — and that’s no way to run an airline, much less a public-safety answering point. You see in the media all the time stories about 911 calls that went awry.
The Denise Amber Lee tragedy has become the poster child for such events, has it not?
That’s what I was leading up to. You see these events on a weekly basis, but the Denise Amber Lee Foundation really hit home. We started studying the Denise Amber Lee case to understand what had happened. Two years prior to that event happening, APCO’s Florida chapter had been pushing for training certification across the state, but wasn’t successful.
What were the hurdles?
The hurdles basically were funding, number one, and, number two, getting the various entities down there — the sheriffs, the police and fire — to fully understand that this not only should be a requirement, but that it also is a necessity.
What has been accomplished so far regarding ProCHRT?
Where we really started gaining some ground is when we realized just how few states have any kind of mandated training. When you consider that the person who runs a tanning booth is required to have more training than our telecommunicators who are handling life-and-death decisions every day, that’s wrong. We now have an interim report that provides a report card for the country up to this point. It delineates the training that is going on state by state, and lists any agencies that are Project 33-compliant within a given state. There are 17 of those right now.
After reviewing this report card, what grade would you give in terms of the level of training certification across the country?
It would be a grade of “F.” There’s a lot of room for improvement.
What needs to be done? What’s the first step?
Basically, we wanted to gather information via ProCHRT that would let us create a tool kit that our members could use to go back to their home states and push for training certification. We never had this kind of information before. The next step is to use the success we’ve had in the state of Florida as a starting point for success in other states. Arkansas is one of those states — it has proposed legislation that was based on what they saw in Florida. I think this is going to be a groundswell. It’s not insurmountable anymore.
What else would you like to see accomplished in the coming year?
Right along those lines is promoting our Project 33, which has just been revised for 2010. It has been beefed up by adding the fire and EMS pieces to the dispatch function and by increasing the minimum requirements for all positions. My agency just went through it. That was one of the goals I set for myself — I wanted my agency not only Project 33–compliant, but also fully accredited.
Why was that so important to you?
When you do those things, you’re showing people that you’re trying to meet the best-of-the-best standards. So, what we want to do is promote that to every chapter, to show the importance of getting individual training programs P33-compliant.
Ed: Florida Gov. Charlie Crist signed into law in June a bill that requires 911 telecommunicators in the state to become certified and compile 232 hours of training before handling an emergency call.
http://urgentcomm.com/policy_and_law/news/carrow-apco-QandA-20100914/
Sep 14, 2010 6:01 PM
By Glenn Bischoff
A couple of weeks ago, Urgent Communications spoke with Dick Mirgon about his year as president of the Association of Public Safety Communications Officials. This week we catch up with Bill Carrow, the communications section chief for the Delaware State Police, who last month began his term as APCO’s president. Carrow spoke extensively about one of his pet projects — training certification for 911 telecommunicators — and the progress that has been made to date.
Statewide training certification is sorely lacking nationwide. What is APCO doing about it?
The Professional Human Resources Taskforce (ProCHRT) was unveiled during National Public Safety Telecommunicator Week in 2009. The first step was to establish some very specific goals, first and foremost, to study what each state is doing, or what they’re mandating, in the way of training certification for telecommunicators. We knew that this was a nationwide problem. We knew that we had bits and pieces of training going on, some more elaborate than others — and that’s no way to run an airline, much less a public-safety answering point. You see in the media all the time stories about 911 calls that went awry.
The Denise Amber Lee tragedy has become the poster child for such events, has it not?
That’s what I was leading up to. You see these events on a weekly basis, but the Denise Amber Lee Foundation really hit home. We started studying the Denise Amber Lee case to understand what had happened. Two years prior to that event happening, APCO’s Florida chapter had been pushing for training certification across the state, but wasn’t successful.
What were the hurdles?
The hurdles basically were funding, number one, and, number two, getting the various entities down there — the sheriffs, the police and fire — to fully understand that this not only should be a requirement, but that it also is a necessity.
What has been accomplished so far regarding ProCHRT?
Where we really started gaining some ground is when we realized just how few states have any kind of mandated training. When you consider that the person who runs a tanning booth is required to have more training than our telecommunicators who are handling life-and-death decisions every day, that’s wrong. We now have an interim report that provides a report card for the country up to this point. It delineates the training that is going on state by state, and lists any agencies that are Project 33-compliant within a given state. There are 17 of those right now.
After reviewing this report card, what grade would you give in terms of the level of training certification across the country?
It would be a grade of “F.” There’s a lot of room for improvement.
What needs to be done? What’s the first step?
Basically, we wanted to gather information via ProCHRT that would let us create a tool kit that our members could use to go back to their home states and push for training certification. We never had this kind of information before. The next step is to use the success we’ve had in the state of Florida as a starting point for success in other states. Arkansas is one of those states — it has proposed legislation that was based on what they saw in Florida. I think this is going to be a groundswell. It’s not insurmountable anymore.
What else would you like to see accomplished in the coming year?
Right along those lines is promoting our Project 33, which has just been revised for 2010. It has been beefed up by adding the fire and EMS pieces to the dispatch function and by increasing the minimum requirements for all positions. My agency just went through it. That was one of the goals I set for myself — I wanted my agency not only Project 33–compliant, but also fully accredited.
Why was that so important to you?
When you do those things, you’re showing people that you’re trying to meet the best-of-the-best standards. So, what we want to do is promote that to every chapter, to show the importance of getting individual training programs P33-compliant.
Ed: Florida Gov. Charlie Crist signed into law in June a bill that requires 911 telecommunicators in the state to become certified and compile 232 hours of training before handling an emergency call.
http://urgentcomm.com/policy_and_law/news/carrow-apco-QandA-20100914/
Friday, June 4, 2010
Crist signed the bill
I know I should be ecstatic and happy but why do I feel so bereft?
I guess it is because I feel Denise's life was too high of a price to have paid to see that 9-1-1 dispatchers and call takers get mandatory training.
It just makes no sense. I guess true change and great change only comes after a tragedy.
Why?
I just want to cry.
I still miss Denise everyday. My hurt and heartache has not gotten any easier to bear.
I cannot imagine how Denise's own parents feel or even Nathan.
But, thank goodness Charlie Crist signed it. Thank goodness several politicians took action.
When the bill was passed unaminously through the house, a 9-1-1 coordinator came up to Mark and I angry. Angry! Angry because he did not know how he was going to pay for it. Angry that he has to come up with $150,000.
$150,000????????? That is what he was worried about. Mark had to hold me back. All I said was "it had to be done" and then the man quietly agreed but had no idea how insensitive he had been. My heart broke. $150,000? That is nothing compared to Denise's life and the fact that Nate and the boys have to go on without her. The boys do not have their "mommy" tucking them in at nights, rocking them and kissing their booboos. They will never know her infectious smile. They will never remember her laugh. I could have smacked the man.
sigh
I should be happy I know.
I guess it is because I feel Denise's life was too high of a price to have paid to see that 9-1-1 dispatchers and call takers get mandatory training.
It just makes no sense. I guess true change and great change only comes after a tragedy.
Why?
I just want to cry.
I still miss Denise everyday. My hurt and heartache has not gotten any easier to bear.
I cannot imagine how Denise's own parents feel or even Nathan.
But, thank goodness Charlie Crist signed it. Thank goodness several politicians took action.
When the bill was passed unaminously through the house, a 9-1-1 coordinator came up to Mark and I angry. Angry! Angry because he did not know how he was going to pay for it. Angry that he has to come up with $150,000.
$150,000????????? That is what he was worried about. Mark had to hold me back. All I said was "it had to be done" and then the man quietly agreed but had no idea how insensitive he had been. My heart broke. $150,000? That is nothing compared to Denise's life and the fact that Nate and the boys have to go on without her. The boys do not have their "mommy" tucking them in at nights, rocking them and kissing their booboos. They will never know her infectious smile. They will never remember her laugh. I could have smacked the man.
sigh
I should be happy I know.
Sunday, May 16, 2010
yes, I was right
the media has been kind. This was printed in today's Sun. Also read an article by Nathan's former little league coach Eric Ernst printed in the Herald Tribune this past week:
05/16/10
Lee's legacy now assured in E-911 bill
OUR POSITION: A deep bow to the people from our communities who worked to pass an E-911 bill that will make everyone safer in the future.
It took two sessions for the Florida Legislature to muster enough political will to pass a no-brainer of a bill improving the state's emergency 911 call operations, but that sorry fact was low on the list of concerns this week at a press conference acknowledging those whose hard work finally resulted in the bill's passage.
The bill came about primarily through the efforts of the family of Denise Amber Lee, whose 2008 murder in North Port after a botched 911 call provided the strongest possible example of the need for improvements in state emergency response standards. As noted in a report conducted by the Gulf Coast Community Foundation of Venice, emergency call centers in the state may handle as many as 15 million 911 calls in a year, but a mistake in one or two highlighted the enormous, tragic consequences that come when the system fails.
The Lee case is exactly why the public needed to be assured that call centers were being operating with a high level of professionalism. Clearly, there was room for improvement.
Denise Lee's husband, Nathan Lee, took the lead role in the drive for higher standards in Florida, and has continued his outreach throughout the nation. Other family members have joined in. Many in the community have worked for reform through the Denise Amber Lee Foundation.
The result here has been a bill that will require all 911 call-takers and dispatchers in Florida to take a set level of training and pass a certification test in order to do their jobs. It also calls for training updates and renewal every two years. The full law will not take effect until 2012, giving all police agencies time to come into compliance.
As Nathan Lee said during during a press conference at the Gulf Coast Community Foundation of Venice, the bill is far from perfect, but it is an important step. It does focus attention and begin to plug a critical hole in the public safety system. For the future, Nathan Lee and the Lee Foundation will aim at moving official oversight of dispatch training into the Department of Law Enforcement. They also will work at developing one statewide curriculum for training.
Both are extremely worthy goals.
For now, however, congratulations are extended to the Lee family and the Lee Foundation. The Gulf Coast Community Foundation also helped drive the process. And our local legislators deserve a nod for their efforts to push the bill through, despite opposition from legislators who thought additional costs outweighed public safety considerations.
Rep. Paige Kreegel, R-Punta Gorda, took up the bill last year. But Rep. Ken Roberson, R-Port Charlotte, and Sen. Nancy Detert, R-Venice, managed to complete the job this session. A no-brainer from our perspective, but, amazingly, it took some heavy lifting, as well as a bit of compromise, to get it done.
A long time coming, yes. And a proper legacy for Denise Amber Lee. The improved training that will come as a result of this law just may help ensure another family and other communities will not see a repeat of this type of tragedy in the future.
http://sunnewspapers.net/articles/edStory.aspx?articleID=457156
Widower took his pain and made a difference
By Eric Ernst
Published: Thursday, May 13, 2010 at 1:00 a.m. Last Modified: Wednesday, May 12, 2010 at 9:18 p.m.
In most ways, Nathan Lee is an ordinary person. He's a salesman at Best Buy in Sarasota. He represents no special interest group. But this year he accomplished something unusual; he got a bill passed through the state Legislature.
The bill, awaiting the governor's signature, will elevate the first link of emergency response by requiring 911 operators at all of the state's 258 emergency call centers to undergo standardized training to earn certification.
It comes too late to help the woman who served as its catalyst. Lee's wife, Denise, was kidnapped, raped and killed in January 2008 in North Port. She might have been saved if a witness' call to 911 had been handled properly.
As Lee and others analyzed what went wrong, they realized the 911 system had deep flaws, starting with operator training.
Those shortcomings became Lee's cause. He set out to save others by pushing for mandatory, uniform 911 training statewide.
The heroic way he chose to deal with the pain speaks to his character and should be a point of pride for the two young boys he is raising on his own, state Sen. Nancy Detert, R-Venice, said Wednesday. Detert joined the cause, with state Rep. Ken Roberson, R-Port Charlotte, to push companion bills through the Legislature.
It took three legislative sessions and a lot of behind-the-scenes backing.
Englewood businessman David Dignam advised Lee, helped him set up the Denise Amber Lee Foundation and used his Republican Party contacts to open doors.
Lee and his parents, Mark and Peggy, started traveling to Tallahassee to testify or visit with lawmakers.
The Herald-Tribune published a series that exposed breakdowns in 911 responses statewide. The Gulf Coast Community Foundation of Venice commissioned a $43,000 study of 911 responses that found a system fundamentally failing the public in key respects.
The articles and study became exhibits in legislative committee testimony.
People helped in other, unexpected ways, too. Bill Stiver, who runs an automotive shop in Englewood and is a pilot, flew local contingents to Tallahassee.
North Port City Commissioner David Garofalo and his peers sent 411 letters to other cities, encouraging them to support 911 reform.
Garofalo also pushed legislators. One day he left home at 3 a.m. to attend a 10-minute meeting in the state capital, then returned home for a meeting. "That's a day I drank a lot of coffee," he says.
Supporters organized phone banks to call lawmakers and anyone who could influence the process to keep the legislation on track.
Lee had a compelling story to illustrate a legitimate public safety shortcoming. The story also resonates nationally. Lee has traveled coast to coast -- sometimes at his own expense -- addressing many of the same problems exhibited in Florida.
On Wednesday, as the bill's backers gathered at a news conference in Venice, it was evident Lee has not found closure.
Maybe he never will. There are still others to save.
Eric Ernst's column regularly runs Wednesdays, Fridays and Sundays. Contact him at eric.ernst@heraldtribune.com or (941) 486-3073.
http://www.heraldtribune.com/article/20100513/COLUMNIST/5131072/2273/NEWS?p=1&tc=pg
05/16/10
Lee's legacy now assured in E-911 bill
OUR POSITION: A deep bow to the people from our communities who worked to pass an E-911 bill that will make everyone safer in the future.
