Showing posts with label Dave Dignam. Show all posts
Showing posts with label Dave Dignam. Show all posts
Sunday, May 16, 2010
yes, I was right
the media has been kind. This was printed in today's Sun. Also read an article by Nathan's former little league coach Eric Ernst printed in the Herald Tribune this past week:
05/16/10
Lee's legacy now assured in E-911 bill
OUR POSITION: A deep bow to the people from our communities who worked to pass an E-911 bill that will make everyone safer in the future.
It took two sessions for the Florida Legislature to muster enough political will to pass a no-brainer of a bill improving the state's emergency 911 call operations, but that sorry fact was low on the list of concerns this week at a press conference acknowledging those whose hard work finally resulted in the bill's passage.
The bill came about primarily through the efforts of the family of Denise Amber Lee, whose 2008 murder in North Port after a botched 911 call provided the strongest possible example of the need for improvements in state emergency response standards. As noted in a report conducted by the Gulf Coast Community Foundation of Venice, emergency call centers in the state may handle as many as 15 million 911 calls in a year, but a mistake in one or two highlighted the enormous, tragic consequences that come when the system fails.
The Lee case is exactly why the public needed to be assured that call centers were being operating with a high level of professionalism. Clearly, there was room for improvement.
Denise Lee's husband, Nathan Lee, took the lead role in the drive for higher standards in Florida, and has continued his outreach throughout the nation. Other family members have joined in. Many in the community have worked for reform through the Denise Amber Lee Foundation.
The result here has been a bill that will require all 911 call-takers and dispatchers in Florida to take a set level of training and pass a certification test in order to do their jobs. It also calls for training updates and renewal every two years. The full law will not take effect until 2012, giving all police agencies time to come into compliance.
As Nathan Lee said during during a press conference at the Gulf Coast Community Foundation of Venice, the bill is far from perfect, but it is an important step. It does focus attention and begin to plug a critical hole in the public safety system. For the future, Nathan Lee and the Lee Foundation will aim at moving official oversight of dispatch training into the Department of Law Enforcement. They also will work at developing one statewide curriculum for training.
Both are extremely worthy goals.
For now, however, congratulations are extended to the Lee family and the Lee Foundation. The Gulf Coast Community Foundation also helped drive the process. And our local legislators deserve a nod for their efforts to push the bill through, despite opposition from legislators who thought additional costs outweighed public safety considerations.
Rep. Paige Kreegel, R-Punta Gorda, took up the bill last year. But Rep. Ken Roberson, R-Port Charlotte, and Sen. Nancy Detert, R-Venice, managed to complete the job this session. A no-brainer from our perspective, but, amazingly, it took some heavy lifting, as well as a bit of compromise, to get it done.
A long time coming, yes. And a proper legacy for Denise Amber Lee. The improved training that will come as a result of this law just may help ensure another family and other communities will not see a repeat of this type of tragedy in the future.
http://sunnewspapers.net/articles/edStory.aspx?articleID=457156
Widower took his pain and made a difference
By Eric Ernst
Published: Thursday, May 13, 2010 at 1:00 a.m. Last Modified: Wednesday, May 12, 2010 at 9:18 p.m.
In most ways, Nathan Lee is an ordinary person. He's a salesman at Best Buy in Sarasota. He represents no special interest group. But this year he accomplished something unusual; he got a bill passed through the state Legislature.
The bill, awaiting the governor's signature, will elevate the first link of emergency response by requiring 911 operators at all of the state's 258 emergency call centers to undergo standardized training to earn certification.
It comes too late to help the woman who served as its catalyst. Lee's wife, Denise, was kidnapped, raped and killed in January 2008 in North Port. She might have been saved if a witness' call to 911 had been handled properly.
As Lee and others analyzed what went wrong, they realized the 911 system had deep flaws, starting with operator training.
Those shortcomings became Lee's cause. He set out to save others by pushing for mandatory, uniform 911 training statewide.
The heroic way he chose to deal with the pain speaks to his character and should be a point of pride for the two young boys he is raising on his own, state Sen. Nancy Detert, R-Venice, said Wednesday. Detert joined the cause, with state Rep. Ken Roberson, R-Port Charlotte, to push companion bills through the Legislature.
