Saturday, November 21, 2009
quote from Vern Buchanan
"The abduction and murder of Denise Amber Lee of North Port was a horrific crime," said Congressman Vern Buchanan (FL-13). "The fact that her death could have been prevented makes it all the more tragic.
"Most of Florida's 911 calls are handled correctly, but any mistake can mean the difference between life and death," added Buchanan. "Standardized training and testing for 911 operators and dispatchers is a worthy concept that could help save lives in the future."
There have been several articles this week in the paper and i have not had the time to post them all.
from today's Sun papers. I'm so grateful that Rick spoke up.
Charlotte Sheriff Speaks Out
CHARLOTTE COUNTY -- One week after learning Denise Amber Lee was found dead in the woods, then-Charlotte County Chief Deputy Bill Cameron says he went on TV and apologized to Denise's father, Rick Goff, and her widower, Nathan Lee.
Cameron, who was not the sheriff at the time when Denise was murdered on Jan. 17, 2008, was second in command to then-sheriff John Davenport.
Since becoming sheriff in 2008, Cameron says it's simply "not true" that the Charlotte County Sheriff's top brass has not told the families "countless times" they regret the loss of Denise and admitted mistakes were made leading up to her death.
"We have been painted as heartless monsters by Nathan Lee," Cameron said following the kidnapping, rape and murder of Denise, a 21-year-old North Port mother of two young boys. Her father, Goff, is a 25-year veteran with the Sheriff's Office.
Cameron was with Davenport at a Jan. 24, 2008, press conference that was called because the CCSO said the media kept reporting incorrect details of Denise's murder.
Davenport told the media several reported facts regarding a 911 call from eyewitness Jane Kowalski of Tampa weren't true.
On the night of Denise's death, Kowalski called 911 after seeing a dark Camaro with someone she described as a child in the back seat banging on the window and screaming.
She gave the CCSO call taker details of every cross street the suspicious vehicle passed. She also described the driver -- later identified as Michael King -- and the left turn he took onto Toledo Blade Boulevard back toward North Port. Denise's body was found buried off Toledo Blade two days later.
Following an Internal Affairs investigation, CCSO telecommunications staff members were disciplined for not dispatching the 911 call to North Port police officers already on a massive citywide manhunt for Denise and the Camaro.
Believing CCSO telecommunications didn't follow protocol, Nathan notified the CCSO he intended to sue for negligence and wrongful death on behalf of himself, Denise's estate, her two young sons and Denise's parents, Rick and Susan Goff.
In October, his attorney filed the lawsuit at the Charlotte County Justice Center in Punta Gorda.
Nathan has held several news conferences since Denise's death. After filing the lawsuit, he said he "never" received an apology for the critical information not reaching deputies on the night of his wife's murder.
Cameron said he couldn't speak for Davenport, but said he did apologize to the family and gave Rick and Nathan $100,000 collected by Sheriff's Office employees last year.
"After the press conference we held (on Jan. 24, 2008), we heard Rick Goff was upset because we did not apologize," Cameron said. "That wasn't the reason for the press conference, but I understood Rick was upset. After the press conference ended, I found a reporter from SNN and publicly on television, I said the Sheriff's Office was very sorry for what had happened."
Goff said he saw Cameron on SNN but didn't consider his remarks "real" because he was told the four people from the CCSO who wrote the speech didn't think to include an apology during the press conference.
"I was told by the (then) sheriff that sheriffs don't make a habit of apologizing," Goff said Friday.
Since Jan. 24, 2008, "I've apologized many times," Cameron said. "It was an emotional time for the Sheriff's Office. This is our family. Nate Lee is not our family, but Rick Goff is. This agency was devastated. We love Rick Goff."
Cameron said Nathan has "kicked us in the teeth."
"(Nathan) hired a public relations firm and is trying to win a lawsuit," he said. "Some of what has been done has been calculated by the firm."
Cameron said this week that Davenport apologized to the family in a "Dateline NBC" interview that aired in June 2008.
Davenport was shown twice during the hour-long special, but transcripts indicate he did not apologize to the family. He was asked if the botched 911 call was a missed opportunity, and he answered "certainly it was."
But Davenport said in the interview the handling of the call may not have changed the outcome that night. He said the assumption that Charlotte County "screwed up" and could've saved Denise's life is wrong.
If his department could be accused of anything, the sheriff told "Dateline," it would be trying too hard that night.
"Because it was one of our own (Rick Goff), and we knew it, and all the resources were being sent, it was chaos. It was stressful. I mean, in the course of trying to do too much, frankly, I think they missed the call," he said.
Davenport also told "Dateline" there was "no punishment" he could ever give the operators that they're not already facing themselves and living with every day.
"They feel terrible about this. Terrible," Davenport said to "Dateline." "I have total confidence in people that have been involved in this. I truly do. And they've been under pressure many times before. But they didn't make the mistake. This time they did. We all have."
Nathan said despite Davenport admitting mistakes were made, the CCSO continues to create obstacles for him, even before he filed the lawsuit.
He said the CCSO gave him a heavily redacted Internal Affairs report from the telecommunications employees suspensions. Nathan said he needed the report before filing the lawsuit. He also found out "Dateline" had obtained a "clean," unredacted copy of the document.
After taking the CCSO to court over the issue, the CCSO attorney told him to file a lawsuit to receive a clean copy. A judge agreed.
Cameron said he was "unaware" that "Dateline" ever requested a copy of the investigative report.
"Legally, we have to redact protected information about the case," Cameron said. "(Kowalski's) information has to be protected. At the time of Nathan's request, King was still being tried in court. It was an ongoing investigation. Rick works here. He could come in and see the report whenever he wants."
Nathan claims Kowalski wanted people to know who she is because she has gone on "Dateline" and other national TV shows to tell her story. She also testified in court during King's trial.
"That doesn't matter," Cameron said. "The law says we have to redact that part of the report. We told Nathan's attorneys that if they had any questions about the redacted information, that we would answer them."
Next, Nathan said the CCSO filed a motion last week to have the wrongful death lawsuit thrown out of court. Court records show the CCSO believes the agency didn't have to protect Denise any differently than any other citizen. However, on the day of the murder, the North Port Police Department issued a "be on the look out" for Denise two hours before Kowalski's call came into the CCSO dispatch center.
"I don't want to get into a fighting match with the sheriff," Nathan said. "It's tough for Rick because he works for the Sheriff's Office and he's part of my family. He loves his grandsons and his daughter so much.
"I expected the CCSO would try to block the lawsuit because they don't want to pay for their grievous incompetence," he added. "I just think the taxpayers need to know that their money is going to fight our family. The CCSO's actions speak louder than their words."
Cameron said he couldn't discuss the lawsuit, but the Sheriff's Office is supportive of Goff.
"Rick and I stay in touch all of the time," he said. "After this happened, I was with Rick and Nate the whole weekend. I kept them up to date with everything we knew."
During King's two-week murder trial in September, Cameron showed up for 25 minutes one day to support Goff. That's the last time Goff said he saw or spoke to Cameron.