It took two sessions for the Florida Legislature to muster enough political will to pass a no-brainer of a bill improving the state's emergency 911 call operations, but that sorry fact was low on the list of concerns this week at a press conference acknowledging those whose hard work finally resulted in the bill's passage.
The bill came about primarily through the efforts of the family of Denise Amber Lee, whose 2008 murder in North Port after a botched 911 call provided the strongest possible example of the need for improvements in state emergency response standards. As noted in a report conducted by the Gulf Coast Community Foundation of Venice, emergency call centers in the state may handle as many as 15 million 911 calls in a year, but a mistake in one or two highlighted the enormous, tragic consequences that come when the system fails.
The Lee case is exactly why the public needed to be assured that call centers were being operating with a high level of professionalism. Clearly, there was room for improvement.
Denise Lee's husband, Nathan Lee, took the lead role in the drive for higher standards in Florida, and has continued his outreach throughout the nation. Other family members have joined in. Many in the community have worked for reform through the Denise Amber Lee Foundation.
The result here has been a bill that will require all 911 call-takers and dispatchers in Florida to take a set level of training and pass a certification test in order to do their jobs. It also calls for training updates and renewal every two years. The full law will not take effect until 2012, giving all police agencies time to come into compliance.
As Nathan Lee said during during a press conference at the Gulf Coast Community Foundation of Venice, the bill is far from perfect, but it is an important step. It does focus attention and begin to plug a critical hole in the public safety system. For the future, Nathan Lee and the Lee Foundation will aim at moving official oversight of dispatch training into the Department of Law Enforcement. They also will work at developing one statewide curriculum for training.
Both are extremely worthy goals.
For now, however, congratulations are extended to the Lee family and the Lee Foundation. The Gulf Coast Community Foundation also helped drive the process. And our local legislators deserve a nod for their efforts to push the bill through, despite opposition from legislators who thought additional costs outweighed public safety considerations.
Rep. Paige Kreegel, R-Punta Gorda, took up the bill last year. But Rep. Ken Roberson, R-Port Charlotte, and Sen. Nancy Detert, R-Venice, managed to complete the job this session. A no-brainer from our perspective, but, amazingly, it took some heavy lifting, as well as a bit of compromise, to get it done.
A long time coming, yes. And a proper legacy for Denise Amber Lee. The improved training that will come as a result of this law just may help ensure another family and other communities will not see a repeat of this type of tragedy in the future.
http://sunnewspapers.net/articles/edStory.aspx?articleID=457156
Widower took his pain and made a difference
By Eric Ernst
Published: Thursday, May 13, 2010 at 1:00 a.m. Last Modified: Wednesday, May 12, 2010 at 9:18 p.m.
In most ways, Nathan Lee is an ordinary person. He's a salesman at Best Buy in Sarasota. He represents no special interest group. But this year he accomplished something unusual; he got a bill passed through the state Legislature.
The bill, awaiting the governor's signature, will elevate the first link of emergency response by requiring 911 operators at all of the state's 258 emergency call centers to undergo standardized training to earn certification.
It comes too late to help the woman who served as its catalyst. Lee's wife, Denise, was kidnapped, raped and killed in January 2008 in North Port. She might have been saved if a witness' call to 911 had been handled properly.
As Lee and others analyzed what went wrong, they realized the 911 system had deep flaws, starting with operator training.
Those shortcomings became Lee's cause. He set out to save others by pushing for mandatory, uniform 911 training statewide.
The heroic way he chose to deal with the pain speaks to his character and should be a point of pride for the two young boys he is raising on his own, state Sen. Nancy Detert, R-Venice, said Wednesday. Detert joined the cause, with state Rep. Ken Roberson, R-Port Charlotte, to push companion bills through the Legislature.
It took three legislative sessions and a lot of behind-the-scenes backing.
Englewood businessman David Dignam advised Lee, helped him set up the Denise Amber Lee Foundation and used his Republican Party contacts to open doors.
Lee and his parents, Mark and Peggy, started traveling to Tallahassee to testify or visit with lawmakers.
The Herald-Tribune published a series that exposed breakdowns in 911 responses statewide. The Gulf Coast Community Foundation of Venice commissioned a $43,000 study of 911 responses that found a system fundamentally failing the public in key respects.
The articles and study became exhibits in legislative committee testimony.
People helped in other, unexpected ways, too. Bill Stiver, who runs an automotive shop in Englewood and is a pilot, flew local contingents to Tallahassee.
North Port City Commissioner David Garofalo and his peers sent 411 letters to other cities, encouraging them to support 911 reform.
Garofalo also pushed legislators. One day he left home at 3 a.m. to attend a 10-minute meeting in the state capital, then returned home for a meeting. "That's a day I drank a lot of coffee," he says.
Supporters organized phone banks to call lawmakers and anyone who could influence the process to keep the legislation on track.
Lee had a compelling story to illustrate a legitimate public safety shortcoming. The story also resonates nationally. Lee has traveled coast to coast -- sometimes at his own expense -- addressing many of the same problems exhibited in Florida.
On Wednesday, as the bill's backers gathered at a news conference in Venice, it was evident Lee has not found closure.
Maybe he never will. There are still others to save.
Eric Ernst's column regularly runs Wednesdays, Fridays and Sundays. Contact him at eric.ernst@heraldtribune.com or (941) 486-3073.
http://www.heraldtribune.com/article/20100513/COLUMNIST/5131072/2273/NEWS?p=1&tc=pg
Friday, May 14, 2010
today
Today I was searching google. I do this almost on a daily basis. I really shouldn't do it, but I do. Why? I do not know. I search Denise's name usually just to see if anything new has been written.
But today I am sorry I did it. I searched Denise's name and audio. For some reason I wanted to see if it was possible to get access to her call. I really did not want to listen to it but I wanted to see if it was out there to be found.
There have been so many news stories that I have missed. Hence my previous post. As I came across the newstories I came across some of the stories I had missed. Stories that were aired during King's trial. Remember I was a zombie during her trial and fairly traumatized already. Anyhow, I did indeed find her call. It was played on FoxNews. I was appalled.
I started to listen to it and got through about 60 seconds of it.
Oh sweet beautiful baby....... I am still horrified thinking of how you suffered. Oh sweetheart.....
People really do no not understand "drama". There are so many people out there that create their own "drama" for whatever reasons. I despise those people. They look for "drama" and have no clue as to what true "drama" is.
In any case, no matter how I suffer listening to Denise's call it does not compare one iota to what Denise suffered.
I feel sick.
We have taken "alot of arrows" in the past several weeks. The foundation and my family have been criticized for whatever reasons. Would I like to shoot arrows back? Damn right I would. But I will not.
So many people just do not understand what it is like watching our son struggle, suffer and try to salvage his own shattered life. People criticize him. And all he is doing is trying to survive. Also, I realize these people truly do not understand and hopefully NEVER will. Because if they do come to understand that will mean they will have suffered a loss in truly horrifying fashion. Some members of our own family have shot arrows. And if our own family sometimes does not get it, how can we expect others to?
People say "move on"...... well, it is not so easy. We have been given an opportunity to help the world become a better place. We have met some truly wonderful, amazing and inspirationally truly good people. We truly do not ever want to see a family suffer in this way again.
We cannot bring Denise back. But the way she fought, the way she loved and the way she lived is all the reason we need to keep her memory and spirit alive.
I will live every day of my life remembering Denise and what a selfless person she was. She IMO is a saint.
Dear Denise, please, help Nathan in anyway you can. Talk to some people up there. Talk to God if he exists. Guide him, give him strength and courage, and please, show him the way.
sigh
But today I am sorry I did it. I searched Denise's name and audio. For some reason I wanted to see if it was possible to get access to her call. I really did not want to listen to it but I wanted to see if it was out there to be found.
There have been so many news stories that I have missed. Hence my previous post. As I came across the newstories I came across some of the stories I had missed. Stories that were aired during King's trial. Remember I was a zombie during her trial and fairly traumatized already. Anyhow, I did indeed find her call. It was played on FoxNews. I was appalled.
I started to listen to it and got through about 60 seconds of it.
Oh sweet beautiful baby....... I am still horrified thinking of how you suffered. Oh sweetheart.....
People really do no not understand "drama". There are so many people out there that create their own "drama" for whatever reasons. I despise those people. They look for "drama" and have no clue as to what true "drama" is.
In any case, no matter how I suffer listening to Denise's call it does not compare one iota to what Denise suffered.
I feel sick.
We have taken "alot of arrows" in the past several weeks. The foundation and my family have been criticized for whatever reasons. Would I like to shoot arrows back? Damn right I would. But I will not.
So many people just do not understand what it is like watching our son struggle, suffer and try to salvage his own shattered life. People criticize him. And all he is doing is trying to survive. Also, I realize these people truly do not understand and hopefully NEVER will. Because if they do come to understand that will mean they will have suffered a loss in truly horrifying fashion. Some members of our own family have shot arrows. And if our own family sometimes does not get it, how can we expect others to?
People say "move on"...... well, it is not so easy. We have been given an opportunity to help the world become a better place. We have met some truly wonderful, amazing and inspirationally truly good people. We truly do not ever want to see a family suffer in this way again.
We cannot bring Denise back. But the way she fought, the way she loved and the way she lived is all the reason we need to keep her memory and spirit alive.
I will live every day of my life remembering Denise and what a selfless person she was. She IMO is a saint.
Dear Denise, please, help Nathan in anyway you can. Talk to some people up there. Talk to God if he exists. Guide him, give him strength and courage, and please, show him the way.
sigh
Friday, May 7, 2010
The things we miss
The past two years have seemed to go by in a blur. The things we miss. We just received a very supportive email that was full of condolences and heartwarming thoughts and support. The man was from Texas and had seen Denise's story on 20/20 last night. I searched for the story on the internet having not remembered it featured on 20/20. I found this:
http://abcnews.go.com/GMA/denise-lees-widower-911-reform/story?id=8867033
I guess I had watched it when it was aired but I truly do not remember.
My sister sent me a couple of books via mail that I received yesterday. Last night when I thanked her on the phone, I mentioned that I would have to send her a book I had read recently and I thought she would enjoy it. She said "Peggy! I already read it! I sent it to you!!!"
sigh
I remember while reading it thinking "Gosh, I wish could remember who sent me this book." Sometimes I wonder if I am going crazy.
We have received so much heart felt support over these past two years. I cannot count the hugs, letters, notes and emails etc... Not to mention all the other support would be just wrong. We had a gentleman in Britain (York, England) work on Denise's Widipedia page and he spent countless hours sourcing her article to bring it up to Wiki standards. That could not have been easy. Poring over the articles.... ugh! Awful job. So depressing. He was not even aware of her existance until I wrote Wiki asking if someone could clean up her article. You can see it here: http://en.wikipedia.org/wiki/Denise_Amber_Lee
What an awesome job he did.
Anyhow, last night I was thinking about all the hugs etc..... all the kindness and support.... thinking how wonderful it was. People tell us we need to move on and many do not understand why we keep this us. It truly is as Nathan said in the above interview "how can we not?"
No matter how much we suffer by reliving and retelling the story over and over again, it is NOTHING compared to how she suffered.
Also, evil entered our family in the most horrific way imaginable. All this will NEVER bring Denise back. We cannot let the evil win. Look at all the good people who have stepped up through the challenges we have been facing. Think of all the goodness. Surely, that has helped us in realizing that good does trump evil.
I met the supervisor who was on duty in the Sarasota County 9-1-1 center the night Denise was taken. What a wonderful young woman. I think of how this has effected her. I think of all the call takers and dispatchers and trainers from across the country and I just breathe in their goodness.
Sure, there are people out there like the call taker who took Jane's call. Hopefully our foundation will help weed those out. They have no business being call takers.
I think of the media who has also been kind.
sigh
Anyhow, just wanted to get some thoughts out there.
http://abcnews.go.com/GMA/denise-lees-widower-911-reform/story?id=8867033
I guess I had watched it when it was aired but I truly do not remember.
My sister sent me a couple of books via mail that I received yesterday. Last night when I thanked her on the phone, I mentioned that I would have to send her a book I had read recently and I thought she would enjoy it. She said "Peggy! I already read it! I sent it to you!!!"
sigh
I remember while reading it thinking "Gosh, I wish could remember who sent me this book." Sometimes I wonder if I am going crazy.
We have received so much heart felt support over these past two years. I cannot count the hugs, letters, notes and emails etc... Not to mention all the other support would be just wrong. We had a gentleman in Britain (York, England) work on Denise's Widipedia page and he spent countless hours sourcing her article to bring it up to Wiki standards. That could not have been easy. Poring over the articles.... ugh! Awful job. So depressing. He was not even aware of her existance until I wrote Wiki asking if someone could clean up her article. You can see it here: http://en.wikipedia.org/wiki/Denise_Amber_Lee
What an awesome job he did.
Anyhow, last night I was thinking about all the hugs etc..... all the kindness and support.... thinking how wonderful it was. People tell us we need to move on and many do not understand why we keep this us. It truly is as Nathan said in the above interview "how can we not?"
No matter how much we suffer by reliving and retelling the story over and over again, it is NOTHING compared to how she suffered.
Also, evil entered our family in the most horrific way imaginable. All this will NEVER bring Denise back. We cannot let the evil win. Look at all the good people who have stepped up through the challenges we have been facing. Think of all the goodness. Surely, that has helped us in realizing that good does trump evil.
I met the supervisor who was on duty in the Sarasota County 9-1-1 center the night Denise was taken. What a wonderful young woman. I think of how this has effected her. I think of all the call takers and dispatchers and trainers from across the country and I just breathe in their goodness.