It took three legislative sessions and a lot of behind-the-scenes backing.
Englewood businessman David Dignam advised Lee, helped him set up the Denise Amber Lee Foundation and used his Republican Party contacts to open doors.
Lee and his parents, Mark and Peggy, started traveling to Tallahassee to testify or visit with lawmakers.
The Herald-Tribune published a series that exposed breakdowns in 911 responses statewide. The Gulf Coast Community Foundation of Venice commissioned a $43,000 study of 911 responses that found a system fundamentally failing the public in key respects.
The articles and study became exhibits in legislative committee testimony.
People helped in other, unexpected ways, too. Bill Stiver, who runs an automotive shop in Englewood and is a pilot, flew local contingents to Tallahassee.
North Port City Commissioner David Garofalo and his peers sent 411 letters to other cities, encouraging them to support 911 reform.
Garofalo also pushed legislators. One day he left home at 3 a.m. to attend a 10-minute meeting in the state capital, then returned home for a meeting. "That's a day I drank a lot of coffee," he says.
Supporters organized phone banks to call lawmakers and anyone who could influence the process to keep the legislation on track.
Lee had a compelling story to illustrate a legitimate public safety shortcoming. The story also resonates nationally. Lee has traveled coast to coast -- sometimes at his own expense -- addressing many of the same problems exhibited in Florida.
On Wednesday, as the bill's backers gathered at a news conference in Venice, it was evident Lee has not found closure.
Maybe he never will. There are still others to save.
Eric Ernst's column regularly runs Wednesdays, Fridays and Sundays. Contact him at eric.ernst@heraldtribune.com or (941) 486-3073.
http://www.heraldtribune.com/article/20100513/COLUMNIST/5131072/2273/NEWS?p=1&tc=pg
05/16/10
Lee's legacy now assured in E-911 bill
OUR POSITION: A deep bow to the people from our communities who worked to pass an E-911 bill that will make everyone safer in the future.
It took two sessions for the Florida Legislature to muster enough political will to pass a no-brainer of a bill improving the state's emergency 911 call operations, but that sorry fact was low on the list of concerns this week at a press conference acknowledging those whose hard work finally resulted in the bill's passage.
The bill came about primarily through the efforts of the family of Denise Amber Lee, whose 2008 murder in North Port after a botched 911 call provided the strongest possible example of the need for improvements in state emergency response standards. As noted in a report conducted by the Gulf Coast Community Foundation of Venice, emergency call centers in the state may handle as many as 15 million 911 calls in a year, but a mistake in one or two highlighted the enormous, tragic consequences that come when the system fails.
The Lee case is exactly why the public needed to be assured that call centers were being operating with a high level of professionalism. Clearly, there was room for improvement.
Denise Lee's husband, Nathan Lee, took the lead role in the drive for higher standards in Florida, and has continued his outreach throughout the nation. Other family members have joined in. Many in the community have worked for reform through the Denise Amber Lee Foundation.
The result here has been a bill that will require all 911 call-takers and dispatchers in Florida to take a set level of training and pass a certification test in order to do their jobs. It also calls for training updates and renewal every two years. The full law will not take effect until 2012, giving all police agencies time to come into compliance.
As Nathan Lee said during during a press conference at the Gulf Coast Community Foundation of Venice, the bill is far from perfect, but it is an important step. It does focus attention and begin to plug a critical hole in the public safety system. For the future, Nathan Lee and the Lee Foundation will aim at moving official oversight of dispatch training into the Department of Law Enforcement. They also will work at developing one statewide curriculum for training.
Both are extremely worthy goals.
For now, however, congratulations are extended to the Lee family and the Lee Foundation. The Gulf Coast Community Foundation also helped drive the process. And our local legislators deserve a nod for their efforts to push the bill through, despite opposition from legislators who thought additional costs outweighed public safety considerations.