Cameron maintains his agency "worked hard" to help with the details and police work needed to bring King to justice. A judge will sentence King to either death or life in prison in December.
"We worked closely with the North Port Police Department and other agencies to bring the case to a successful close," Cameron said. "You won't hear about that because our agency has been painted like the bad guy."
The Sheriff's Office recently lent support for proposed legislation by state Rep. Ken Roberson, R-Port Charlotte, for a 911 mandatory training bill he is confident will pass next year.
Cameron said he has been working with Roberson for "a long time" in drafting the proposed legislation.
According to CCSO spokesman Bob Carpenter, "the sheriff has been in Tallahassee a few times before, giving input on this legislation."
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
North Port Community News Editor
Saturday, May 2, 2009
The Charlotte County Sheriff's Office Administration Steps Up Again
Friday over a week ago, I sent an email to several neighboring counties sheriff's and police departments asking them to distribute a flyer about our cookbook.
Here is a copy of the email I sent to Bob Carpenter at the Charlotte County Sheriff's Office:
Hello, Mr. Carpenter,
I was wondering if your office could distribute the attached flyer to your
department and staff. Many people from the CCSO helped in the search for
Denise. So many who worked so hard to bring her home that terrible
night...... they will always have our heartfelt gratitude.
It is our belief they may be interested in ordering a copy of the cookbook
or they may want to submit recipes.
Thank you,
Peggy Lee
The Denise Amber Lee Foundation
Below is what the flyer looked like:
The Denise Amber Lee Foundation Cookbook
• Reserve your copy today!
• Only Limited quantities will be available
• $15 each
Make checks payable to: The Denise Amber Lee Foundation
Note “cookbook” on check and mail to:
The Denise Amber Lee Foundation
Attn: Peggy
P. O. Box 639
Englewood, FL 34295-0639
Include $3.95 (add .99 per extra book) for shipping and handling
• Remember quantities will be limited. We’re hoping to get enough advance orders to keep the price at $15 when they come out in October. Otherwise the price will go up to $18-$20.
• I’m really concerned we’re not going to be able to order enough books so, please, if you want one, reserve it today by mailing your check. They will be sold on a first come, first serve basis.
• We’re still accepting recipes until April 30th. We intend to extend this to May 15th for the 9-1-1 industry people we meet in Vegas. Email your recipes to cookbook@DeniseAmberLee.org
• I’ll be selling the cookbook out at the conference we’re going to. I plan on getting many more recipes out there. So, if you send recipes, send at least 4 or 5 so we can pick at least 1 or 2 of yours.
• Locals can save shipping by picking up the cookbook in Englewood or Port Charlotte
Now....... you tell me. What's wrong with that? Did we do something wrong in trying to include the CCSO? Was it tacky? Was it ballsy? Or was it simply the right thing to do in extending an olive branch?
I don't know.
Sadly, we heard through the grapevine (Mr Carpenter never answered my email) the CCSO is working on their own cookbook where they are going to collect money for their own charities.
Even though our non-profit is out there fighting everyday for improved 9-1-1 cellular technology and mandatory standards and certification for call takers and dispatchers they wouldn't distribute the flyer. Both things we are fighting for would would have definitely helped prevent Denise's and many other's deaths.
IMO, it sux that the CCSO is discouraging their men and women from contributing to our cookbook. Afterall, many of these men and women helped search for Denise during those awful days. And many are Rick's friends who watched Denise grow up.......
Sheriff Bill Cameron seems to be following Retired Sheriff John Davenport's lead.
Monday, March 2, 2009
Not much news tonight
I'm just so overwhelmed by it I can't post on it all.
It's all good and it all has to do with 9-1-1. Why I feel depressed and frustrated, I don't know.
Maybe it's because with all the excitement about all the possible improvements etc.... I feel.... still lost without Denise.
I still can't stop missing her.
Maybe I feel guilty for the relief I feel that so much is finally happening. It's certainly not happiness I feel. It's more a relief and a certain satisfaction that some of what we've been doing is paying off.
We're moving on without her. We're fighting to expose the problems in certain 9-1-1 centers, and we're fighting to fix those problems. We're trying to reach out to others and their frustrations with the system. We're doing all we can. And it's a lot. It's emotional.
Sadly, it's so much sometimes I think it really takes it's toll on us.
It's a bittersweet feeling. Sweet and sour.
Sweet because, thank goodness, change we now know is coming. And sour because.......... well........... we know why it's sour.
Thank goodness, at least for me, for the babies. They bring the happiness. I find very little in much else.
Michael King, the alleged murderer has so much to answer for. He has no clue as to the grief he's caused this family. He has no clue what he has stolen from us.
John Davenport and Bill Cameron along with others who were on duty that night in the CCSO 9-1-1 center have no clue as to what grief they have caused us. They have no clue. NO CLUE.
Michael King is a low life and though I may not understand I accept that he's enough of a psychopath to be oblivious. But as to the others (John Davenport and Bill Cameron), and those who participated willingly in that convoluted I/A report put out by the sheriff's office? You'd expect better from them. They have no clue as to the additional pain and suffering they've caused our family.
deep breath
Nathan made a statement this morning about how he was naive before Denise was murdered. Heck, I think we were all a bit naive. Even those of us in our fifties. Heck, even maybe Denise's dad who is a veteran police officerand has probably seen just about all you can see.
In someway a major part of all of us died that day.
I want so bad to feel good about what's happening. There is so much that's going to come of this as far as 9-1-1. I hope so much that lives will be saved and the improvements will help minimize these tragedies caused by 9-1-1 mishaps. Michael King killed Denise. We know that. But as you all know the 9-1-1 center clearly screwed up.
The improvements I speak of? They are nothing we've started. They've been in the works. It's apparently a continual process. With technology changing as rapidly as it does, 9-1-1 has a major responsibility to keep up. It's not easy. So, the fight has been out there and it's been on going.
The good news! We have so much support. And now that the guys have come back from CalNENA we have even more support and it's by the hundreds. They were so moved by Denise's story. And now Nathan is in even more demand to speak at other venues.
Denise's tragedy just may be a catalyst to help things move at a faster pace. I hope so. I wouldn't want to wish this on anyone.
I just hate that she had to die for all this to happen. I hate to be so blunt. But... I just wish she didn't have to die.
Sorry to ramble. I'm tired tonight between moving, babies and this. I'm just tired.
Much love and peace.
Thursday, February 26, 2009
A year in the papers
But it's been nice having the house to myself and getting so much done without interruptions. I've packed up both guest bedrooms, so they're pretty much done along with the dining room, my music books and I've gone through tons of old pictures. I threw many out. I mean, how many photographs of sunsets do we need? And mountains? Gee, we have tons of mountain photos. So, I threw a lot away. I'll probably regret it but I'm tired of going through them every time we move. I kept all the people pictures and IMO they are what's important. At least for me that is. I also came across a couple more pictures of Denise. That's ALWAYS a nice surprise. Gosh, I miss her.
Okay, back off of that topic or I'll start crying.
The other task at hand, as I posted a couple days ago, was going through all the newspapers and clipping the articles. That stirred up many many emotions and I guess it was best for the guys not to be here for that. Actually, I'm surprised at how well I've gotten through it.