Sure, there are people out there like the call taker who took Jane's call. Hopefully our foundation will help weed those out. They have no business being call takers.
I think of the media who has also been kind.
sigh
Anyhow, just wanted to get some thoughts out there.
Friday, April 30, 2010
from Ugent Communications
911 training legislation is a labor of love
Apr 29, 2010 2:29 PM, By Glenn Bischoff
Would require Florida call-takers and dispatchers to become certified
The state of Florida House of Representatives yesterday unanimously approved a Senate bill that would require newly hired 911 call-takers and dispatchers to compile 232 hours of training before they are allowed to handle an emergency call. The requirement takes effect in October 2012. Personnel hired before then would be required to take a competency exam. Those who fail that exam would be required to undergo the training regimen. The bill also authorizes the use of funds generated by the state’s 911 tax for the training.
The bill’s sponsor, Rep. Ken Roberson, said an investigation revealed that although the majority of 911 calls are handled properly by Florida’s telecommunicators, “hundreds of critical errors that endanger lives” occur every year. He was critical of Florida’s lack of uniform training standards and alleged that some telecommunicators in the state start processing 911 calls within a couple of days of being hired. “This situation is unacceptable and must be rectified,” he said.
The Denise Amber Lee Foundation was a driving force behind the passage of this legislation. The 21-year-old Lee, the mother of two young children, was abducted from her Florida home in January 2008 and murdered. Allegedly, 911 personnel made mistakes on the night of her abduction that hindered search efforts. She was found in a shallow grave two days after her abduction. Her assailant was convicted and received the death penalty.
Mark and Peggy Lee, the in-laws of Denise Amber Lee who are the driving force behind the foundation, said that they were pleased with the bill’s passage and that Gov. Charlie Crist has indicated that he will sign it into law. However, the Lee’s have some concerns. They wonder where the money will be found to conduct the training throughout the state. They say that the state’s 911 fees only cover about two-thirds of the costs associated with operating its public-safety answering points.
They also say that the state is going to have to find a way.
“The call-taker is the first link in the chain, and it’s a pretty important link. If they don’t get it right, you’re not going to get firefighters to fires, EMTs to medical emergencies, or police to an abducted woman who’s in the back of a moving car,” Peggy Lee said. “So, they might have to put off that new CAD system for a year. The best technology in the world is no good if the call-taker isn’t following protocol.”
Compliance is another area of concern. “How do we know that each PSAP is going to comply with the law? We don’t want to see 253 cowboys out there doing this on their own,” Mark Lee said. “We need a stronger state 911 office for oversight.”
The Lees hope that the Florida legislation is but a stepping stone to the foundation’s much bigger goal, which is federal legislation that would standardize training and require certification for 911 telecommunicators nationwide. They said that they have had productive discussions about such a bill with the leaders of the major public-safety communications associations. “There’s a lot more that needs to be done,” Mark Lee said.
Patrick Halley, government affairs director for the National Emergency Number Association (NENA), said that a joint effort with the Association of Public-Safety Communications Officials should produce standards that address 911 telecommunicator training and quality assurance, which in turn could provide a framework for the federal legislation that the Lees seek. But he said that such a bill would be a tricky proposition.
“It’s a state-sovereignty issue,” Halley said. “It would be tough for the federal government to tell the states that they have to train, and in a specific way. If anything occurs on the national level, it’s going to have to be creatively done.”
But Halley agrees with the Lees that it needs to be done.“In Illinois, for example, you have to be certified to work in a tanning center or barber shop, but not in a 911 center,” he said. “That has to be resolved. A lot of states do a great job [regarding training], but only a handful of them are required by law to do so.”
The lobbying effort to achieve such legislation has taken a toll on the Lees. Not only have they devoted much time, they also have gone into their own pockets at times. They also have had to endure numerous arrows that have been tossed in their direction. “We’ve been called ‘media whores.’ We’ve been accused of using this as an excuse to take vacations,” Peggy Lee said.
“Believe me, telling this story over and over again hasn’t been fun. We’re spent.”
Despite this, both Mark and Peggy Lee were emphatic that the effort has been worthwhile and that they have plenty of fight still left in them to reach the ultimate goal. The motivation is as simple as it is pure.
“This keeps Denise from dying in vain,” Peggy Lee said. “We’ve often asked the question, ‘Why Denise.’ This is the only thing that we can think of. In doing this, we know that she’s saving lives.”
http://urgentcomm.com/policy_and_law/news/911-training-legislation-20100429/
Apr 29, 2010 2:29 PM, By Glenn Bischoff
Would require Florida call-takers and dispatchers to become certified
The state of Florida House of Representatives yesterday unanimously approved a Senate bill that would require newly hired 911 call-takers and dispatchers to compile 232 hours of training before they are allowed to handle an emergency call. The requirement takes effect in October 2012. Personnel hired before then would be required to take a competency exam. Those who fail that exam would be required to undergo the training regimen. The bill also authorizes the use of funds generated by the state’s 911 tax for the training.
The bill’s sponsor, Rep. Ken Roberson, said an investigation revealed that although the majority of 911 calls are handled properly by Florida’s telecommunicators, “hundreds of critical errors that endanger lives” occur every year. He was critical of Florida’s lack of uniform training standards and alleged that some telecommunicators in the state start processing 911 calls within a couple of days of being hired. “This situation is unacceptable and must be rectified,” he said.
The Denise Amber Lee Foundation was a driving force behind the passage of this legislation. The 21-year-old Lee, the mother of two young children, was abducted from her Florida home in January 2008 and murdered. Allegedly, 911 personnel made mistakes on the night of her abduction that hindered search efforts. She was found in a shallow grave two days after her abduction. Her assailant was convicted and received the death penalty.
Mark and Peggy Lee, the in-laws of Denise Amber Lee who are the driving force behind the foundation, said that they were pleased with the bill’s passage and that Gov. Charlie Crist has indicated that he will sign it into law. However, the Lee’s have some concerns. They wonder where the money will be found to conduct the training throughout the state. They say that the state’s 911 fees only cover about two-thirds of the costs associated with operating its public-safety answering points.
They also say that the state is going to have to find a way.
“The call-taker is the first link in the chain, and it’s a pretty important link. If they don’t get it right, you’re not going to get firefighters to fires, EMTs to medical emergencies, or police to an abducted woman who’s in the back of a moving car,” Peggy Lee said. “So, they might have to put off that new CAD system for a year. The best technology in the world is no good if the call-taker isn’t following protocol.”
Compliance is another area of concern. “How do we know that each PSAP is going to comply with the law? We don’t want to see 253 cowboys out there doing this on their own,” Mark Lee said. “We need a stronger state 911 office for oversight.”
The Lees hope that the Florida legislation is but a stepping stone to the foundation’s much bigger goal, which is federal legislation that would standardize training and require certification for 911 telecommunicators nationwide. They said that they have had productive discussions about such a bill with the leaders of the major public-safety communications associations. “There’s a lot more that needs to be done,” Mark Lee said.
Patrick Halley, government affairs director for the National Emergency Number Association (NENA), said that a joint effort with the Association of Public-Safety Communications Officials should produce standards that address 911 telecommunicator training and quality assurance, which in turn could provide a framework for the federal legislation that the Lees seek. But he said that such a bill would be a tricky proposition.
“It’s a state-sovereignty issue,” Halley said. “It would be tough for the federal government to tell the states that they have to train, and in a specific way. If anything occurs on the national level, it’s going to have to be creatively done.”
But Halley agrees with the Lees that it needs to be done.“In Illinois, for example, you have to be certified to work in a tanning center or barber shop, but not in a 911 center,” he said. “That has to be resolved. A lot of states do a great job [regarding training], but only a handful of them are required by law to do so.”
The lobbying effort to achieve such legislation has taken a toll on the Lees. Not only have they devoted much time, they also have gone into their own pockets at times. They also have had to endure numerous arrows that have been tossed in their direction. “We’ve been called ‘media whores.’ We’ve been accused of using this as an excuse to take vacations,” Peggy Lee said.
“Believe me, telling this story over and over again hasn’t been fun. We’re spent.”
Despite this, both Mark and Peggy Lee were emphatic that the effort has been worthwhile and that they have plenty of fight still left in them to reach the ultimate goal. The motivation is as simple as it is pure.
“This keeps Denise from dying in vain,” Peggy Lee said. “We’ve often asked the question, ‘Why Denise.’ This is the only thing that we can think of. In doing this, we know that she’s saving lives.”
http://urgentcomm.com/policy_and_law/news/911-training-legislation-20100429/
Sunday, April 11, 2010
He was not going to let another tragedy happen
By Todd Ruger
Published: Friday, April 2, 2010 at 1:00 a.m.
Last Modified: Thursday, April 1, 2010 at 9:20 p.m.
SARASOTA - Tim Roe had stopped his work pickup at a red light on U.S. 41, windows rolled down, when he made eye contact with the woman in the passenger seat in the car next to him.
"Please help me, help me," the woman said to him. She tried to get out of the car, but the man behind the wheel elbowed her in the face and held her back.
The man saw Roe grab a cell phone. Then the Dodge Shadow sped off through the red light.
With memories of the Carlie Brucia and Denise Lee murders on his mind, as well as other abductions in the news, Roe decided he had to act.
So he took off after them.
"I've heard so many of these ending in tragedy," Roe said, including when a man abducted 11-year-old Carlie from the car wash he frequently drove past. "I thought to myself, 'If I ever see that myself, I'll deal with it.'"
The Bradenton landscaper floored the accelerator in his Chevy Cheyenne to keep up as the two vehicles sped south on U.S. 41 from University Parkway. He dialed 911.
Traffic was light at 8 a.m. on that Saturday in March of 2009. Even going 80 mph and blowing through red lights, Roe, 49, did not think about stopping.
"If I had seen on the news he had killed her, I don't think I could have slept, knowing I could have stopped it," Roe said in his native British accent. "You have to go on the theory he's going to hurt her."
The suspect car suddenly turned left on Myrtle Street; Roe missed the turn, but cut through a Winn-Dixie parking lot and somehow ended up behind the car on Myrtle. Soon, a Sarasota police car pulled behind Roe's truck.
Roe told the 911 dispatcher that if the officer tried to stop him, he was not going to pull over. The dispatcher said the officer was aware of the situation and was just following to help.
When the Dodge reached U.S. 301, it lost control, and Roe pulled his truck in front, while the officer trapped the Dodge from behind.
The driver of the Dodge, Sergio Ocampos, 25, was then arrested on a false imprisonment charge.
The woman got out of the car and ran over to Roe and gave him a hug.
"She wouldn't let go, and just said, 'Thank you, thank you, thank you,'" Roe said. He was shaking himself from the adrenaline.
Ocampos was upset because the woman, his then-27-year-old girlfriend, had just told him she was pregnant and he was the father, said Assistant State Attorney Jason Miller.
It turned to be a false positive on a home pregnancy test.
Ocampos spent a year in jail before pleading guilty to the imprisonment charge this week, Miller said.
He will be deported to Honduras because of the conviction.
Roe's actions and his willingness to testify -- another witness could not be found -- basically made him a hero in this case, Miller said.
"If it wasn't for him, it might not have been a case and could have had a much more tragic ending," Miller said.
Roe, revisiting the spot of the arrest Thursday, said the police did a great job. And he said he just did what he would want anyone to do if his daughters were in trouble.
"I just did what you're supposed to do," Roe said. "You can replace a truck, but you can't replace a woman's life."
http://www.heraldtribune.com/article/20100402/ARTICLE/4021035/2055/NEWS?Title=He-was-not-going-to-let-another-tragedy-unfold
Published: Friday, April 2, 2010 at 1:00 a.m.
Last Modified: Thursday, April 1, 2010 at 9:20 p.m.
SARASOTA - Tim Roe had stopped his work pickup at a red light on U.S. 41, windows rolled down, when he made eye contact with the woman in the passenger seat in the car next to him.
"Please help me, help me," the woman said to him. She tried to get out of the car, but the man behind the wheel elbowed her in the face and held her back.
The man saw Roe grab a cell phone. Then the Dodge Shadow sped off through the red light.
With memories of the Carlie Brucia and Denise Lee murders on his mind, as well as other abductions in the news, Roe decided he had to act.
So he took off after them.
"I've heard so many of these ending in tragedy," Roe said, including when a man abducted 11-year-old Carlie from the car wash he frequently drove past. "I thought to myself, 'If I ever see that myself, I'll deal with it.'"
The Bradenton landscaper floored the accelerator in his Chevy Cheyenne to keep up as the two vehicles sped south on U.S. 41 from University Parkway. He dialed 911.
Traffic was light at 8 a.m. on that Saturday in March of 2009. Even going 80 mph and blowing through red lights, Roe, 49, did not think about stopping.
"If I had seen on the news he had killed her, I don't think I could have slept, knowing I could have stopped it," Roe said in his native British accent. "You have to go on the theory he's going to hurt her."
The suspect car suddenly turned left on Myrtle Street; Roe missed the turn, but cut through a Winn-Dixie parking lot and somehow ended up behind the car on Myrtle. Soon, a Sarasota police car pulled behind Roe's truck.
Roe told the 911 dispatcher that if the officer tried to stop him, he was not going to pull over. The dispatcher said the officer was aware of the situation and was just following to help.
When the Dodge reached U.S. 301, it lost control, and Roe pulled his truck in front, while the officer trapped the Dodge from behind.
The driver of the Dodge, Sergio Ocampos, 25, was then arrested on a false imprisonment charge.
The woman got out of the car and ran over to Roe and gave him a hug.
"She wouldn't let go, and just said, 'Thank you, thank you, thank you,'" Roe said. He was shaking himself from the adrenaline.