Rep. Paige Kreegel, R-Punta Gorda, took up the bill last year. But Rep. Ken Roberson, R-Port Charlotte, and Sen. Nancy Detert, R-Venice, managed to complete the job this session. A no-brainer from our perspective, but, amazingly, it took some heavy lifting, as well as a bit of compromise, to get it done.
A long time coming, yes. And a proper legacy for Denise Amber Lee. The improved training that will come as a result of this law just may help ensure another family and other communities will not see a repeat of this type of tragedy in the future.
http://sunnewspapers.net/articles/edStory.aspx?articleID=457156
Widower took his pain and made a difference
By Eric Ernst
Published: Thursday, May 13, 2010 at 1:00 a.m. Last Modified: Wednesday, May 12, 2010 at 9:18 p.m.
In most ways, Nathan Lee is an ordinary person. He's a salesman at Best Buy in Sarasota. He represents no special interest group. But this year he accomplished something unusual; he got a bill passed through the state Legislature.
The bill, awaiting the governor's signature, will elevate the first link of emergency response by requiring 911 operators at all of the state's 258 emergency call centers to undergo standardized training to earn certification.
It comes too late to help the woman who served as its catalyst. Lee's wife, Denise, was kidnapped, raped and killed in January 2008 in North Port. She might have been saved if a witness' call to 911 had been handled properly.
As Lee and others analyzed what went wrong, they realized the 911 system had deep flaws, starting with operator training.
Those shortcomings became Lee's cause. He set out to save others by pushing for mandatory, uniform 911 training statewide.
The heroic way he chose to deal with the pain speaks to his character and should be a point of pride for the two young boys he is raising on his own, state Sen. Nancy Detert, R-Venice, said Wednesday. Detert joined the cause, with state Rep. Ken Roberson, R-Port Charlotte, to push companion bills through the Legislature.
It took three legislative sessions and a lot of behind-the-scenes backing.
Englewood businessman David Dignam advised Lee, helped him set up the Denise Amber Lee Foundation and used his Republican Party contacts to open doors.
Lee and his parents, Mark and Peggy, started traveling to Tallahassee to testify or visit with lawmakers.
The Herald-Tribune published a series that exposed breakdowns in 911 responses statewide. The Gulf Coast Community Foundation of Venice commissioned a $43,000 study of 911 responses that found a system fundamentally failing the public in key respects.
The articles and study became exhibits in legislative committee testimony.
People helped in other, unexpected ways, too. Bill Stiver, who runs an automotive shop in Englewood and is a pilot, flew local contingents to Tallahassee.
North Port City Commissioner David Garofalo and his peers sent 411 letters to other cities, encouraging them to support 911 reform.
Garofalo also pushed legislators. One day he left home at 3 a.m. to attend a 10-minute meeting in the state capital, then returned home for a meeting. "That's a day I drank a lot of coffee," he says.
Supporters organized phone banks to call lawmakers and anyone who could influence the process to keep the legislation on track.
Lee had a compelling story to illustrate a legitimate public safety shortcoming. The story also resonates nationally. Lee has traveled coast to coast -- sometimes at his own expense -- addressing many of the same problems exhibited in Florida.
On Wednesday, as the bill's backers gathered at a news conference in Venice, it was evident Lee has not found closure.
Maybe he never will. There are still others to save.
Eric Ernst's column regularly runs Wednesdays, Fridays and Sundays. Contact him at eric.ernst@heraldtribune.com or (941) 486-3073.
http://www.heraldtribune.com/article/20100513/COLUMNIST/5131072/2273/NEWS?p=1&tc=pg
Friday, October 2, 2009
Thank you
It's been a while since I've blogged. I'm not sorry for that. My thoughts have been going every which way and much of them would not make much sense to most people. We wrote a letter to the local editors with a thank you but I need to write more. I wrote that letter out of a sense of duty laced with heartfelt gratitude but much was left unsaid.
You would think things would get easier now that the trial is over. Having the trial over is a major relief. We were very blessed and still are in so many ways.
- The judge was so thorough. He crossed every t and dotted every i. He was determined that there should be no mistrial.
- The prosecuting team was in a word awesome. I could listen to Lon Arend speak all day. His professionalism was exceptional. He never lost his cool and slowly and methodically presented the state's case against Michael King. His sensitivity was incredible. He had to present the horrific facts all the while knowing our family was sitting there and reliving the pain.