The odd thing is the articles started on January 18, 2008. I've been clipping every night. I was hoping to finish tonight and decided if I wasn't done by 9PM I'd stop anyway. I don't want to get burned out and want to be somewhat human when Mark does get home however late that will be.
I've been placing each article in it's own plastic sleeve along with notes. At pretty much exactly 9PM I ran out of plastic sleeves. And! I had just enough sleeves to end on January 18, 2009. So, it's exactly one year of newspaper articles in the binder. I thought that was pretty cool.
Some of the emotions I experienced going through the articles:
Sadness I guess being the prominent one. Simply sadness. After a year the numbness has worn off and I've come to terms with the fact that she's not coming back and that life will go on and actually needs to go on. We'll survive without her. It's just terribly sad. I think depression is different than sadness. Depression is almost like a place and is a sort of funk people like myself get into and have a hard time crawling out of. Sadness is not a place it's a reality.
Anger probably came in second. Seeing that man's face taking up the same ink and print as Denise and on the same page. It's particularly hurtful when the papers print the pictures side by side. So, there you see sweet, innocent Denise right next to that awful picture of Michael King. One thing I do like about the papers is they always print that same picture of Michael King and it's just the worst picture imaginable of a person. I'm glad they use that picture of him. Some of the pictures of Nate bother me. There's one that the Sun Herald uses that looks like a mug shot. It drives me crazy! They have plenty of pictures of Nate that are better than that. And Nathan's not a villian, he's a good guy doing what he thinks is right. But the worst is when I see Denise and King side by side. It makes my skin crawl.
Peace was another feeling I experienced and you wouldn't expect that. But, because the guys weren't here it was as if I was spending my evenings alone with Denise. Just Denise and I. She was so quiet. I felt that I was doing something for her. I believe someday the boys may want those articles. It's different feeling having a newspaper in your hand and reading an article on line. Just as it's a different feeling actually looking a word up in the dictionary as opposed to looking it up on line. Or looking up something in an encyclopedia as opposed to Wiki. Who knows? Maybe they'll never want them. I don't know. But they are there for them.
I was upset a few times oddly not so much at the 9-1-1. Maybe that's because I feel we're able to do something about that. I no longer feel frustrated. I feel as if things are happening on that front. Slower than I'd like! but things are moving. I was more upset over the politics played last year. I came across the article talking about Nathan trying to see the governor. I would think the governor would want to see him. I honestly believe Governor Charlie Crist is going to have regrets about not seeing Nathan. But we'll see. I came across many of the letters to the editors and the interviews with the candidates for sheriff. It's extremely upsetting and disappointing that Cameron was elected. Everyone said it was a done deal. I guess it was. The good ole boys won again.
Cameron and Davenport IMO put their egos, power, money and politics before public safety. Bill Cameron actually spent over $100,000 in signs!!!! People like us are losing their houses and he's buying $100,000 in signs!!!! But I'm past ranting about it. Ugh!
Karma.
Here's an example of what I came across. Thank goodness someone responded.
Charlotte Sun (Port Charlotte, FL)
April 24, 2008
Column: Sheriff John Davenport
No Headline
Over my 30 years of working for the Charlotte County Sheriff's Office I have tried to accept the fact that the media report stories the way they wish to report them whether the facts are accurate or not. I think we can all agree that the media is a powerful force who is able to shape public opinion; for most people truly believe everything they read or see in the news.
The inaccuracies have never been more evident than in the infamous "E-911 Call incident." Literally from the first story released on this call, the media has misquoted, misinformed and misled the public dealing with this entire incident.
As sheriff I am expected to be accountable for my employees' actions, and I accept that responsibility. But to paint a picture of incompetence over the entire Sheriff's Office, particularly the employees of our 911 Center is irresponsible on the part of the media and anyone else who has done so.
On the evening of this tragic event the men and women of the Charlotte County Sheriff's Office went above and beyond the call of duty to try and find Denise. Remember, she is the daughter of one of our own. All available resources responded to help and everyone worked tirelessly to find this young lady and to capture the man who abducted her. The men and women working the 911 call center that evening were also working in overdrive to do everything they could to try and find Denise. Frankly, in their busy efforts to do as much as they could they made a mistake, something each of us has done on more than one occasion in our lives.
One thing I have come to realize in my thirty year career is that people don't often think of law enforcement professionals as simply being human just like anyone else. We are supposed to be perfect at all times no matter how stressful the situation and we are not permitted to make mistakes. It is very easy to Monday morning quarterback any incident when you have all the time in the world to do so, but many times when an incident is unfolding you don't have that kind of time and must make decisions immediately under very stressful conditions, and sometimes those decisions are not perfect. Sometimes the situation is hectic and confusing and mistakes can easily be made under the worst of conditions. We work in what is often a life and death business and mistakes can have consequences similar to that of a doctor making a mistake in surgery, or a soldier making a mistake in combat.
I am astounded that more emphasis has been placed on the mistake of two dispatchers than on the alleged murderer himself. One would think, based on media representation that we should be throwing the dispatchers in a cell next to Mr. King. Little has been reported of the outstanding police work that was done in this case. It was a monumental effort by so many people and so many agencies that led to this suspect being captured within six hours of the reported missing of Denise Lee, but little is said about that.
In spite of what the media has portrayed, the two dispatchers who made this mistake are good people and good dispatchers who have dedicated many years of service to our citizens. They, more than anyone else, feel terrible about the entire situation, but they are human, and because they are human they feel the hurt, the nastiness, the threats, and all the hate that has been thrown towards them. They do not deserve it and I blame the media more than anyone else for painting them in such a negative light from the beginning when all they have ever tried to do is help people, and have done so many more times than not.
This incident has not only devastated the Lee and Goff families but it has also devastated the Sheriff's Office family who grieves with them. These two dispatchers made a mistake, they admitted their mistake, they brought it forward and they apologized for it. They didn't make the mistake intentionally or maliciously. They have been disciplined and I assure you they will never make that same mistake again.
The media has shaped the public's negative opinion about this call from the beginning, and they have done so with inaccuracies, but the damage is done. I don't expect anyone to change their opinion, but I feel obligated to at least try and make our citizens understand the human side of all of this. I want to thank our citizens for their continued support.
Copyright (c) 2008, Charlotte Sun
Below was just one of the responses in the editorial section, written by a Sue Humphreys in Rotonda West on May 2, 2008. Imagine what she could've written if she knew all the other things that went wrong.
When will the sheriff just apologize?
Editor:
Our sheriff defends the "mistakes" made in the search for Denise Lee by comparing them to the mistakes of surgeons and combat soldiers? Are you kidding? Irresponsible surgeons generally lost their license. Irresponsible combat soldiers generally end up dead. In either case, their "mistakes" typically result in the loss of their own occupation or life.
How does this compare to those whose mistakes, even if on a solitary occasion, aided Denise Lee's murderer? Most of us comprehend that dispatching emergency calls is a stressful, hectic, mostly thankless job. But like a surgeon, solder, firefighter or EMT, you are absolutely held to a higher standard in your occupation. If that causes emotional distress may I suggest a different line of work?