Ocampos was upset because the woman, his then-27-year-old girlfriend, had just told him she was pregnant and he was the father, said Assistant State Attorney Jason Miller.
It turned to be a false positive on a home pregnancy test.
Ocampos spent a year in jail before pleading guilty to the imprisonment charge this week, Miller said.
He will be deported to Honduras because of the conviction.
Roe's actions and his willingness to testify -- another witness could not be found -- basically made him a hero in this case, Miller said.
"If it wasn't for him, it might not have been a case and could have had a much more tragic ending," Miller said.
Roe, revisiting the spot of the arrest Thursday, said the police did a great job. And he said he just did what he would want anyone to do if his daughters were in trouble.
"I just did what you're supposed to do," Roe said. "You can replace a truck, but you can't replace a woman's life."
http://www.heraldtribune.com/article/20100402/ARTICLE/4021035/2055/NEWS?Title=He-was-not-going-to-let-another-tragedy-unfold
Monday, March 22, 2010
It has been a while
since I have blogged. We have had a lot going on in the past few weeks. As you probably realize with all the articles I have been posting, the Florida legislators are in session. I finally had to stop posting articles because I was becoming emotionally ill. Sometimes I wonder when it all will stop. I guess we could step away at anytime but even so, I do not believe the pain will end. I do know that by going to Tallahassee, being involved, no matter how sick I feel about it all and the constant reliving of Denise's tragedy, it is the right thing to do. These pieces of legislation are so important if we are ever to see the 9-1-1 system improve. I keep thinking of Brian Wood who laid dead beside a remote road for 18 hours because a call taker dismissed a teenager's call to her. Ugh! Then I go through a litany of other victims and well..... I cannot walk away. The suffering and pain sometimes is unbearable and I feel as if I will breakdown if I go on. But, then who is stepping up? Who is speaking out? Who else is outraged? i guess I am obssessed.
Today's Sun Herald by Elaine Allen-Emrich:
http://www.sunnewspapers.net/articles/tsnews.aspx?ArticleID=454252&pubdate=3/22/2010
Denise Amber Lee's story captured in 911 training video
The video camera rolled as Peggy Lee fought tears. Talking about the horrific 911 call her daughter-in-law, Denise Amber Lee, made on the day she was brutally murdered is always traumatic for Peggy.
More than two years after Denise's death, Peggy still can hardly bear to hear the call. Rather, she holds on to the positive exchange the two shared the night before Denise was abducted from her North Port home on Jan. 17, 2008.
"Denise's last words were that she loved me," said Peggy, adding that the next and final time she would hear Denise's voice was in the 911 call as she cried and begged for her life. Denise, 21, had been kidnapped at gunpoint and was trapped in the back of Michael King's Camaro.
But now, Peggy says it's time for others to hear the call and hopefully learn from Denise's careful clues to the 911 operator.
Without King knowing, Denise got a hold of his prepaid cell phone and dialed 911. She gave the call taker valuable information about who she was, her address and her family before the call abruptly ended six minutes later. The call made jurors in King's trial understand her helplessness and suffering just hours before she died.
"Everyone needs to listen to the call because it has so many teaching moments," Peggy said. "If it means helping someone else, then it is worth it."
Before sentencing King to death, 12th Circuit Judge Deno Economou said it is "rare that one can actually hear such emotion in the voice of an innocent victim who is doomed to be murdered. The 911 recording of the victim tragically reveals her fear, mental state, terror and her emotional strain."
Peggy was recently interviewed for a training video and documentary about Denise by Kevin Willet, the founder of 911 Cares, which offers emotional support and financial assistance for communicators in crisis. It is part of Public Safety Training Consultants, America's largest in-service training provider, according to its Web site.
After meeting Denise's widower, Nathan Lee, who served as the keynote speaker at an out-of-state 911 conference, Willet asked if he could recreate Denise's last day alive for a training video for telecommunications operators.
Also interviewed were Denise's father, Rick Goff, a longtime Charlotte County Sheriff's Office sergeant, King trial jurors and witness Jane Kowalski who also called 911 to report details of a suspicious Camaro with someone screaming and banging on the car window for help. The 911 call taker Kowalski spoke with didn't send law enforcement despite a massive manhunt for Denise hours after she disappeared.
"I'm going to give copies of the DVD to the Denise Amber Lee Foundation (for 911 reform)," Willet said. "I expect to have the video complete next month."
Peggy said the video can be used to give to politicians and others possibly interested in supporting laws to make 911 training standards universal throughout the country.
"Every time we speak about fixing the problems with the 911 system, we have to relive Denise's story," Peggy said. "It's emotionally draining. I know before I speak in public, I reread my statement 20 or 30 times ahead of time. I relive it over and over again."
Peggy said if she had the video she would have used it Thursday after being allowed less than one minute to testify before the state House Energy and Utilities Committee. Peggy and her husband Mark traveled six hours to attend the hearing in Tallahassee. They support a House bill that would charge a small fee (1 percent) from prepaid cell phones and calling cards to pay for universal 911 training standards. The measure could generate about $11 million annually. A 50 cent-per-month fee is already applied to home and cell phones.
Due to time constraints, House members decided to delay the vote on HB 163 bill until this week.
"If I had the DVD, I could have given it to the House representatives and asked them to watch it when they had a chance," Peggy said. "We will be able to do that at conferences, conventions and dinners. We know this DVD will be shown in Canada and as far away as Samoa."
Peggy said her son Nathan could have also given U.S. Rep. Vern Buchanan, R-Sarasota, a copy of the DVD after the two met in Washington, D.C., last week. Buchanan helped present the E-911 Institute's 911 Advocacy Award for 2010 to Nathan for creating the Denise Amber Lee Foundation and lobbying Florida legislators to raise standards for its 235 emergency call systems.
"The fact that it (Denise's murder) may have been prevented makes it all the more tragic," Buchanan said in a statement. "I applaud Nathan for working to turn a tragedy into something positive that could help save lives in the future."
The E-911 Institute is a Washington advocacy group that promotes public education on 911 and emergency communications issues.
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
North Port Community News Editor
Today's Sun Herald by Elaine Allen-Emrich:
http://www.sunnewspapers.net/articles/tsnews.aspx?ArticleID=454252&pubdate=3/22/2010
Denise Amber Lee's story captured in 911 training video
The video camera rolled as Peggy Lee fought tears. Talking about the horrific 911 call her daughter-in-law, Denise Amber Lee, made on the day she was brutally murdered is always traumatic for Peggy.
More than two years after Denise's death, Peggy still can hardly bear to hear the call. Rather, she holds on to the positive exchange the two shared the night before Denise was abducted from her North Port home on Jan. 17, 2008.
"Denise's last words were that she loved me," said Peggy, adding that the next and final time she would hear Denise's voice was in the 911 call as she cried and begged for her life. Denise, 21, had been kidnapped at gunpoint and was trapped in the back of Michael King's Camaro.
But now, Peggy says it's time for others to hear the call and hopefully learn from Denise's careful clues to the 911 operator.
Without King knowing, Denise got a hold of his prepaid cell phone and dialed 911. She gave the call taker valuable information about who she was, her address and her family before the call abruptly ended six minutes later. The call made jurors in King's trial understand her helplessness and suffering just hours before she died.
"Everyone needs to listen to the call because it has so many teaching moments," Peggy said. "If it means helping someone else, then it is worth it."
Before sentencing King to death, 12th Circuit Judge Deno Economou said it is "rare that one can actually hear such emotion in the voice of an innocent victim who is doomed to be murdered. The 911 recording of the victim tragically reveals her fear, mental state, terror and her emotional strain."
Peggy was recently interviewed for a training video and documentary about Denise by Kevin Willet, the founder of 911 Cares, which offers emotional support and financial assistance for communicators in crisis. It is part of Public Safety Training Consultants, America's largest in-service training provider, according to its Web site.
After meeting Denise's widower, Nathan Lee, who served as the keynote speaker at an out-of-state 911 conference, Willet asked if he could recreate Denise's last day alive for a training video for telecommunications operators.
Also interviewed were Denise's father, Rick Goff, a longtime Charlotte County Sheriff's Office sergeant, King trial jurors and witness Jane Kowalski who also called 911 to report details of a suspicious Camaro with someone screaming and banging on the car window for help. The 911 call taker Kowalski spoke with didn't send law enforcement despite a massive manhunt for Denise hours after she disappeared.
"I'm going to give copies of the DVD to the Denise Amber Lee Foundation (for 911 reform)," Willet said. "I expect to have the video complete next month."
Peggy said the video can be used to give to politicians and others possibly interested in supporting laws to make 911 training standards universal throughout the country.
"Every time we speak about fixing the problems with the 911 system, we have to relive Denise's story," Peggy said. "It's emotionally draining. I know before I speak in public, I reread my statement 20 or 30 times ahead of time. I relive it over and over again."
Peggy said if she had the video she would have used it Thursday after being allowed less than one minute to testify before the state House Energy and Utilities Committee. Peggy and her husband Mark traveled six hours to attend the hearing in Tallahassee. They support a House bill that would charge a small fee (1 percent) from prepaid cell phones and calling cards to pay for universal 911 training standards. The measure could generate about $11 million annually. A 50 cent-per-month fee is already applied to home and cell phones.
Due to time constraints, House members decided to delay the vote on HB 163 bill until this week.
"If I had the DVD, I could have given it to the House representatives and asked them to watch it when they had a chance," Peggy said. "We will be able to do that at conferences, conventions and dinners. We know this DVD will be shown in Canada and as far away as Samoa."
Peggy said her son Nathan could have also given U.S. Rep. Vern Buchanan, R-Sarasota, a copy of the DVD after the two met in Washington, D.C., last week. Buchanan helped present the E-911 Institute's 911 Advocacy Award for 2010 to Nathan for creating the Denise Amber Lee Foundation and lobbying Florida legislators to raise standards for its 235 emergency call systems.
"The fact that it (Denise's murder) may have been prevented makes it all the more tragic," Buchanan said in a statement. "I applaud Nathan for working to turn a tragedy into something positive that could help save lives in the future."
The E-911 Institute is a Washington advocacy group that promotes public education on 911 and emergency communications issues.
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
North Port Community News Editor
Monday, March 15, 2010
St Petersburg Times
http://www.tampabay.com/opinion/editorials/article1079516.ece
A Times Editorial
Keep recordings of 911 calls public
In Print: Monday, March 15, 2010
Florida's accidental House speaker, Larry Cretul, has not left much of an imprint since taking over last year in the wake of the Ray Sansom scandal. Now the Ocala Republican is manipulating the legislative process on behalf of a powerful constituent — at the expense of sound public policy. Cretul is fast-tracking a bill that would exempt recordings of 911 calls from public records laws, which would make it more difficult to hold law enforcement agencies accountable for the way they respond to emergencies. It is an effort driven more by emotion than clear-headed reason, and lawmakers who embrace open government should reject this effort to keep these recordings secret.
Proposed House Government Affairs Policy Committee Bill 10-03a would allow only public safety officials — and no one else — access to 911 recordings, including recordings made before the bill became law. The measure might as well be called the Relieve Police Officers, Firefighters and 911 Operators From Accountability Act. Exposing the failures of ill-trained, bungling or malicious police, fire and emergency personnel would become infinitely harder.
The bill would silence the voices of victims like Denise Amber Lee, whose horrific abduction in Sarasota County at the hands of a murderer was captured in a series of 911 calls that revealed a dispatcher's mistakes that likely cost Lee her life. Lee's husband, Nathan, courageously opposes the bill and notes that "911 issues need more transparency and not less if we are ever to learn from past mistakes."
Cretul's sudden interest in secrecy stems from the drug overdose death last year of the 16-year-old son of the president of the Florida Farm Bureau, a powerful advocacy group of growers and ranchers headquartered in Cretul's district. The father, John Hoblick, told Cretul his family was traumatized when local television stations played the 911 recording of his older son's call after he found his younger brother unresponsive. No one enjoys hearing tapes of their relatives' anguished calls for help in a crisis. But as Nathan Lee notes, there is a greater public issue at stake.
For example, after recordings from Lee's murder became public, the Legislature passed the Denise Amber Lee act two years ago, establishing voluntary statewide certification for emergency dispatchers. If lawmakers embrace this latest bill, citizens would only be allowed written transcripts of 911 calls. Those transcripts would be available 60 days later, with the individual seeking the record paying for the transcription.
A belated, written transcription is not enough. Transcripts can be ambiguous, and they lack tone and context. As Lee's father, Mark Lee, said about recordings: "It's like a song. . . . Hearing a song is a lot more powerful than reading the lyrics." He also opposes Cretul's bill.
Cretul stacked the House committee last week to make sure the bill passed, 8-5. But two-thirds of both the House and Senate are required to approve a public record exemption, and the speaker is still trying to recruit an influential Senate sponsor. It is never easy for many lawmakers to stand up to a House speaker who has control over the fate of their own bills and budget issues — particularly when initial public sentiment may be on his side. But emotional responses to specific incidents often make bad law. Making recordings of 911 tapes secret would cloud Florida's legacy of government-in-the-sunshine and make it more difficult to hold emergency personnel accountable for their actions in the minutes when residents need them most.
[Last modified: Mar 15, 2010 08:33 AM]
A Times Editorial
Keep recordings of 911 calls public
In Print: Monday, March 15, 2010
Florida's accidental House speaker, Larry Cretul, has not left much of an imprint since taking over last year in the wake of the Ray Sansom scandal. Now the Ocala Republican is manipulating the legislative process on behalf of a powerful constituent — at the expense of sound public policy. Cretul is fast-tracking a bill that would exempt recordings of 911 calls from public records laws, which would make it more difficult to hold law enforcement agencies accountable for the way they respond to emergencies. It is an effort driven more by emotion than clear-headed reason, and lawmakers who embrace open government should reject this effort to keep these recordings secret.