- The defense team did their utmost and everything they could to save Michael King. And even though they irritated the hell out of me and listening to them was like nails running down a chalkboard, I was grateful they did all they could. Why? Because there will be less likelihood that this case gets overturned. It was that solid.
- The jury, like the judge did all they could to cross every t and dot every i. They sat there in stoic silence listening and paying the closest attention to every that was said. They listened to Denise's tragedy with such strength. I commend them and thank them for performing their civic duty with such dignity.
- Police Chief Lewis who sat their every day with the lead detective. Job well done. They too were as sensitive as possible. I was so moved.
- And, of course, our family and friends. Oh crap. I'm tearring up thinking about them. My sister, Chris, who came in from Indiana... our friend, Kevin Willett from the 9-1-1 industry from California... Nancy and Kathy who were there everyday... Connie and Sherry from different chapters of Parents of Murdered Children. Dave Dignam who drove Nate back and forth everyday and kept Nate's nerves calm. Nathan could not ask for a better mentor and friend. Sean, Nate's best friend who came all the way from Minnesota. Mark's brother, Steve, who kept the home fires burning for us when we got home. Joan and Jackie who I know I would have been friends with even if this tragedy never happened. Tammy and Jeanine who are always there for us.
- The King family, especially the brother who is raising King's son. I know this sounds odd but they treated our family with dignity and respect. I'm so saddened and heartbroken for them. They kept their distance and tried their best not to make us uncomfortable.
- The press also treated our family with sensitivity, respect and dignity. The North Port Sun and the Sarasota Herald Tribune reporters were especially sensitive, yet, were able to retain their objectivity.
- The hundreds of people we've never met who wrote letters and sent cards from not just across the country but from around the world. I could read and feel their pain. They were truly that touched by Denise's story. Total strangers....... It's humbling.
- And, last but not least, Denise. Denise. Denise. Denise. The prosecution's best witness. Her bravery and courage. Her beauty and goodness shining through that horrific 9-1-1 call. Her presence everywhere. Oh, sweetie, you humbled that entire room all except for that one creep who showed no remorse. But, you did it, baby. He'll never hurt anyone else ever again.
I'm sure there's many people I'm forgetting. I did not mention Rick and Sue's friends and family. I'll leave that for them but I thank them, too.
As I said, it's all very humbling to be touched by so many people.
Thank you.
Saturday, February 28, 2009
Nathan Lee welcomed with open arms at California convention
I can't describe how moving it is to be working towards improving our 911 system and helping to save lives. I've never been involved with emergency services. I've volunteered for different things in the past. I've been involved with the community. But this is so different. Maybe it's because we're doing it for Denise.
In today's Sun Herald
Published on: Saturday, February 28, 2009
Nathan Lee welcomed with open arms at California convention
NORTH PORT -- Earlier this week, Nathan Lee, his father Mark, North Port businessman Dave Dignam, and City Commissioner David Garofalo -- all members of the Denise Amber Lee Foundation -- flew to California to attend the annual California National Emergency Number Association conference, where Nathan was the keynote speaker.
Although Nathan has spent a lot of time speaking to the media and other groups since his wife Denise's murder, he admitted to being "a little nervous" about speaking about the foundation's efforts to improve the 911 system in front of more than 600 people, but said, "It went really well."
"Before I even started speaking, and after I gave a 10-minute video presentation with the headlines and stories, I basically got a five-minute standing ovation," he said, adding his 45-minute speech was very emotional. "And I got another huge ovation afterward. Everyone is extremely happy that we're trying to change the industry."
The story of 21-year-old Denise's kidnapping and murder made national headlines last year. Jane Kowalski, of Tampa, called Charlotte County dispatchers on the night Denise was kidnapped in January 2008. She spent nine minutes on the phone with the 911 operator, describing what she was seeing -- someone banging on the window and screaming -- in the car behind her, reportedly driven by suspect Michael King, 37. But police searching for Denise never received the information, because the Charlotte County Sheriff's Office did not relay it.