Even without the sheriff's editorial lecture, we understand that mistakes happen and that the dispatchers involved are human, good, and are subject to failures, as are we all. But extra training and a brief suspension for failing to dispatch critical information to their colleagues (they are dispatchers after all) is truly unconscionable.
Yes sir, we know that Denise was the daughter of one of your own and as such we expect your office to "above and beyond the call of duty" (whatever that means). When life-and-death mistakes occur, we also expect you to readily addres them, fire or reassign those responsible, fix internal issues, and apologize to those your office failed.
Instead, you elect to chastise the media and public because your employees "feel terrible."
Are you kidding?
Sue Humphreys (Rotonda West)
So, in going through the articles I went through a variety of emotions. But I made it. And as I said, the most prominent emotion that blasted them all out of the water was sadness.
I still don't understand why Denise was taken from us. Why?
I still don't understand how so many things could go wrong in a 9-1-1 center. How? I mean I don't get it. One thing, two things... maybe. But the mistakes seemed to snowball on them. ugh!
I guess I'll never understand. I'll never get over it.
I really do need the boys home. And I need to put the binder away.
Miss you, Denise. You're beautiful in every picture. And, sweetheart, you're saving lives as I type.
Tuesday, January 27, 2009
Nathan on Clout 941 with Ron Filipkowski
I knew Rick had been told the day of the viewing but I didn't realize Rick found out about the mishandled call while shopping for a suit at the mall. He was probably shopping for a suit for Denise's funeral! That's just awful.
I can't find words to express the disgust I feel for the CCSO higher ups (John Davenport and Bill Cameron!)
http://www.youtube.com/watch?v=SbgRXFcaQVE
http://www.youtube.com/watch?v=x2Si1yMyRKY
Denise Amber Lee/Top Ten Reasons I believe there was a cover up
Top ten reasons there was a cover-up:
1 They didn't notify the North Port Police Department immediately after they mishandled Ms Kowalski's phone call. Why not? Even though, they KNEW she was the last person to see Denise alive and would've been the prosecution's best witness. They insinuate they didn't know the call referred to Denise, but according to the I/A report, they knew that night. They never followed up with Jane Kowalski on her phone call. Why not? She is heard clearly requesting them to follow up with her on her concerns when you listen to the call.
2 They only reprimand the dispatchers. IMO the dispatchers are scapegoats. Yes, they screwed up royally but the call taker, Millie Stepp, screwed up more. So, did the supervisor Laurie Piatt who testified she "didn't know what was going on" because she "was too busy patching radios." Also, their Teletype machine wasn't monitored and they could lose it, if it's found they did not use it appropriately.
3 They had Capt Donna Roguska lead the Internal Affairs investigation. She was Director of Communications that night and in charge. Capt Roguska had just been promoted to Internal Affairs but was filling in for Sherman Robinson who was on vacation and supervised the 9-1-1 center that night. What does that smack of?
4 They didn't interview Bill Cameron who was the Chief of Communications. He was the top TOP dog that night calling all the shots. Why wasn't he interviewed? Is it because it was an election year and he was running for sheriff?
5 They refused to answer any questions after the Internal Affairs Investigation Report came out. Why not? The I/A report only raises more questions and answered very few.
6 Their treatment of Ms Kowalski in blaming her for giving them "erroneous" information about the color of the car and the age of the victim. That's truly appalling. Here a citizen does the right thing, but because it was going to expose major mistakes in the 9-1-1 center they chose to not even call her back. And they blame her!
7 They laid blame on Nextel being the problem and went to great lengths to explain how they were going to go about discontinuing the use of Nextel when the only person who had a Nextel phone in the 9-1-1 center that night was Laurie Piatt, the supervisor patching radios. At least according to those who were interviewed. Who knows what Roguska and Cameron were using? They conveniently weren't interviewed.
8 The list of questions that went unasked in the investigation. For example "who was the 'he' in authority that Millie Stepp was asking direction from while on the phone with Ms Kowalski?" and "who was hollering at Millie when she was on the phone with Ms Kowalski?" These were clearly people in authority. Those people were never interviewed and it was never asked who they are. Also "why didn't Millie (the call taker) confirm with the dispatchers that they received her information and that it was sent out?" And "why weren't the 3 BOLOs sent across on the Teletype from North Port responded to?" And "why were the CCSO deputies in the field not looking for a green Camaro until after 6:45PM when the CCSO first received information over the Teletype about a green Camaro as early as 4:59PM?" And "during the shift change what information did the on duty supervisor give to the on-coming supervisor?" And "why wasn't the on coming squad of call takers and dispatchers made aware of the green Camaro and the 3 BOLOs?" The pass on log which they all initialed when they came in at 6:45PM doesn't mention anything about the green Camaro or the white pudgy guy. Why not? "Why were the CCSO deputies in the field so frustrated about not having any leads when there were clearly leads coming over the Teletype?" How could the supervisor, Laurie Piatt get away with a response of "I didn't know what was going on, I was patching radios, I mean, I knew Millie had a call but I really didn't know anything about it". She was the supervisor for goodness sakes. Where's the follow up of "why not? And why didn't you make it your business to find out why one of your call takers was standing up screaming across the room and find out why people were hollering at her?" I could go on but I'll stop for a while. Most likely I'll blog about it in a few days. If I do I'll warn you ahead of time that it's a rant on cover-up.
9 They won't open themselves up to an external investigation which you'd think they would. I mean, if there are no issues as they say and their dispatchers are excellent, you'd think an external investigation would exonerate them. They continue to hide behind Nathan's lawsuit when no lawsuit has been filed!
10 Biggest reason! the North Port Police Department had to "request" information on Ms Kowalski's call on Saturday, the same day we found Denise's body, when most 9-1-1 centers would've contacted them the night of the call (Thursday). The CCSO clearly knew according to their own I/A report the call referred to Denise as early as Thursday evening. Why? Why did the NPPD have to "request" information? Ms Kowalski was the last person to see Denise alive. She was a critical witness and we would NEVER have known about her or her call if she hadn't persistantly called the NPPD. The CCSO's treatment of her is an indictment itself.
I'd add 11 but it is all only hearsay and I have no proof. But it seems there's been other cover-ups involving the same cast of characters. You'd hope Denise's case was isolated but it's not.
Jane was an eyewitness to Denise's kidnapping. She called 9-1-1 and reached the Charlotte County Sheriff's Office 9-1-1 center. She kept them on the line 9 minutes. Denise's kidnapping took place in Sarasota County and Sarasota County with the North Port Police Department had jurisdiction over the case. They all neighbor each other. Jane called 9-1-1 and reached the CCSO. She thought she was talking to the North Port 9-1-1 center. There's no way to tell who you are reaching when calling the 9-1-1 center because they answer the call "9-1-1, where is your emergency?" Anyhow, Jane wasn't aware of what she was witnessing and only realized it the next morning when she watched the news and saw Denise's story. She then immediately called the NPPD and told them she was the eyewitness they talked to the night before and she wanted to help. THEY DIDN'T KNOW WHO SHE WAS. Was that their fault (the NPPD's)? NO! The CCSO (namely Bill Cameron, now Sheriff, then Communications Chief) NEVER TOLD THE NORTH PORT DETECTIVES HANDLING DENISE'S CASE ABOUT THE CALL. WE WERE STILL LOOKING FOR HER!!!!!! Why? Because the Charlotte County Sheriff's Office grossly mishandled not only the call and didn't dispatch a car but neglected their Teletype and ignored crucial BOLO's (Be On the Look Outs) containing information on the suspect and his car. They certainly and for sure didn't want anyone to know.