Proposed House Government Affairs Policy Committee Bill 10-03a would allow only public safety officials — and no one else — access to 911 recordings, including recordings made before the bill became law. The measure might as well be called the Relieve Police Officers, Firefighters and 911 Operators From Accountability Act. Exposing the failures of ill-trained, bungling or malicious police, fire and emergency personnel would become infinitely harder.
The bill would silence the voices of victims like Denise Amber Lee, whose horrific abduction in Sarasota County at the hands of a murderer was captured in a series of 911 calls that revealed a dispatcher's mistakes that likely cost Lee her life. Lee's husband, Nathan, courageously opposes the bill and notes that "911 issues need more transparency and not less if we are ever to learn from past mistakes."
Cretul's sudden interest in secrecy stems from the drug overdose death last year of the 16-year-old son of the president of the Florida Farm Bureau, a powerful advocacy group of growers and ranchers headquartered in Cretul's district. The father, John Hoblick, told Cretul his family was traumatized when local television stations played the 911 recording of his older son's call after he found his younger brother unresponsive. No one enjoys hearing tapes of their relatives' anguished calls for help in a crisis. But as Nathan Lee notes, there is a greater public issue at stake.
For example, after recordings from Lee's murder became public, the Legislature passed the Denise Amber Lee act two years ago, establishing voluntary statewide certification for emergency dispatchers. If lawmakers embrace this latest bill, citizens would only be allowed written transcripts of 911 calls. Those transcripts would be available 60 days later, with the individual seeking the record paying for the transcription.
A belated, written transcription is not enough. Transcripts can be ambiguous, and they lack tone and context. As Lee's father, Mark Lee, said about recordings: "It's like a song. . . . Hearing a song is a lot more powerful than reading the lyrics." He also opposes Cretul's bill.
Cretul stacked the House committee last week to make sure the bill passed, 8-5. But two-thirds of both the House and Senate are required to approve a public record exemption, and the speaker is still trying to recruit an influential Senate sponsor. It is never easy for many lawmakers to stand up to a House speaker who has control over the fate of their own bills and budget issues — particularly when initial public sentiment may be on his side. But emotional responses to specific incidents often make bad law. Making recordings of 911 tapes secret would cloud Florida's legacy of government-in-the-sunshine and make it more difficult to hold emergency personnel accountable for their actions in the minutes when residents need them most.
[Last modified: Mar 15, 2010 08:33 AM]
Sunday, March 14, 2010
Stay in the Sunshine
And editorial on today's tallahassee.com
http://www.tallahassee.com/article/20100314/OPINION01/3140308/1006/opinion
Openness can be messy, but it's essential
House Speaker Larry Cretul, R-Ocala, no doubt is a man of character. Keeping his promise to a friend and constituent who was horrified to hear a 911 call linked to his son's death broadcast on TV, Mr. Cretul is working to exempt 911 calls from Florida's public records laws.
We are sympathetic to his friend. This had to be horrifying. It provides yet another example of how open government and freedom can be messy. It is that freedom, as messy as it might be, and our history of government transparency that we celebrate today on Sunshine Sunday in America, an event created and popularized in the Sunshine State.
The proposed bill would be a blow to open government and to citizen efforts to watch over the actions of government.
The House might actually pass the bill, if Mr. Cretul decides to force it through, as he did in earning an 8-5 passage in a House committee. We urge that it die there, that the House not approve it. While there is currently no Senate version of the bill, that could change in the blink of a political deal come budget crunch time.
If the bill somehow works its way through the full Legislature, as unlikely as it might seem, we would urge Gov. Charlie Crist, who says he opposes it, to use his veto.
While this is a kind and sympathetic gesture on Mr. Cretul's part, it would be awful public policy.
Already under current law, personal identifying information about callers is redacted when 911 tapes are released. That's what exemptions do: They protect inappropriate intrusions into the privacy expectations of individuals in order to allow citizens to know what their government is doing.
But exempting all 911 tapes is not like most other exemptions. This one would remove from citizen review one of the most crucial interactions of the public and its government. Lives and property are at stake when the call is made to emergency dispatchers. How well they and other public safety workers respond might not be the only time a citizen interacts with government, but it might be the only one that ultimately matters.
Ask the family of Denise Amber Lee, a 21-year-old mother of two who was kidnapped from her North Port home, raped and murdered. Her call to 911 was not forwarded to police. The dispatchers were eventually disciplined.
Her family opposes the exemption.
Mrs. Lee's father-in-law, Mark Lee, called it "a bad, bad bill." Her family has worked to provide training to emergency dispatchers across the country, and to hold them accountable. This bill would work against everything his family is trying to accomplish, Mr. Lee said.
We are equally sympathetic to this father.
In our region, local emergency radio traffic already has been taken off the air waves and encrypted, blocking immediate public access and review; now comes this bill, which would exempt review after the fact as well.
The legislative leadership has talked about wanting to make government more efficient. If that is just code for smaller, that is one thing. But if it truly wants government to work smarter and better, it must understand that this must occur in the open, in full public view with provisions that allow the public to identify failures and to fix them.
We are sympathetic to those who want to block nosy neighbors from intruding in family matters. It should not, however, be the job of government to help with problematic neighbors or to compromise all of our rights to access and watch our government.
It is, as we said earlier, another example of the messiness of free and open government. Government in the Sunshine is less than perfect, but as Florida has long known, better than any alternative.
http://www.tallahassee.com/article/20100314/OPINION01/3140308/1006/opinion
Openness can be messy, but it's essential
House Speaker Larry Cretul, R-Ocala, no doubt is a man of character. Keeping his promise to a friend and constituent who was horrified to hear a 911 call linked to his son's death broadcast on TV, Mr. Cretul is working to exempt 911 calls from Florida's public records laws.
We are sympathetic to his friend. This had to be horrifying. It provides yet another example of how open government and freedom can be messy. It is that freedom, as messy as it might be, and our history of government transparency that we celebrate today on Sunshine Sunday in America, an event created and popularized in the Sunshine State.
The proposed bill would be a blow to open government and to citizen efforts to watch over the actions of government.
The House might actually pass the bill, if Mr. Cretul decides to force it through, as he did in earning an 8-5 passage in a House committee. We urge that it die there, that the House not approve it. While there is currently no Senate version of the bill, that could change in the blink of a political deal come budget crunch time.
If the bill somehow works its way through the full Legislature, as unlikely as it might seem, we would urge Gov. Charlie Crist, who says he opposes it, to use his veto.
While this is a kind and sympathetic gesture on Mr. Cretul's part, it would be awful public policy.
Already under current law, personal identifying information about callers is redacted when 911 tapes are released. That's what exemptions do: They protect inappropriate intrusions into the privacy expectations of individuals in order to allow citizens to know what their government is doing.
But exempting all 911 tapes is not like most other exemptions. This one would remove from citizen review one of the most crucial interactions of the public and its government. Lives and property are at stake when the call is made to emergency dispatchers. How well they and other public safety workers respond might not be the only time a citizen interacts with government, but it might be the only one that ultimately matters.
Ask the family of Denise Amber Lee, a 21-year-old mother of two who was kidnapped from her North Port home, raped and murdered. Her call to 911 was not forwarded to police. The dispatchers were eventually disciplined.
Her family opposes the exemption.
Mrs. Lee's father-in-law, Mark Lee, called it "a bad, bad bill." Her family has worked to provide training to emergency dispatchers across the country, and to hold them accountable. This bill would work against everything his family is trying to accomplish, Mr. Lee said.
We are equally sympathetic to this father.
In our region, local emergency radio traffic already has been taken off the air waves and encrypted, blocking immediate public access and review; now comes this bill, which would exempt review after the fact as well.
The legislative leadership has talked about wanting to make government more efficient. If that is just code for smaller, that is one thing. But if it truly wants government to work smarter and better, it must understand that this must occur in the open, in full public view with provisions that allow the public to identify failures and to fix them.
We are sympathetic to those who want to block nosy neighbors from intruding in family matters. It should not, however, be the job of government to help with problematic neighbors or to compromise all of our rights to access and watch our government.
It is, as we said earlier, another example of the messiness of free and open government. Government in the Sunshine is less than perfect, but as Florida has long known, better than any alternative.
Thursday, March 11, 2010
Hernando Today
http://www2.hernandotoday.com/content/2010/mar/11/schenck-said-911-bill-privacy-rights/
By TONY HOLT | Hernando Today
Published: March 11, 2010
TALLAHASSEE - Proponents of a House bill think it provides long-overdue protection to the privacy of crime victims.
First Amendment advocates think it goes too far and would remove accountability for 911 operators and rescue responders.
Crime victims themselves seem split on the issue.
On Wednesday, a House panel approved Florida Bill PCB GAP 10-03, which would bar the public from hearing audio recordings of 911 calls. Only a judge could grant an exception.
Furthermore, it would delay public access to the written transcripts of a 911 call for 60 days.
"I think this balances privacy with accountability," said Rep. Rob Schenck, R-Brooksville, who wrote the bill.
"In speaking with many people who have made 911 calls, it's usually a very tragic incident and they don't want to have to hear it on the news," he continued. "This is meant to protect their privacy."
Schenck wouldn't discuss his own experiences with emergency calls, but said he has had several conversations with people who have called 911 and who support the bill.
"The media hasn't been very happy with it for obvious reasons," Schenck said.
John Hoblick, president of the Florida Farm Bureau, pushed for such a ban after television stations played a recording of a 911 call about his son's drug overdose.
Schenck said he has had no conversations with Hoblick.
"We don't like it. It's bad public policy," said Barbara Petersen, president of the First Amendment Foundation in Tallahassee. "I understand the motivation … but we have to be equally sympathetic of those who have suffered because of the mistakes of 911 operators."
Petersen also complained of the "strong-fisted" tactics used to ram the bill through the committee Wednesday.
"If this passes, it's an exception to the Constitution," she said.
Brooksville Police Chief George Turner said he had "mixed emotions" about the bill.
Hernando County Sheriff Nugent said while the bill doesn't seem perfect, he supports the spirit behind it.
"I think there is a lot of merit in it," Nugent said. "You really need to take victims into account."
Both Nugent and Schenck think releasing the transcripts of 911 emergency calls in 60 days is sufficient.
Schenck argued accountability is not taken away because anyone can petition the court for an audio recording. Secondly, if someone suspects there was wrongdoing or negligence on the part of a 911 operator, the bill still allows for victims to file claims or report their suspicions to the authorities.
Courtenay Strickland, of the American Civil Liberties Union of Florida, said the existing law pertaining to 911 calls already has privacy protections in place.
Florida statute 365.171 Chapter 12 states the name, addresses, telephone number or personal information about or information which may identify any person requesting emergency service or reporting an emergency is confidential.
Strickland thinks that is sufficient.
She also thinks waiting 60 days is too long.
"We respect the intent of the bill, but as we've seen in other news reports, there are some victims out there who don't want the kinds of protections outlined in this bill," Strickland said.
One of those victims is Nate Lee, the husband of Denise Amber Lee.
Lee's wife was kidnapped, raped and murdered in 2008. He recalled the torment he and his family went through when his wife's 911 call on her killer's cell phone was played on the evening news.
Lee recently told a reporter he thought public access to the 911 audio exposed the mistakes made by the Charlotte County Sheriff's Office when it took the call.
"If there's something wrong and a 911 center botches the call or something happens, I want to know what's going on," Lee said.
Nugent said he is encouraged to see the Legislature address privacy rights. He doesn't think Florida law protects crime victims enough.
"Is it a perfect bill? I don't know about that," he said. "But it does bring the issue to light. It's important to have a debate about that."
WFLA reporter Jackie Barron contributed to this story.
Reporter Tony Holt can be reached at 352-544-5283 or wholt@hernandotoday.com.
By TONY HOLT | Hernando Today
Published: March 11, 2010
TALLAHASSEE - Proponents of a House bill think it provides long-overdue protection to the privacy of crime victims.
First Amendment advocates think it goes too far and would remove accountability for 911 operators and rescue responders.
Crime victims themselves seem split on the issue.
On Wednesday, a House panel approved Florida Bill PCB GAP 10-03, which would bar the public from hearing audio recordings of 911 calls. Only a judge could grant an exception.
Furthermore, it would delay public access to the written transcripts of a 911 call for 60 days.
"I think this balances privacy with accountability," said Rep. Rob Schenck, R-Brooksville, who wrote the bill.
"In speaking with many people who have made 911 calls, it's usually a very tragic incident and they don't want to have to hear it on the news," he continued. "This is meant to protect their privacy."
Schenck wouldn't discuss his own experiences with emergency calls, but said he has had several conversations with people who have called 911 and who support the bill.
"The media hasn't been very happy with it for obvious reasons," Schenck said.
John Hoblick, president of the Florida Farm Bureau, pushed for such a ban after television stations played a recording of a 911 call about his son's drug overdose.
Schenck said he has had no conversations with Hoblick.
"We don't like it. It's bad public policy," said Barbara Petersen, president of the First Amendment Foundation in Tallahassee. "I understand the motivation … but we have to be equally sympathetic of those who have suffered because of the mistakes of 911 operators."
Petersen also complained of the "strong-fisted" tactics used to ram the bill through the committee Wednesday.
"If this passes, it's an exception to the Constitution," she said.
Brooksville Police Chief George Turner said he had "mixed emotions" about the bill.
Hernando County Sheriff Nugent said while the bill doesn't seem perfect, he supports the spirit behind it.
"I think there is a lot of merit in it," Nugent said. "You really need to take victims into account."
Both Nugent and Schenck think releasing the transcripts of 911 emergency calls in 60 days is sufficient.