Denise's body was found two days later off Toledo Blade Boulevard, and King was charged with kidnapping, rape and capital murder. His trial is scheduled for August.
Nathan said he met "everyone" at the conference.
"They just can't believe that I'm doing this, and expect I should be mad at the industry, because most people would be bashing it," he said. "I just told them that doesn't accomplish anything, and Denise would not want me to do that. I've been given the opportunity to change things -- how can I not try?"
By the end of the conference, Nathan said just about everyone was wearing a Remember Denise Amber Lee bracelet or pin.
"The people at the conference ... basically the dispatch community of California, everybody basically donated $5,000 to the foundation. They started to raise the money when they found out that we were nonprofit," he said. "The most unbelievable thing to me is seeing that Denise has been able to make a difference already."
Garofalo, a fire captain in Pasco County, called the trip "absolutely moving."
"For them to embrace the cause as much as they did ... Their standards are probably the highest in the country," he said, "but they look at it as they can always do better. I think there's probably a lot of that in Florida. We've been exposed for the bad, but there's a lot of good people in Florida, and I think we're all going to move forward with this."
Nathan also has been invited to speak at several other venues, including the California State Assembly.
"I believe I'll be attending the national (NENA) conference in Fort Worth, Texas, and 911 Goes to Washington, D.C., in March for a two- to three-day event to talk to legislators. I've been invited ... I'm not sure if I can go, but I want to," he said, calling the invitations a great honor. "It's amazing. Other than marrying Denise and seeing my two children born, this is probably the fourth best thing that's ever happened to me."
For more information about the Denise Amber Lee Foundation, visit deniseamberlee.org.
E-mail: annek@sun-herald.com
By ANNE KLOCKENKEMPER
My favorite quote in the article from Nathan "It's amazing. Other than marrying Denise and seeing my two children born, this is probably the fourth best thing that's ever happened to me."
In today's Sun Herald
Published on: Saturday, February 28, 2009
Nathan Lee welcomed with open arms at California convention
NORTH PORT -- Earlier this week, Nathan Lee, his father Mark, North Port businessman Dave Dignam, and City Commissioner David Garofalo -- all members of the Denise Amber Lee Foundation -- flew to California to attend the annual California National Emergency Number Association conference, where Nathan was the keynote speaker.
Although Nathan has spent a lot of time speaking to the media and other groups since his wife Denise's murder, he admitted to being "a little nervous" about speaking about the foundation's efforts to improve the 911 system in front of more than 600 people, but said, "It went really well."
"Before I even started speaking, and after I gave a 10-minute video presentation with the headlines and stories, I basically got a five-minute standing ovation," he said, adding his 45-minute speech was very emotional. "And I got another huge ovation afterward. Everyone is extremely happy that we're trying to change the industry."
The story of 21-year-old Denise's kidnapping and murder made national headlines last year. Jane Kowalski, of Tampa, called Charlotte County dispatchers on the night Denise was kidnapped in January 2008. She spent nine minutes on the phone with the 911 operator, describing what she was seeing -- someone banging on the window and screaming -- in the car behind her, reportedly driven by suspect Michael King, 37. But police searching for Denise never received the information, because the Charlotte County Sheriff's Office did not relay it.
Denise's body was found two days later off Toledo Blade Boulevard, and King was charged with kidnapping, rape and capital murder. His trial is scheduled for August.
Nathan said he met "everyone" at the conference.
"They just can't believe that I'm doing this, and expect I should be mad at the industry, because most people would be bashing it," he said. "I just told them that doesn't accomplish anything, and Denise would not want me to do that. I've been given the opportunity to change things -- how can I not try?"
By the end of the conference, Nathan said just about everyone was wearing a Remember Denise Amber Lee bracelet or pin.
"The people at the conference ... basically the dispatch community of California, everybody basically donated $5,000 to the foundation. They started to raise the money when they found out that we were nonprofit," he said. "The most unbelievable thing to me is seeing that Denise has been able to make a difference already."
Garofalo, a fire captain in Pasco County, called the trip "absolutely moving."