Tuesday, January 20, 2009
The Charlotte County Sheriff's Office and me
Every time I see a Charlotte County Sheriff's Department car, I get very odd, bad feelings.
Now. I don't have problems with the men and women who work for the CCSO. I admire them. I commend them and I thank them for all they do and all they've done. These men and women searched a long side Nathan for Denise. They've been nothing but kind. Yes, I do have issues with the new sheriff, Bill Cameron. I doubt I'll ever trust him. And, yes, I have issues with the old sheriff, John Davenport. I admit it. I want to barf when I hear their names. This may be very unreasonable. I don't know. I doubt it. I think anyone who was treated the way we've been treated and lied to would feel this way especially when it concerns the loss of a loved one. I have great issues with the squad on duty in the 9-1-1 center that night. They know they made grave mistakes. One woman in particular... Well, I'm too much of a lady (or at least I try to be) to go there. I think that woman should be arrested. Maybe when she goes before God with it, she'll start feeling some remorse instead of chuckling about her training. If she were to read this, I doubt she'd recognize herself.
In any case. These are my problems. I'm dealing with them the best way I know how.
I'll be driving along, minding my own business, thinking about what I need at the store or whatever and then I'll spot a CCSO car. I just get panicky. I just turn to jelly. It all floods back. Denise, what she suffered, Michael King, the 9-1-1 failures, the actions of the new sheriff during the election, John Davenport and his arrogance, Denise again and how she suffered, the shot in the head, how it could've been prevented. The thoughts just come flooding and racing in! I can't stop them. Sometimes, I've had to literally pull over and get myself under control. I've gotten better now. I can continue driving and I battle all those thoughts and fight them. I literally have to fight them and continue on. But I no longer have to pull over.
Now, I have nothing against these guys in the field! I think they're wonderful. They've treated me wonderfully.
It's that ill feeling I want to get rid of when I see a CCSO car, or when I'm at a 4 way stop and a CCSO car pulls up.
Why am I writing this here? Well.... for a couple of reasons.
1.) Maybe other people who are experiencing homicide grief experience similar stuff and this will help them in know they are not alone.
2.) It's cathartic. I'm hoping by getting it all out, the next time I see a CCSO car I won't be sickened. I think it's wrong to be sickened by CCSO cars. They were out there doing their best searching that night. It wasn't their fault they weren't getting the BOLOs from dispatch.
God bless the CCSO and the men and women who put their lives on the line. This blog wasn't about you so much as it was about some of the things I experience. I share it for others.
added edit: I honestly believe, that if John Davenport and Bill Cameron had treated us differently in the beginning of this tragedy and if they had come clean with the mistakes and made an effort to help our family "move on", and if they hadn't manipulated the facts I wouldn't have these issues. Instead of feeling sickened when seeing a CCSO car, I'd feel comforted and safe.
Again, God bless those people who put their lives on the line for us each and everyday. I just wish when I saw them my mind wouldn't be flooded with ugly memories.
Thursday, January 15, 2009
OUCH! Man was I p!ssed. I still am.
I wrote this in May 2008 when the pain was even rawer than it is now.
"Four month mark
I'm feeling better. Why?
3 things
Saw psychologist last week (2 hour emotionally draining session)
Decided to write this
I've had some rest from work and babies
probably combination of all three.
I've been really concentrating on myself the past 3-4 days. Sunday (Mother's Day) was very bad. I was extremely depressed and missing the boys and my family. I couldn't stop feeling sorry for myself. Brian was up in Tampa without a car. Nathan went to church with his grandmother, then to lunch with the Goffs, visited Denise's gravesite and then went to North Carolina with Noah to see the Lowery's. I saw him for about 2 minutes. Noah didn't even get out of the car. I don't think it was an intentional slight. I don't Nathan even realized how much I was hurting. I really try not to let him know. Maybe that's wrong. I don't know. But doesn't he have enough on his plate without worrying about mom? Sigh. I'm crying again just thinking about it. So, Mark and I stayed at home and I cooked dinner the way I do every night.
We've been struggling financially and really don't have the money to go out. Mark offered and felt helpless but there wasn't much he could do. It was a sh!tty day no matter what.
Wednesday night was Nathan's 24th birthday and we tried to celebrate that. Nathan didn't really want to, and I couldn't blame him but Mark's mother has out-of-town guests visiting and it was the only real opportunity they would get to see Nate and theboys before he went to NC. So, we invited them out for hamburgers and hotdogs. Very simple fair. We also invited Steve (Mark's brother) and his wife, Deborah, their kids, James and Marivee who just had Isabel 4 weeks ago. What a beautiful baby. Anyhow, I was a mess! I was fine all day but when they got to our house I just couldn't force a smile. I just couldn't. I was tearry eyed and just had no interest in any of it (other than the baby, of course). Everyone was marvelous. They tried so hard and I just didn't want anything to do with any of them. How rotten is that? I love these people. They've been wonderfully supportive and generous. And, I just couldn't rise up to the occasion.
Nathan was on the phone the entire time. Sheriff Davenport (who I liken the the Sheriff of Nottingham) had written a letter to the editor that was quite upsetting.
http://www.sun-herald.com/Newsstory.cfm?pubdate=050708&story=op9.htm&folder=NewsArchive2
05/07/08
Davenport defends sheriff's office
Editor:
I would like to respond to a recent letter to the editor where a citizen stated that the Charlotte County Sheriff's Office has been insensitive to the Lee and Goff families. This is the second time I have heard comments as to how insensitive the members of the Sheriff's Office have been to these families. This same sentiment was indicated on the courthouse steps when Nathan Lee and his attorney announced their intent to sue the sheriff's office, and I take great exception to these comments.
From the beginning of this terrible tragedy members of the Charlotte County Sheriff's Office went out of their way to help the Goff and Lee families. Not only did they volunteer their time to search for Denise Lee, but they kept the family informed daily as the investigation progressed and offered any assistance they could to help both families.
To show you just how "insensitive" the sheriff's office has been, the day before Nathan Lee made the comment on the courthouse steps, Mr. Lee was given a check by the Charlotte County Sheriff's Office in the amount of $104,000 that the sheriff's office had collected from the community and from its own members to help this family.
I understand that both the Lee and Goff families are grieving over their terrible loss, but to try and portray the members of the sheriff's office as callous and insensitive to anyone in this situation, particularly one of our own,is a slap in the face of every man and woman of the sheriff's office that have given their time and money to try and help both families.