Schenck argued accountability is not taken away because anyone can petition the court for an audio recording. Secondly, if someone suspects there was wrongdoing or negligence on the part of a 911 operator, the bill still allows for victims to file claims or report their suspicions to the authorities.
Courtenay Strickland, of the American Civil Liberties Union of Florida, said the existing law pertaining to 911 calls already has privacy protections in place.
Florida statute 365.171 Chapter 12 states the name, addresses, telephone number or personal information about or information which may identify any person requesting emergency service or reporting an emergency is confidential.
Strickland thinks that is sufficient.
She also thinks waiting 60 days is too long.
"We respect the intent of the bill, but as we've seen in other news reports, there are some victims out there who don't want the kinds of protections outlined in this bill," Strickland said.
One of those victims is Nate Lee, the husband of Denise Amber Lee.
Lee's wife was kidnapped, raped and murdered in 2008. He recalled the torment he and his family went through when his wife's 911 call on her killer's cell phone was played on the evening news.
Lee recently told a reporter he thought public access to the 911 audio exposed the mistakes made by the Charlotte County Sheriff's Office when it took the call.
"If there's something wrong and a 911 center botches the call or something happens, I want to know what's going on," Lee said.
Nugent said he is encouraged to see the Legislature address privacy rights. He doesn't think Florida law protects crime victims enough.
"Is it a perfect bill? I don't know about that," he said. "But it does bring the issue to light. It's important to have a debate about that."
WFLA reporter Jackie Barron contributed to this story.
Reporter Tony Holt can be reached at 352-544-5283 or wholt@hernandotoday.com.
recent articles and links
from Michael Pelter (March 9, 2010) West Olando News Online :
http://westorlandonews.com/2010/03/09/crist-house-may-be-at-odds-on-911-call-privacy/
from Martin Merzer (March 10, 2010)Florida AP (Miami Herald Media Co.):
http://www.miamiherald.com/2010/03/09/1520630/lawmakers-considers-bill-to-restrict.html
from Dara Kam (March 9, 2010) Post on Politics (The Palm Beach Post):
http://www.postonpolitics.com/2010/03/crist-not-keen-on-keeping-911-calls-secret/
from Dara Kam (March 8, 2010) The Palm Beach Post:
http://www.palmbeachpost.com/news/not-all-crime-victims-pleased-with-fla-house-332575.html
from Jackie Barron (March 11, 2010) Tampa Bay Online:
http://www2.tbo.com/content/2010/mar/11/house-committee-passes-911-privacy-bill/news-breaking/
from John Frank (March 10, 2010) Miami Herald:
http://www.miamiherald.com/2010/03/11/1523436/house-panel-approves-ban-on-release.html
From Lloyd Dunkelberger (March 11, 2010) Herald Tribune:
http://www.heraldtribune.com/article/20100311/ARTICLE/3111077/-1/NEWSSITEMAP?p=1&tc=pg
From Eric Ernst (March 10, 2010) Herald Tribune editorial:
http://www.heraldtribune.com/article/20100310/COLUMNIST/3101027/2416/NEWS?Title=Ernst-All-Nathan-Lee-wants-is-for-911-to-get-it-right
From Sara Kennedy (March 11, 2010) Bradenton.com:
http://www.bradenton.com/2010/03/11/2121986/reagan-holder-back-911-tape-proposal.html
From the Dayton Beach News Journal (March 11, 2010):
http://www.news-journalonline.com/news/local/west-volusia/2010/03/11/area-dad-behind-call-to-bar-9-1-1-releases.html
From Whitney Ray (March 10, 2010) Capitol News Service:
http://www.flanews.com/?p=8870
and this:
http://cbs4.com/local/911.call.calls.2.1550894.html
http://westorlandonews.com/2010/03/09/crist-house-may-be-at-odds-on-911-call-privacy/
from Martin Merzer (March 10, 2010)Florida AP (Miami Herald Media Co.):
http://www.miamiherald.com/2010/03/09/1520630/lawmakers-considers-bill-to-restrict.html
from Dara Kam (March 9, 2010) Post on Politics (The Palm Beach Post):
http://www.postonpolitics.com/2010/03/crist-not-keen-on-keeping-911-calls-secret/
from Dara Kam (March 8, 2010) The Palm Beach Post:
http://www.palmbeachpost.com/news/not-all-crime-victims-pleased-with-fla-house-332575.html
from Jackie Barron (March 11, 2010) Tampa Bay Online:
http://www2.tbo.com/content/2010/mar/11/house-committee-passes-911-privacy-bill/news-breaking/
from John Frank (March 10, 2010) Miami Herald:
http://www.miamiherald.com/2010/03/11/1523436/house-panel-approves-ban-on-release.html
From Lloyd Dunkelberger (March 11, 2010) Herald Tribune:
http://www.heraldtribune.com/article/20100311/ARTICLE/3111077/-1/NEWSSITEMAP?p=1&tc=pg
From Eric Ernst (March 10, 2010) Herald Tribune editorial:
http://www.heraldtribune.com/article/20100310/COLUMNIST/3101027/2416/NEWS?Title=Ernst-All-Nathan-Lee-wants-is-for-911-to-get-it-right
From Sara Kennedy (March 11, 2010) Bradenton.com:
http://www.bradenton.com/2010/03/11/2121986/reagan-holder-back-911-tape-proposal.html
From the Dayton Beach News Journal (March 11, 2010):
http://www.news-journalonline.com/news/local/west-volusia/2010/03/11/area-dad-behind-call-to-bar-9-1-1-releases.html
From Whitney Ray (March 10, 2010) Capitol News Service:
http://www.flanews.com/?p=8870
and this:
http://cbs4.com/local/911.call.calls.2.1550894.html
Wednesday, March 10, 2010
Palm Beach Post
House leader pushes bill to keep 911 calls private, at behest of GOP contributor
By Dara Kam Palm Beach Post Staff Writer
Updated: 8:16 p.m. Wednesday, March 10, 2010
Posted: 7:13 p.m. Wednesday, March 10, 2010
TALLAHASSEE — House Speaker Larry Cretul is pushing a measure to make 911 calls secret, on behalf of the president of an association that has contributed nearly $30,000 the state GOP in the past two years.
The controversial proposal has angered some crime victims, who object that it's taking attention away from their efforts to require training for emergency dispatchers.
Cretul used an uncommon procedural maneuver to ensure the bill's passage this morning. He temporarily assigned one of his top lieutenants, House Speaker Pro Tem Ron Reagan, R-Bradenton, to the Government Accountability Policy Council meeting to cast a vote in favor of the measure (PCB GAP 10-3).
The committee approved it with an 8-5 vote this morning. To date, the bill lacks a Senate sponsor.
It is unusual for a House Speaker or Senate President to take a personal interest in a bill's success, lawmakers acknowledge. And Cretul's staff, along with council chairman Rob Schenck, the bill's sponsor, had refused to link Cretul with the bill until the Ocala Republican himself said that he is backing the bill at the behest of Florida Farm Bureau President John Hoblick. The Florida Farm Bureau has contributed $29,000 to the Republican Party of Florida since 2008.
Hoblick's 16-year-old son Jake died from a lethal combination of alcohol and illegal prescription drugs. Hoblick, out of town when his son Jake died, heard his older son John's 911 call on the news and asked Cretul to do something about keeping the emergency calls out of the public domain.
Making the calls secret spares victims and their families the trauma of reliving the tragedies when they are broadcast on television or the Internet, Cretul said. Transcripts of the tapes would be available 60 days later.
"When those folks are calling in, they're generally calling in for help. In some cases, the situations are tragic. In the case of the gentleman that first brought it to my attention, his was a 16-year-old son that had been found after doing something he shouldn't have been doing, by his older brother. You know. It has to be difficult. It is difficult for those families," Cretul, R-Ocala, said.
But Rep. Rick Kriseman, a St. Petersburg Democrat, objected that the transcripts are not available to the victims of the 911 calls unless they made the calls themselves.
Kriseman, a lawyer who voted against the bill, also said automobile manufacturer Toyota may not have responded to quickly to runaway cars without the 911 tapes.
"Had it not been for the recording, the pressure that's now being put on Toyota would not have happened. Because it was through that recording that we learned about the problem with the gas pedals and all the other associated problems. That's a protection that we're losing by putting this in place," Kriseman said.
The husband of Denise Amber Lee, a Northport woman who was murdered after a botched 911 call, pleaded in an e-mail to Cretul and Schenck not to pass the bill, in a message that Cretul apparently ignored until it was called to his attention long after the vote.
Nathan Lee also asked that his message be read at Schenck's committee, but Schenck made no reference to Lee's message at the meeting.
"We believe 9-1-1 issues need more transparency and not less if we are ever to learn from past mistakes," Lee wrote.
In the e-mail, Lee details an eyewitness 911 call that could have saved his late wife's life, had it been handled correctly.
"She provided the exact location of this event and even though there were, by all accounts, four police cars within a mile of this call, it was never dispatched. This call was, obviously, grossly mishandled and would have resulted in the saving of Denise's life," Lee wrote.
"This call was hidden from the public and myself. And even hidden from the police department who was actively investigating the case and searching for my wife for two days. The subsequent internal affairs investigation shows the communication center and agency who took this crucial call were immediately aware that the call was about Denise. The call was suppressed. Had the eyewitness not contacted the North Port Police Department, we may never have known about her call. And the prosecution would have lost the last eyewitness to see my wife alive," he wrote.
Cretul said he supports the 911 training bill.
"But my whole interest in this issue has been watching what it also does to families and what it does to people that call in. They become suddenly out there for all the world to see," Cretul said in an interview. "This is a very tough, very difficult issue. Very sensitive in all respects."
The Lee family is familiar with the pain associated with the 911 calls. A six-minute 911 call made by Denise Amber Lee pleading for her life while she was held captive by the man who was later convicted of murdering her is used in training sessions throughout the nation, Nathan's father Mark Lee said.
The family often attends such sessions, he said.
"We go out of the room. We don't want to listen to it. We don't want to hear it. But if it's helping those people train and be better listeners for the next Denise that calls, it's worth it," Mark Lee said. "Now, we're going to lock those up and we're going to save somebody's feelings. The tragedy isn't the call that was made to 911. The tragedy is what happened."
Despite Cretul's clout in the House, the bill lacks a Senate sponsor.
Sen. Garrett Richter had originally agreed to run a companion for Schenck, R-Spring Hill, but backed off the bill even before controversy surrounding it -- First Amendment and civil rights lawyers also staunchly oppose it -- erupted this week. The Naples Republican said he won't sponsor the measure
By Dara Kam Palm Beach Post Staff Writer
Updated: 8:16 p.m. Wednesday, March 10, 2010
Posted: 7:13 p.m. Wednesday, March 10, 2010
TALLAHASSEE — House Speaker Larry Cretul is pushing a measure to make 911 calls secret, on behalf of the president of an association that has contributed nearly $30,000 the state GOP in the past two years.
The controversial proposal has angered some crime victims, who object that it's taking attention away from their efforts to require training for emergency dispatchers.
Cretul used an uncommon procedural maneuver to ensure the bill's passage this morning. He temporarily assigned one of his top lieutenants, House Speaker Pro Tem Ron Reagan, R-Bradenton, to the Government Accountability Policy Council meeting to cast a vote in favor of the measure (PCB GAP 10-3).
The committee approved it with an 8-5 vote this morning. To date, the bill lacks a Senate sponsor.
It is unusual for a House Speaker or Senate President to take a personal interest in a bill's success, lawmakers acknowledge. And Cretul's staff, along with council chairman Rob Schenck, the bill's sponsor, had refused to link Cretul with the bill until the Ocala Republican himself said that he is backing the bill at the behest of Florida Farm Bureau President John Hoblick. The Florida Farm Bureau has contributed $29,000 to the Republican Party of Florida since 2008.
Hoblick's 16-year-old son Jake died from a lethal combination of alcohol and illegal prescription drugs. Hoblick, out of town when his son Jake died, heard his older son John's 911 call on the news and asked Cretul to do something about keeping the emergency calls out of the public domain.
Making the calls secret spares victims and their families the trauma of reliving the tragedies when they are broadcast on television or the Internet, Cretul said. Transcripts of the tapes would be available 60 days later.
"When those folks are calling in, they're generally calling in for help. In some cases, the situations are tragic. In the case of the gentleman that first brought it to my attention, his was a 16-year-old son that had been found after doing something he shouldn't have been doing, by his older brother. You know. It has to be difficult. It is difficult for those families," Cretul, R-Ocala, said.
But Rep. Rick Kriseman, a St. Petersburg Democrat, objected that the transcripts are not available to the victims of the 911 calls unless they made the calls themselves.
Kriseman, a lawyer who voted against the bill, also said automobile manufacturer Toyota may not have responded to quickly to runaway cars without the 911 tapes.
"Had it not been for the recording, the pressure that's now being put on Toyota would not have happened. Because it was through that recording that we learned about the problem with the gas pedals and all the other associated problems. That's a protection that we're losing by putting this in place," Kriseman said.
The husband of Denise Amber Lee, a Northport woman who was murdered after a botched 911 call, pleaded in an e-mail to Cretul and Schenck not to pass the bill, in a message that Cretul apparently ignored until it was called to his attention long after the vote.
Nathan Lee also asked that his message be read at Schenck's committee, but Schenck made no reference to Lee's message at the meeting.
"We believe 9-1-1 issues need more transparency and not less if we are ever to learn from past mistakes," Lee wrote.
In the e-mail, Lee details an eyewitness 911 call that could have saved his late wife's life, had it been handled correctly.