"For them to embrace the cause as much as they did ... Their standards are probably the highest in the country," he said, "but they look at it as they can always do better. I think there's probably a lot of that in Florida. We've been exposed for the bad, but there's a lot of good people in Florida, and I think we're all going to move forward with this."
Nathan also has been invited to speak at several other venues, including the California State Assembly.
"I believe I'll be attending the national (NENA) conference in Fort Worth, Texas, and 911 Goes to Washington, D.C., in March for a two- to three-day event to talk to legislators. I've been invited ... I'm not sure if I can go, but I want to," he said, calling the invitations a great honor. "It's amazing. Other than marrying Denise and seeing my two children born, this is probably the fourth best thing that's ever happened to me."
For more information about the Denise Amber Lee Foundation, visit deniseamberlee.org.
E-mail: annek@sun-herald.com
By ANNE KLOCKENKEMPER
My favorite quote in the article from Nathan "It's amazing. Other than marrying Denise and seeing my two children born, this is probably the fourth best thing that's ever happened to me."
Friday, February 27, 2009
Nathan Lee CalNENA press release
FOUNDING PRESIDENT NATHAN LEE DELIVERS KEY NOTE ADDRESS TO CALIFORNIAS ANNUAL 9-1-1 CONFERENCE
San Diego- After a 5 minute standing ovation from the nation's largest chapter of The National Emergency Number Association (NENA), Nathan Lee came through on his promise to not let his wife's death be in vain by delivering a 45 minute speech that left not a dry eye at the San Diego Conference.
"It was an honor to speak in front of a group of such dedicated public servants who perform one of the most noblest professions in saving lives" Lee said.
The 4 day conference attracted experts worldwide in the 911 EmergencyCommunication Industry.
Mr Lee was invited to speak to the California's State Assembly to raise awareness on the importance of 911 training, funding and uniformed standards.
"The fact that Denise's story is able to make a positive impact on such a large scale and so very far away is inspiring to many in the profession and we are beginning to see her death was not in vain" Lee continued.
Geoff Weiss who is the Training Supervisor for the Communications Division of the San Diego County Sheriff's Department was the one behind the scenes and responsible for getting Nathan Lee to California, he had reached out toNathan early on in his ordeal and said that he had hoped he could help in any way that he could, "I am proud of the way California regulates dispatch and even more proud of how the members of the Denise Amber Lee Foundation were not only here for a key note speech but embedded themselves in every aspect of this 4 day conference, they really showed that they have a passion for fixing 911, I was incredibly impressed by the way they were so involved" Weiss stated.
Nathan was accompanied by other Directors from the Foundation including his father Mark Lee, Businessman Dave Dignam and North Port City Commissioner David Garofalo.
The group was able to make many contacts and are very certain that this is "Now" a national issue and will be traveling to Washington, Texas and Nevada for future national events in which the foundation was invited to participate.
I'm so proud and grateful to all who had something to do with sending Nathan and Mark to San Diego. It was so very healthy and good for them both. Emotionally, I know, they both needed it.
Dave Dignam and David Garofalo deserve our unwavering and undying gratitude. They took time away from their jobs and more especially, away from their families to be there to support Nathan. Their presence made all the difference. Yes, Mark wrote a fantastic speech that touched all the necessary points and, yes, Nathan delivered it with truly heartfelt compassion. But both the Daves networking abilities and their support made all the difference in making the entire 4-day trip a success and not just the speech. God bless you and thank you for that.
For the first time in over a year, I feel hope. I see light. I see that Denise has not died in vain. This journey is a journey of hope for so many, many peoples. And we WILL and CAN succeed in making a difference.
Angels in blue take heart! These men did a fantastic job! The hard work is paying off.
And to all the dedicated, compassionate and diligent dispatchers and call takers across the country and around the world, thank you for doing the jobs you do. And for most of you, thank you, for recognizing we are only wanting to help.
God bless California for inviting us. I can't tell you what it's meant to my family in our grieving process. Denise would be so honored and so proud.
Labels:
9-1-1 reform,
911 reform,
911 standards,
CalNENA,
Dave Dignam,
David Garafolo,
Nathan Lee
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