John Davenport
Port Charlotte
What an asshole! Of course, he didn't know it was Nate's first birthday without Denise, but even so. What an asshole! While he's playing politics, we're suffering. He's been an ass from the beginning.
This is how much I've changed. In the beginning, I felt very sorry for the sheriff's office. I even sent them a thank you note to alleviate some of the pain they might be suffering because of their screw ups. But as time has wore on, I can't stand this guy. He seems to enjoy twisting the knife. I want so bad to write a letter to the editor myself.
It would say:
To: Sheriff Davenport (I couldn't bring myself to write "Dear")
Do you enjoy twisting the knife into our grief and causing more pain and suffering? Are your politics so important to you that you feel you're not being insensitive? While you're playing politics my family is fighting for survival. As to your 911 dispatchers, we're not blaming them totally for the incompetence displayed. We're blaming all the people involved in that call. Including you. There were procedurals breakdowns. It wasn't just human error. It wasn't just simply not dispatching a car. There was no follow-up. Why didn't the supervisors follow-up on that call to find out what had happened. Most people would've asked 15 minutes after the call (having assumed a car was dispatched) "what happened? Did they find her? Did they see the car?" and someone would've replied "oops! I didn't think I could send a car" and the supervisor should've replied "oh, god! Send a car right a way!"
But, no, the ball was dropped. And then your department didn't even let the North Port police department know about it.
Way back in the beginning of all this, I actually pitied your office. I felt sad for your dispatchers. So, I wrote a thank you note hoping to help alleviate any guilt on their parts. I still pity your office. I feel pity for people that have to work for you. And I blame you. I blame you for not owning up to a tragic mistake and not wanting to fix it. I blame you for continuing writing about this to the newspapers and twisting the knife. Nathan went out of his way to commend your officers in the field that day during his press conference.
You're an asshole.
Peggy Lee
Of course, I'd never send it. Of course, I have to keep my dignity at all times."
OUCH!!!!!
added edit: I found this written on the same day
Dignity
How important is dignity? My mom tried to instill in us always to maintain our dignity.
I now understand what she was talking about. Someone made this comment to me the other day "why don't you just get mad?" "why don't you scream?" "you're always trying to act like a lady!" "why?"
I thought about that for a couple of days. And you know why? Because if I lose my dignity, I'll lose control myself. That frightens me. I'm afraid of losing control of myself. I'm afraid of what will come out of my mouth. I have so much ugliness inside me right now and so many ugly angry thoughts, I'm very afraid. So, I do let loose at home when I'm alone. I do cry and I do scream. But, in public, no. I might hurt someone. Either verbally or even gasp physically, I might hurt someone. I might hurt one of these well meaning, very caring stupid people who say stupid things. And I don't want to cause any more hurt. damn. There's enough pain in my life.
And I want so bad to write that letter to the editor about Davenport. But, no, I won't. I'm afraid of what will happen. I could make things worse for Nathan. And I never never never ever want to do that. His heart's broken enough.
Wednesday, January 7, 2009
Looking forward and at cover up
http://www.sunnewspapers.net/articles/pnnews.aspx?NewsID=429491&a=newsarchive2/010709/ch4.htm&pnpg=1
my comments to follow
Published on: Wednesday, January 07, 2009
New sheriff in town
Cameron sworn in as county's top cop
PUNTA GORDA -- Bill Cameron took a deep breath, and peered at his fellow officers in the crowd.
His first words as Charlotte County sheriff began with a joke.
Cameron explained how he is one of the select few who have been appointed and elected sheriff.
But he wouldn't recommend the latter for anyone thinking about seeking office.
"Appointed is the way to go," he said, as the auditorium erupted in laughter.
All kidding aside, Cameron was serious when he told his colleagues to serve the community like it's family.
Cameron, 47, was sworn in Tuesday morning before a group of co-workers, family and friends at the Center for Performing Arts and Education in Punta Gorda.
The ceremony marked Cameron's second stint as sheriff, having served briefly several years ago.
Cameron replaces John Davenport, who retired earlier this week.
"I just hope I can live up to your expectations," Cameron said to the group.
Cameron's career began in 1982 with the Fort Myers Police Department. Five years later, he joined the Lee County Sheriff's Office, where he remained until 2003.
He was appointed interim Charlotte County sheriff by then-Gov. Jeb Bush, following the removal of Bill Clement.
Cameron became chief deputy when Davenport was elected a year later.
Since then, he believes the agency has made positive strides throughout the community.
Colleagues echoed his sentiment.
"It's been the best six years of my law enforcement career," said Maj. Dan Libby.
Following his badge-pinning, Cameron had every employee in the crowd reaffirm their oath of office.
He spoke briefly about the looming financial challenges, and the importance of making sound decisions.
"Do the right thing for the right reasons, and you'll never stumble," Cameron said.
E-mail: jwitz@sun-herald.com
By JASON WITZ
I gotta tell you I've got mixed feelings about this article too. I almost despise Bill Cameron. Yet, I realize that we have to work with this man for the next four years. If we want to change our 9-1-1 center and make improvements, we're going to have to go through this guy.
Of course, that'll be difficult considering in his campaign he averred "our 9-1-1 center has no issues" and "we have excellent dispatchers". So how do you work with a man that only looks at the forest and not at the trees?
As you know I've already blogged about several of the issues our 9-1-1 center has. I won't go into them again here. Why continue rehashing them?
But, then I think "Peggy, you have to rehash them and continue to rehash them". Why? Because if we don't speak out about them, I'm afraid they'll continue to be swept under the rug. Why? Suppose in regards to Nathan's lawsuit against the CCSO, they decide to settle? One of the things the CCSO will most likely require is for us "to never talk about this story again" "no books" "no interviews" nothing, nada.
Also, I feel the need to expose Bill Cameron for the politician he is. So, that in the next election (four years from now) people will know what kind of person he really is. This past election he was protected by his buddy John Davenport and other high up Republicans. Also, he was protected by the newspapers IMO. Mark and I went to the Charlotte Sun weeks before the election and spelled out why we believed there was a cover-up. We spelled out many of the problems but they were never published. Most of the people who voted had no idea the Bill Cameron was Chief of Communications that night. Meaning, he was in charge! And he was responsible. He was the one directly responsible for not notifying the North Port Police Department about Ms Kowalski's call. He's the one that made all the important decisions that night. He was also at the time the Public Information Officer. What does that mean? That means he was responsible for what information was given out to the press and to our family. He was the one responsible for manipulating the facts.
He also lied about our family on the campaign trail. He insinuated to the newspapers that the Goffs and Lees don't get along. He insinuated that Rick Goff doesn't approve or appreciate our efforts in trying to correct the problems in the 9-1-1 center. I had a reporter ask me directly "Mrs. Lee, how well do you get along with the Goffs?" I was like "what?" the reporter replied "It's been implied by Bill Cameron that your families don't get along and never have". WHAT! Then Cameron is quoted in the newspaper saying "Rick was in my office the other day and he said he doesn't like his daughter's name being used in politics and that he's fine with the investigation and if Rick's fine with the investigation and has no questions, that's good enough for me!" Or something to that effect. If you need a direct quote, I'll get it for you. What a lie! An ALL OUT LIE! Rick obviously supports our efforts. He spoke in Tallahassee and on national television averring how "his department" screwed up. He has been at every Denise Amber Lee Foundation fundraiser.