"She provided the exact location of this event and even though there were, by all accounts, four police cars within a mile of this call, it was never dispatched. This call was, obviously, grossly mishandled and would have resulted in the saving of Denise's life," Lee wrote.
"This call was hidden from the public and myself. And even hidden from the police department who was actively investigating the case and searching for my wife for two days. The subsequent internal affairs investigation shows the communication center and agency who took this crucial call were immediately aware that the call was about Denise. The call was suppressed. Had the eyewitness not contacted the North Port Police Department, we may never have known about her call. And the prosecution would have lost the last eyewitness to see my wife alive," he wrote.
Cretul said he supports the 911 training bill.
"But my whole interest in this issue has been watching what it also does to families and what it does to people that call in. They become suddenly out there for all the world to see," Cretul said in an interview. "This is a very tough, very difficult issue. Very sensitive in all respects."
The Lee family is familiar with the pain associated with the 911 calls. A six-minute 911 call made by Denise Amber Lee pleading for her life while she was held captive by the man who was later convicted of murdering her is used in training sessions throughout the nation, Nathan's father Mark Lee said.
The family often attends such sessions, he said.
"We go out of the room. We don't want to listen to it. We don't want to hear it. But if it's helping those people train and be better listeners for the next Denise that calls, it's worth it," Mark Lee said. "Now, we're going to lock those up and we're going to save somebody's feelings. The tragedy isn't the call that was made to 911. The tragedy is what happened."
Despite Cretul's clout in the House, the bill lacks a Senate sponsor.
Sen. Garrett Richter had originally agreed to run a companion for Schenck, R-Spring Hill, but backed off the bill even before controversy surrounding it -- First Amendment and civil rights lawyers also staunchly oppose it -- erupted this week. The Naples Republican said he won't sponsor the measure
Politics at it's shabbiest. Tallahassee.
Thank you Palm Beach Post for bringing to light this issue. I cannot convey my disgust with Tallahassee and am ashamed to admit I am registered Repuplican.
Speaker Cretul ignores e-mail from husband of botched 911 call murder victim
Dara Kam March 10th, 2010
Denise Amber Lee’s six-minute 911 call that helped convict her killer is among the most notorious examples of 911 calls gone wrong, the calls that are now in House Speaker Larry Cretul’s crosshairs as he tries to create a public records exemptions for them.
Her husband Nathan Lee sent an e-mail to the sponsor of Cretul’s bill, House Government Accountability Policy Council Chairman Rob Schenk, pleading with the committee to shoot down the measure that would make 911 call recordings secret except for transcripts that could be available after 60 days. Lee also asked that his message be read at Schenk’s committee hearing the bill (PCB GAP 10-03) before it was voted on this morning.
Schenk made no reference to Lee’s message and did not read it before the measure passed by an 8-5 vote. And Cretul, who used a procedural maneuver to ensure the bill passed, never read it at all. He said he received it last night. Public records show that Cretul, his spokeswoman Jill Chamberlin and Schenk received it around 3:30 p.m. yesterday.
“I haven’t read the e-mail. I’m sure that he makes some excellent points,” Cretul, R-Ocala, said shortly before the House began session at 1 p.m.
Nathan Lee and his parents are pushing a separate 911 bill that would require uniform training standards for 911 dispatchers throughout the state. His wife was killed despite five 911 calls made in two counties, including one from a witness whose call was ignored.
Lee’s e-mail uses the botched handling of the eyewitness’ emergency call made on the day his wife was killed in 2008 to demonstrate why the calls should be available to the public.
“She provided the exact location of this event and even though there were, by all accounts, 4 police cars within a mile of this call, it was never dispatched. This call was, obviously, grossly mishandled and would have resulted in the saving of Denise’s life. Two days after this call, she was found in a grave, naked and with a single gunshot wound to the head. This call was hidden from the public and myself. And even hidden from the police department who was actively investigating the case and searching for my wife for two days. The subsequent internal affairs investigation shows the communication center and agency who took this crucial call were immediately aware that the call was about Denise. The call was suppressed. Had the eyewitness not contacted the North Port Police Department we may never have known about her call. And the prosecution would have lost the last eyewitness to see my wife alive,” Lee wrote.
Cretul said he supports the training and certification bill.
“But my whole interest in this issue has been watching what it also does to families and what it does to people that call in. They become suddenly out there for all the world to see,” Cretul said in an interview. “This is a very tough, very difficult issue. Very sensitive in all respects.”
Read the entire text of Nathan Lee’s message after the jump.
“Dear Representative Schenck,
I am writing to you about PCB GAP 10-03 that has been suggested by your
committee. Unfortunately, I am unable to attend your meeting this morning.
But I would appreciate you reading this email to the committee. Thank you.
As you may or may not know, our foundation was formed out of the tragic
abduction, rape, and murder of my wife, Denise Lee.
Five 9-1-1 calls were made the day she was taken kidnapped from our home
by a complete stranger. One call was made by Denise herself when she
dialed 9-1-1 with her killer’s cell phone without his knowledge. During
the recent murder trial, we had to listen to over 6 minutes of this painful
call where she begged for her life desperately pleading to come home to me
and our 2 boys. I understand the pain and suffering of having to listen to
tragic 9-1-1 calls.
Another 9 minute 9-1-1 call was made that day from a bystander witnessing
the abduction. She provided the exact location of this event and even
though there were, by all accounts, 4 police cars within a mile of this
call, it was never dispatched. This call was, obviously, grossly
mishandled and would have resulted in the saving of Denise’s life. Two
days after this call, she was found in a grave, naked and with a single
gunshot wound to the head. This call was hidden from the public and
myself. And even hidden from the police department who was actively
investigating the case and searching for my wife for two days. The
subsequent internal affairs investigation shows the communication center
and agency who took this crucial call were immediately aware that the call
was about Denise. The call was suppressed. Had the eyewitness not contacted
the North Port Police Department we may never have known about her call.
And the prosecution would have lost the last eyewitness to see my wife
alive.
We believe 9-1-1 issues need more transparency and not less if we are ever
to learn from past mistakes.
In the aftermath of our tragedy, we have been invited around the country
to speak at state and national 9-1-1 conferences on the need for a
mandatory, uniform training standard that all 9-1-1 telecommunicators
should be required to take. There is no reason for the general public to
support or demand additional fees be approved for 9-1-1 if these types of
calls are suppressed from the public discussion. The public needs to know
the challenges of the system in order to vote for additional funding to
improve it. This bill would be totally counter-productive to that end. It
only serves to shelter the agencies from scrutiny. We are victims that
this bill purports to represent but we feel saving another family from the
pain and suffering that we have endured is far more important than saving
us from hearing Denise’s last words. Forward thinking legislators with
integrity and vision would see these calls are valuable training moments
and powerful emotional tools to change public policy to improve the system.
Please do not pass this bill.
Thank you for your time and thank you for reading this for me.
Nathan Lee
Chairman/Co-Founder
Denise Amber Lee Foundation
www.deniseamberlee.org”
Speaker Cretul ignores e-mail from husband of botched 911 call murder victim
Dara Kam March 10th, 2010
Denise Amber Lee’s six-minute 911 call that helped convict her killer is among the most notorious examples of 911 calls gone wrong, the calls that are now in House Speaker Larry Cretul’s crosshairs as he tries to create a public records exemptions for them.
Her husband Nathan Lee sent an e-mail to the sponsor of Cretul’s bill, House Government Accountability Policy Council Chairman Rob Schenk, pleading with the committee to shoot down the measure that would make 911 call recordings secret except for transcripts that could be available after 60 days. Lee also asked that his message be read at Schenk’s committee hearing the bill (PCB GAP 10-03) before it was voted on this morning.
Schenk made no reference to Lee’s message and did not read it before the measure passed by an 8-5 vote. And Cretul, who used a procedural maneuver to ensure the bill passed, never read it at all. He said he received it last night. Public records show that Cretul, his spokeswoman Jill Chamberlin and Schenk received it around 3:30 p.m. yesterday.
“I haven’t read the e-mail. I’m sure that he makes some excellent points,” Cretul, R-Ocala, said shortly before the House began session at 1 p.m.
Nathan Lee and his parents are pushing a separate 911 bill that would require uniform training standards for 911 dispatchers throughout the state. His wife was killed despite five 911 calls made in two counties, including one from a witness whose call was ignored.
Lee’s e-mail uses the botched handling of the eyewitness’ emergency call made on the day his wife was killed in 2008 to demonstrate why the calls should be available to the public.
“She provided the exact location of this event and even though there were, by all accounts, 4 police cars within a mile of this call, it was never dispatched. This call was, obviously, grossly mishandled and would have resulted in the saving of Denise’s life. Two days after this call, she was found in a grave, naked and with a single gunshot wound to the head. This call was hidden from the public and myself. And even hidden from the police department who was actively investigating the case and searching for my wife for two days. The subsequent internal affairs investigation shows the communication center and agency who took this crucial call were immediately aware that the call was about Denise. The call was suppressed. Had the eyewitness not contacted the North Port Police Department we may never have known about her call. And the prosecution would have lost the last eyewitness to see my wife alive,” Lee wrote.
Cretul said he supports the training and certification bill.
“But my whole interest in this issue has been watching what it also does to families and what it does to people that call in. They become suddenly out there for all the world to see,” Cretul said in an interview. “This is a very tough, very difficult issue. Very sensitive in all respects.”
Read the entire text of Nathan Lee’s message after the jump.
“Dear Representative Schenck,
I am writing to you about PCB GAP 10-03 that has been suggested by your
committee. Unfortunately, I am unable to attend your meeting this morning.
But I would appreciate you reading this email to the committee. Thank you.
As you may or may not know, our foundation was formed out of the tragic
abduction, rape, and murder of my wife, Denise Lee.
Five 9-1-1 calls were made the day she was taken kidnapped from our home
by a complete stranger. One call was made by Denise herself when she
dialed 9-1-1 with her killer’s cell phone without his knowledge. During
the recent murder trial, we had to listen to over 6 minutes of this painful
call where she begged for her life desperately pleading to come home to me
and our 2 boys. I understand the pain and suffering of having to listen to
tragic 9-1-1 calls.
Another 9 minute 9-1-1 call was made that day from a bystander witnessing
the abduction. She provided the exact location of this event and even
though there were, by all accounts, 4 police cars within a mile of this
call, it was never dispatched. This call was, obviously, grossly
mishandled and would have resulted in the saving of Denise’s life. Two
days after this call, she was found in a grave, naked and with a single
gunshot wound to the head. This call was hidden from the public and
myself. And even hidden from the police department who was actively
investigating the case and searching for my wife for two days. The
subsequent internal affairs investigation shows the communication center
and agency who took this crucial call were immediately aware that the call
was about Denise. The call was suppressed. Had the eyewitness not contacted
the North Port Police Department we may never have known about her call.
And the prosecution would have lost the last eyewitness to see my wife
alive.
We believe 9-1-1 issues need more transparency and not less if we are ever
to learn from past mistakes.
In the aftermath of our tragedy, we have been invited around the country
to speak at state and national 9-1-1 conferences on the need for a
mandatory, uniform training standard that all 9-1-1 telecommunicators
should be required to take. There is no reason for the general public to
support or demand additional fees be approved for 9-1-1 if these types of
calls are suppressed from the public discussion. The public needs to know
the challenges of the system in order to vote for additional funding to
improve it. This bill would be totally counter-productive to that end. It
only serves to shelter the agencies from scrutiny. We are victims that
this bill purports to represent but we feel saving another family from the
pain and suffering that we have endured is far more important than saving
us from hearing Denise’s last words. Forward thinking legislators with
integrity and vision would see these calls are valuable training moments
and powerful emotional tools to change public policy to improve the system.
Please do not pass this bill.
Thank you for your time and thank you for reading this for me.
Nathan Lee
Chairman/Co-Founder
Denise Amber Lee Foundation
www.deniseamberlee.org”
Tuesday, March 9, 2010
Orlando Sentinel
Crist takes issue with bill to exempt 911 calls from disclosure
2010 session, Carey Baker, Larry Cretul, Public records — posted by orlandosentinel on March, 9 2010 6:32 PM
TALLAHASSEE — A measure to exempt 911 recordings from public records laws may pit the House sponsor against the governor, a fellow Republican, as lawmakers debate whether they can protect privacy while maintaining oversight over emergency dispatcher performance.
With 911 tapes increasingly used by media outlets as prurient entertainment, calls are growing to restrict who has access to the recordings made during some of life’s most horrific moments.
Such concern has lead Rep. Rob Schenk, R-Spring Hill, to propose a measure that would shield audio recordings of the emergency calls to all but law enforcement officials. Citizens including the caller would be allowed to review the tapes only under a judge’s order.
On Tuesday, Gov. Charlie Crist told the News Service of Florida that he has yet to see the legislation, but generally said he supports keeping the records open for public scrutiny.
”I think we ought to keep it open,” Crist said. “You learn more about what happens with these 911 calls when it’s open. You have that kind of transparency where the truth is more available and easily attainable.”
The bill is scheduled to be heard Wednesday in the House Government Affairs Policy Council, its first committee stop.
“The need for emergency services bespeaks a very personal and often traumatizing event,” the bill reads. “To have the recordings made publicly available is an invasion of privacy that could result in trauma, sorrow, humiliation, or emotional injury to the person reporting the emergency or requiring emergency services, or to the immediate families of those persons.”
Law enforcement officials would have immediate access to the actual recordings. The public would not. Transcripts of the recordings would be available 60 days after the call was made. The requester would be billed the cost of transcription.
The measure has raised concerns from open records advocates who say recordings provide vital oversight of the agencies charged with responding to emergency situations. Others, however, say the tapes have too often become audio fodder in a reality-TV world.