Our families (the Lees and the Goffs) have bonded in a very special way. Rick has been like a father to Nate. We've joined together in doing all we can to help Nathan with the babies.We don't talk to Rick about the CCSO simply because we don't want to cause him any more anxiety or pain then he already has. If he had any problem with our crusade to expose Davenport and Cameron for who they are I'm sure he'd tell us.
How to work with a man like Bill Cameron? I don't know.
I guess I'm sounding pretty darn angry. Well, I am. The man makes me want to puke every time I think of him. Why? Because he's a liar and a manipulator of the facts. He put politics and getting elected before the community. I don't care how much community service and good works you do. A liar is a liar. And he lied to get elected.
I've always been a registered Republican. I've always had faith in my party. But after this debacle, I no longer have faith in the Republican Party in Florida. They protected their own and closed ranks. I even heard that Worch endorsed Cameron and meets with him for lunch.
And Governor Charlie Crist has distanced himself as far a way from this story as he possibly could. He won't even look at it.
Now that all that anger is out let me explain why I think there was a cover-up or at least an attempt at cover-up. Again. (Sorry to those who have read this before. The reason I'm doing this is not because I'm obsessed. It's more because I figure the more I put it out there on the internet, the more it'll be seen and these people need to be exposed for what they did.)
Top ten reasons there was a cover-up:
1 They didn't notify the North Port Police Department immediately after the phone call. Why not?
2 They never followed up with Jane Kowalski on her phone call. Why not?
3 They had Capt Donna Roguska lead the Internal Affairs investigation. She was Director of Communications that night and in charge.
4 They didn't interview Bill Cameron the Chief of Communications. Why not?
5 They refused to answer any questions after the Internal Affairs Investigation Report came out. Why not?
6 Their treatment of Ms Kowalski in blaming her for giving them "erroneous" information about the color of the car and the age of the victim.
7 They laid blame on Nextel being the problem and went to great lengths about discontinuing the use of Nextel when the only person who had a Nextel phone in the 9-1-1 center that night was Laurie Piatt, the supervisor patching radios. At least according to those who were interviewed. Who knows what Roguska and Cameron were using. They conveniently weren't interviewed.
8 The list of questions that went unasked in the investigation. For example "who was the 'he' in authority that Millie Stepp was asking direction from while on the phone with Ms Kowalski?" and "who was hollering at Millie when she was on the phone with Ms Kowalski?" These were clearly people in authority. Those people were never interviewed and it was never asked who they are. Also "why didn't Millie (the call taker) confirm with the dispatchers that they received her information and that it was sent out?" And "why weren't the 3 BOLOs sent across on the Teletype from North Port responded to?" And "why were the CCSO deputies in the field not looking for a green Camaro until after 6:45PM when the CCSO first received information over the Teletype about a green Camaro as early as 4:59PM?" And "during the shift change what information did the on duty supervisor give to the on-coming supervisor?" And "why wasn't the on coming squad of call takers and dispatchers made aware of the green Camaro and the 3 BOLOs?" The pass on log which they all initialed when they came in at 6:45PM doesn't mention anything about the green Camaro or the white pudgy guy. Why not? "Why were the CCSO deputies in the field so frustrated about not having any leads when there were clearly leads coming over the Teletype?" How could the supervisor, Laurie Piatt get away with a response of "I didn't know what was going on, I was patching radios, I mean, I knew Millie had a call but I really didn't know anything about it". She was the supervisor for goodness sakes. Where's the follow up of "why not? And why didn't you make it your business to find out why one of your call takers was standing up screaming across the room and find out why people were hollering at her?" I could go on but I'll stop for a while. Most likely I'll blog about it in a few days. If I do I'll warn you ahead of time that it's a rant on cover-up.
9 They won't open themselves up to an external investigation which you'd think they would. I mean, if there are no issues as they say and their dispatchers are excellent, you'd think an external investigation would exonerate them.
10 Biggest reason! the North Port Police Department had to "request" information on Ms Kowalski's call on Saturday, the same day we found Denise's body. 3 days. When the CCSO clearly knew according to their own I/A report the call referred to Denise as early as Thursday evening. Why? Why did the NPPD have to "request" information. Ms Kowalski was the last person to see Denise alive. She was a critical witness and we would NEVER have known about her or her call if she hadn't persistantly called the NPPD. The CCSO's treatment of her is an indictment itself.
God bless you, Jane. If you ever read this, please, know you are a true hero in my eyes and I'm so sorry if you've suffered in anyway for doing the right thing.
So, how do we move forward and work with this guy to clean up the mess? I can't trust a word he says because he's actually lied about my family during probably the worst times of our lives. His treatment of Nathan...... It's appalling and sickening.
IMO, Cameron's more of a politician than a sheriff. And it was obvious in 2008 that he puts politics before public safety.
Sunday, January 4, 2009
When bad things happen
http://www.sunnewspapers.net/articles/pnnews.aspx?NewsID=429345&a=newsarchive2/010409/ch2.htm&pnpg=0
Sheriff Davenport wraps up 31 year career
CHARLOTTE COUNTY -- John Davenport has never been one to seek attention.
He joined the Charlotte County Sheriff's Office 31 years ago as just another face in the crowd.
And that's how he wants to leave.
Davenport will retire from the agency this week without a party or the usual fanfare that follows a career law enforcement man.
"I have never felt very comfortable having the spotlight shined upon me, whether it be for good or bad," Davenport wrote in an e-mail to his staff last month. (He declined to be interviewed for this story.) "All I ever wanted was to do my job, do it well and leave it at that. I feel confident I have accomplished my goal."
Colleagues described Davenport as the quiet leader -- one who could restore calm from chaos.
"There was something very steady about John," said Sheriff-elect Bill Cameron, who will be sworn in Tuesday. "He's going to be missed."
Davenport, 56, was hired in 1978 as a jailer (which now would be a corrections officer).
Within a year, the New York native was promoted to jail commander, although it was anything but a desk job.
Every week, Davenport retrieved food supplies in town for the jail population, which rarely exceeded 20 bodies. In addition, he regularly drove inmates to court.
In 1989, Davenport became a district commander, where he remained four years before being put in charge of communications. His ascension through the ranks continued in 1995, when he was named chief deputy under then-sheriff Richard Worch.
In 2001, Davenport returned as jail commander. The move was temporary, as Cameron named Davenport second-in-command upon his appointment by former Gov. Jeb Bush two years later.
Davenport ran for sheriff in 2004, as Cameron agreed not to seek office as a condition of his appointment. Davenport won the general election with roughly 72 percent of the vote.
However, his rise to the top didn't change the way he approached the job, friends say.
A man of strict routine, Davenport began each morning inside a gym. Like clockwork, he would be seated at his desk at 6:30 a.m., answering e-mails and outlining his day with meticulous detail.