“Quite frankly, I’m more concerned about the victims’ side of it and their ability to use 911,” Schenk said.
The issue has taken on added prominence following a highly publicized Charlotte County case in which a 911 operator sounded confused and rattled during a 10-minute called from Denise Amber Lee, a 21-year-old mother who was abducted and later found murdered. Her parents have since used her case to encourage more training for 911 staff.
And this week, the Palm Beach Post reported that Lee’s parents are against closing off access to the tapes for that reason. The Post also reported that the push for the measure has come from House Speaker Larry Cretul, R-Ocala.
Rep. Will Snyder, R-Stuart, and chairman of the Criminal & Civil Justice Policy Council, said he’s confident a balance can be struck on the issue. While disclosure is often used for prurient motives, oversight is needed to address mishandled 911 calls that Snyder said are few and far between.
“I think there is a lot of room for compromise going forward,” Snyder said
2010 session, Carey Baker, Larry Cretul, Public records — posted by orlandosentinel on March, 9 2010 6:32 PM
TALLAHASSEE — A measure to exempt 911 recordings from public records laws may pit the House sponsor against the governor, a fellow Republican, as lawmakers debate whether they can protect privacy while maintaining oversight over emergency dispatcher performance.
With 911 tapes increasingly used by media outlets as prurient entertainment, calls are growing to restrict who has access to the recordings made during some of life’s most horrific moments.
Such concern has lead Rep. Rob Schenk, R-Spring Hill, to propose a measure that would shield audio recordings of the emergency calls to all but law enforcement officials. Citizens including the caller would be allowed to review the tapes only under a judge’s order.
On Tuesday, Gov. Charlie Crist told the News Service of Florida that he has yet to see the legislation, but generally said he supports keeping the records open for public scrutiny.
”I think we ought to keep it open,” Crist said. “You learn more about what happens with these 911 calls when it’s open. You have that kind of transparency where the truth is more available and easily attainable.”
The bill is scheduled to be heard Wednesday in the House Government Affairs Policy Council, its first committee stop.
“The need for emergency services bespeaks a very personal and often traumatizing event,” the bill reads. “To have the recordings made publicly available is an invasion of privacy that could result in trauma, sorrow, humiliation, or emotional injury to the person reporting the emergency or requiring emergency services, or to the immediate families of those persons.”
Law enforcement officials would have immediate access to the actual recordings. The public would not. Transcripts of the recordings would be available 60 days after the call was made. The requester would be billed the cost of transcription.
The measure has raised concerns from open records advocates who say recordings provide vital oversight of the agencies charged with responding to emergency situations. Others, however, say the tapes have too often become audio fodder in a reality-TV world.
“Quite frankly, I’m more concerned about the victims’ side of it and their ability to use 911,” Schenk said.
The issue has taken on added prominence following a highly publicized Charlotte County case in which a 911 operator sounded confused and rattled during a 10-minute called from Denise Amber Lee, a 21-year-old mother who was abducted and later found murdered. Her parents have since used her case to encourage more training for 911 staff.
And this week, the Palm Beach Post reported that Lee’s parents are against closing off access to the tapes for that reason. The Post also reported that the push for the measure has come from House Speaker Larry Cretul, R-Ocala.
Rep. Will Snyder, R-Stuart, and chairman of the Criminal & Civil Justice Policy Council, said he’s confident a balance can be struck on the issue. While disclosure is often used for prurient motives, oversight is needed to address mishandled 911 calls that Snyder said are few and far between.
“I think there is a lot of room for compromise going forward,” Snyder said
Sunday, March 7, 2010
PCB GAP 10-03
Reasons to vote against this bill:
Committee Bill-PCB GAP(Government Affairs Policy) 10-03-Introduced last week would restrict 911 calls from public records for a period of 60 days. And then no audio would be released. Just a redacted transcript. And the person requesting the redacted transcript would have to pay for the transcript.
• On the surface, you would assume we would be for this as it saves the victims families from hearing these painful calls over and over. However, these calls are an invaluable training opportunity for the industry. We are making an impact with raising public awareness of the issues and shortcomings of this industry because of the publicity of this tragedy.
• The media has been good to us and not airing the most painful parts of these calls
• Dateline and Primetime would not have shed a national spotlight on these issues if these calls are suppressed.
• If you really want people to die in vain-go ahead and support this bill but I would ask everyone to be outraged about this bill. It smells of nothing more than to shield the sheriffs departments from public scrutiny. How is the public supposed to feel comfortable that it’s local sheriff or police dept. is doing a good job if they are shielded from how calls are handled? An editorial in our local paper said it best last week: “Do you get more out of a song by hearing it or reading the lyrics on a piece of paper?”
• You never hear calls made on 9/11. You never hear calls made to 9-1-1 during the Virginia Tech Massacre or the Columbine High School Massacre. You do not hear the calls made during the Fort Hood tragedy. You do not hear the 9-1-1 calls made during the “Miracle on the Hudson” when the plane was going down and Sullenberger miraculously landed the plane. Why? Because the majority of the media is sensitive. Yes, there are those bad apples that you have in every industry that sensationalize and prey on other people’s tragedies. But they are the few. It is up to the public to protest to those media sources. Not for the State of Florida to pass a bad law.
• Our daughter in law’s tragedy has been taught in classes across the country. She has not died in vain because of these classes. Her story is taught on Day 1 to all new call takers and dispatchers in the entire state of California. Her story has been taught as far away as Samoa. If this bill had passed two years ago, this would not be possible.
• If this law had been past two years ago, we would be unaware of the tragedies and inefficiencies of 9-1-1 that occurred with Brian Wood of North Port, Jennifer Johnson of Tampa, and Olidia Kerr Day in Plantation. Lessons can be learned by all these tragedies. Sadly, it takes tragedies such as ours to bring about improvements to flawed systems.
• We empathize greatly with other victims’ families. We feel their pain having told our story hundreds of times. We know the pain and suffering of having to relive Denise’s tragedy. But this is not about Denise and it is not about the past. It is about future lives. It is about preventing future tragedies and keeping other families from having to endure the pain and suffering we have.
• Our local sheriff and other sheriffs are elected officials. How are concerned citizens to make informed and educated votes without transparency.
• There would be no quality assurance. Yes, some comm centers do their own quality assurance, but is not that the fox watching the henhouse?
Committee Bill-PCB GAP(Government Affairs Policy) 10-03-Introduced last week would restrict 911 calls from public records for a period of 60 days. And then no audio would be released. Just a redacted transcript. And the person requesting the redacted transcript would have to pay for the transcript.
• On the surface, you would assume we would be for this as it saves the victims families from hearing these painful calls over and over. However, these calls are an invaluable training opportunity for the industry. We are making an impact with raising public awareness of the issues and shortcomings of this industry because of the publicity of this tragedy.
• The media has been good to us and not airing the most painful parts of these calls
• Dateline and Primetime would not have shed a national spotlight on these issues if these calls are suppressed.
• If you really want people to die in vain-go ahead and support this bill but I would ask everyone to be outraged about this bill. It smells of nothing more than to shield the sheriffs departments from public scrutiny. How is the public supposed to feel comfortable that it’s local sheriff or police dept. is doing a good job if they are shielded from how calls are handled? An editorial in our local paper said it best last week: “Do you get more out of a song by hearing it or reading the lyrics on a piece of paper?”
• You never hear calls made on 9/11. You never hear calls made to 9-1-1 during the Virginia Tech Massacre or the Columbine High School Massacre. You do not hear the calls made during the Fort Hood tragedy. You do not hear the 9-1-1 calls made during the “Miracle on the Hudson” when the plane was going down and Sullenberger miraculously landed the plane. Why? Because the majority of the media is sensitive. Yes, there are those bad apples that you have in every industry that sensationalize and prey on other people’s tragedies. But they are the few. It is up to the public to protest to those media sources. Not for the State of Florida to pass a bad law.
• Our daughter in law’s tragedy has been taught in classes across the country. She has not died in vain because of these classes. Her story is taught on Day 1 to all new call takers and dispatchers in the entire state of California. Her story has been taught as far away as Samoa. If this bill had passed two years ago, this would not be possible.
• If this law had been past two years ago, we would be unaware of the tragedies and inefficiencies of 9-1-1 that occurred with Brian Wood of North Port, Jennifer Johnson of Tampa, and Olidia Kerr Day in Plantation. Lessons can be learned by all these tragedies. Sadly, it takes tragedies such as ours to bring about improvements to flawed systems.
• We empathize greatly with other victims’ families. We feel their pain having told our story hundreds of times. We know the pain and suffering of having to relive Denise’s tragedy. But this is not about Denise and it is not about the past. It is about future lives. It is about preventing future tragedies and keeping other families from having to endure the pain and suffering we have.
• Our local sheriff and other sheriffs are elected officials. How are concerned citizens to make informed and educated votes without transparency.
• There would be no quality assurance. Yes, some comm centers do their own quality assurance, but is not that the fox watching the henhouse?
Friday, March 5, 2010
Benefit of the doubt
okay, maybe some of these legislators did or do believe that this is in the best interests of victims families. I will do my best to give them that benefit of the doubt. But truly we need to look at the bigger picture.
The possibility of future loss of a life is a much more painful event than having to listen to a call of distress.
We never hear from calls made on 9/11. We never hear calls from the Virginia Tech Massacre or the Columbine High School Massacre. We never hear calls from the tragedies in England (London bombings) or Spain (more bombings). Why? Because the majority of the media realize how sensitive these calls are. It is the select few rotten apples in the media who prey on tragedies and sensationalize them.
The whole thing is tragic. Sad. And I pray to God (if there is one, and I have my doubts but if my the off chance there is one) I pray to God that what is best for public safety trumps all else. I pray other families understand.
Dear Denise, I just do not know what to do. If you see God, ask Him to guide us and continue to look over us. And as always, remind Him we need more people like you.
The possibility of future loss of a life is a much more painful event than having to listen to a call of distress.
We never hear from calls made on 9/11. We never hear calls from the Virginia Tech Massacre or the Columbine High School Massacre. We never hear calls from the tragedies in England (London bombings) or Spain (more bombings). Why? Because the majority of the media realize how sensitive these calls are. It is the select few rotten apples in the media who prey on tragedies and sensationalize them.
The whole thing is tragic. Sad. And I pray to God (if there is one, and I have my doubts but if my the off chance there is one) I pray to God that what is best for public safety trumps all else. I pray other families understand.
Dear Denise, I just do not know what to do. If you see God, ask Him to guide us and continue to look over us. And as always, remind Him we need more people like you.
Tuesday, March 2, 2010
Dear Denise, Good news and Bad news
Dear Denise,
I feel like banging my head against the wall. I am so frustrated and distraught. Thursday Senator Bennett's bill is going before a Senate Committee. Dad and I so WANT to be there to speak for it. But, I do not know how we are going to get there. UGH! It is so important and I just feel like crying with frustration.
There's another bill going before the House that as I understand it wants to suppress 9-1-1 calls to the public and the media! That is so wrong. As I understand it, listening to these calls on television is distressing to family members who have already experienced tragedy. I understand that. No one understands that better than our family. It means re-living the tragedy over and over. But, you cannot suppress this crucial information. You just cannot. Public Safety Officials need some kind of oversight otherwise these tragedies will continue to happen and they will continue to be swept under the carpet as they have been for years and that has got to stop. What's the saying? Foxes watching the hen house? In Charlotte County the Sheriff is an elected official. Therefore, he is a politician. So worse than foxes, you have politicians watching the hen house. Ugh!
I cannot tell you how distraught I am.
The good news, sweetie, is we have someone (a kind angel from England) working on your Wiki page. He is cleaning and polishing it. He has not gotten to the crime part yet or the trial but he has cleaned up your bio and is working on sources. The sources are necessary and it will finally be up to Wiki (or better "encyclopedia") standards!
sigh
That is so nice. So many people have helped us on this journey. It is heartwarming.
I miss you, sweetheart. And we are TRYING to do all we can.
I took the kids to school today and gave them two pebbles with angels on them. They were thrilled! Noah wants to put his with the other angels beside your grave near all the flowers. He was ecstatic and showed his teacher as soon as he walked in the door at school.
Love you, pumpkin.
I feel like banging my head against the wall. I am so frustrated and distraught. Thursday Senator Bennett's bill is going before a Senate Committee. Dad and I so WANT to be there to speak for it. But, I do not know how we are going to get there. UGH! It is so important and I just feel like crying with frustration.
There's another bill going before the House that as I understand it wants to suppress 9-1-1 calls to the public and the media! That is so wrong. As I understand it, listening to these calls on television is distressing to family members who have already experienced tragedy. I understand that. No one understands that better than our family. It means re-living the tragedy over and over. But, you cannot suppress this crucial information. You just cannot. Public Safety Officials need some kind of oversight otherwise these tragedies will continue to happen and they will continue to be swept under the carpet as they have been for years and that has got to stop. What's the saying? Foxes watching the hen house? In Charlotte County the Sheriff is an elected official. Therefore, he is a politician. So worse than foxes, you have politicians watching the hen house. Ugh!
I cannot tell you how distraught I am.
The good news, sweetie, is we have someone (a kind angel from England) working on your Wiki page. He is cleaning and polishing it. He has not gotten to the crime part yet or the trial but he has cleaned up your bio and is working on sources. The sources are necessary and it will finally be up to Wiki (or better "encyclopedia") standards!
sigh
That is so nice. So many people have helped us on this journey. It is heartwarming.
I miss you, sweetheart. And we are TRYING to do all we can.
I took the kids to school today and gave them two pebbles with angels on them. They were thrilled! Noah wants to put his with the other angels beside your grave near all the flowers. He was ecstatic and showed his teacher as soon as he walked in the door at school.
Love you, pumpkin.
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