"John is probably the most disciplined person I've meet," said Maj. Dan Libby.
During his career, Davenport started the civilian police academy, the GED program at the jail, and DARE within the school district.
He spent many hours at the elementary schools reading to children. And he never missed a DARE graduation.
"He took a personal interest in the school system," said Dave Gayler, Charlotte County Public Schools superintendent.
That interest in others carried over to work, where Davenport was known to bring in deputies and, at times, inmates, unofficially, to ask about things and about how the agency could improve.
Off the clock, he mentored a girl through her entire school career as a volunteer with Big Brothers Big Sisters.
"He truly set the example for civic leadership," Libby said.
Despite these accomplishments, Davenport also will be remembered for the agency's internal investigation of a 911 call in the Denise Amber Lee murder case.
The 21-year-old North Port woman was kidnapped and murdered Jan. 17, 2008. Earlier that evening, Charlotte County dispatchers received a call from a witness who reported seeing what appeared to be a child slapping the back window of a Chevrolet Camaro stopped at a traffic light.
Two dispatchers were suspended and required to complete remedial training, but the measures haven't eased family concerns.
Davenport said he has moved on, and Cameron declined to comment.
In retirement, Davenport plans to remain in Charlotte County for another year before selling his house. The goal is to move to upstate New York, where he owns 27 acres.
Once there, he plans to remain anonymous.
"Hunting, the outdoors and solitude have always been my passion, and I now hope to live out that passion as a reward for 31 years of service," he said in the office memo.
E-mail: jwitz@sun-herald.com
By JASON WITZ
Staff Writer
I have very mixed feelings about the article. Apparently John Davenport has worked hard these past 31 years and much of his work is indeed commendable. I respect him for so many years of service.
I find it sad, however, that at the end of his career just when he was getting ready to retire that our 9-1-1 center not only failed Denise but it failed him, too. Those persons directly responsible for the mistakes in the 9-1-1 center that night let so many people down.
And, he, John Davenport "not wanting to ruin anyone elses lives" (his words not mine) didn't nearly reprimand certain people they way he should have. Some he chose not to reprimand at all. He then chose to try and sweep it under the rug so that his second in command, Bill Cameron, communication's chief that night could get elected. He issued a convoluted I/A report where so many questions weren't asked and then said we have no issues because the FDLE (Florida Department of Law Enforcement) oversaw the entire investigation. A complete all out lie. The FDLE sat in on very little of it and didn't ask a single question.
That's sad. After 31 years of service, most of it commendable, instead of retiring with the honor he should have, his career has been tainted by this travesty.
But, you know, it's his own doing. He chose to sweep it under the rug and deem it nothing more than a "missed opportunity". He chose to endorse Bill Cameron without addressing the issues that night.
If only he had come clean and explained what happened, how it happened, why it happened and how they were going to fix the problems, I wouldn't be writing this today.
I'm glad he can "move on". At least someone can. Bill Cameron is not going to be able to because we will not let this rest.
I'll never stop asking "why didn't your department let the NPPD know about Kowalski's call as soon as it happened?" "Why didn't your department follow up with Ms Kowalski?" "Why wasn't Cameron, Roguska and others interviewed in the Internal Affairs investigation?" "What else went wrong on your watch that we don't know about?" "Why wouldn't you help our family in getting past these issues and help us move on?"
So, move on, Sheriff Davenport. I'm glad someone can.
I commend you for your service to Charlotte County. I'm disappointed that you wouldn't fix or address the blatant problems in our 9-1-1 center this past year. And you had the audacity to run a campaign for a man (Bill Cameron) who publicly stated during his campaign "we have excellent dispatchers" and "our 9-1-1 center has no issues."
Sadly, it seems to me you are retiring more as a politician than as a public servant.
PS I speak for myself and as to my feelings and for no one else. But, I'm sure there are many who feel the same.
Thursday, January 1, 2009
Anger issues? You bet.
Huh? Like that's supposed to make me feel better. I was so upset by this statement, I was almost physically ill.
Sigh.
So far I haven't said a whole lot about Michael King, the man accused of kidnapping, raping and murdering Denise. There's not a whole lot I have to say. I feel that thinking about him is a waste of time. Am I angry at him? Oh, by all means. But I'm too afraid to go there. Because think about how angry I am at the CCSO. If I'm that mad at Davenport, Cameron and their cronies imagine how mad I am at Michael King! So, I just can't go there. I don't know much about him and I don't want to know much about him. And, I have nothing to base this on other than what's been reported in the papers but IMO if he hadn't done this before he would most certainly have tried to do it again if it wasn't for Denise's bravery, courage and smarts.
As for his cousin, Harold Muxlow? well...... I can't go there either. To me it's just unthinkable that he didn't call the cops and supplied the gas can, flashlight and shovel. What's up with that? I simply can't wrap my brain around it. It's unimaginable.
Sabrina Muxlow? You are a sweetheart. Thank you for calling 9-1-1. You and Jane Kowalski are our heroes forever. I'm deeply sorrowful that you and Jane had to even been involved in all this. You'll most likely have to testify and you'll be cross examined and be put on trial yourselves. That truly saddens me. Because you are both very good, stand-up people who have great character and courage.
As for the call taker and the dispatchers or fouled up so badly? There's only two I'm REALLY angry at. The call taker for refusing to learn how to use the CAD properly and not taking enough pride in her work to admit responsibility that she messed up very badly. And not even caring enough to follow up. And the shift supervisor who I believe knew a lot more than she testified to in the I/A report. She, too, washed her hands of any responsibility by blaming it on "Nextel". As to the two dispatchers? Disappointed, yes. Mad, yes. But not to the extend that I'm mad at the rest of the CCSO crew that night. As to Bill Cameron? I can't go there. Just typing his name makes me physically ill. And John Davenport? These two men are supposed to be men of integrity and honor. Bah! They're politicians and they definitely put politics before public safety. I don't have an ounce of respect for either one. As to their cronies? The COPS for CAMERON? I don't know. Because I don't know how much they knew of what went wrong that night.
It truly is as if we're living in some very badly written novel.
Monday, December 22, 2008
John Walsh excerpt
He says:
People who haven't been hit by crime can still enjoy what Reve and I call "the luxury of being naive." They go around thinking that it could never happen to them. I envy those people; I truly do. They don't know any better. They don't understand that, once it happens to you, everything changes. Every tiny aspect of your life. And even though you may look the same on the outside and may be acting the same way, on the inside you're coming from a totally different place.
To us, even back in the early days, our most basic understanding was always unspoken: Adam cannot have died in vain. If we had not gone on to do what we eventually did, we would have remained as we were: two grief-stricken, hand-wringing parents whom other people looked at and felt sorry for. But what we both came to believe was that if you are given the opportunity to change things, then how can you not at least try?
There will always be murdered children. There will always be abductions. But at least we tried to pull something out of the ashes.
That explains perfectly exactly how Mark and I feel about 9-1-1. People are very naive in thinking that it's a perfect system and that they will always save you. No, obviously they can't always save you. And human error will always exist. But to ignore it and not try to fix it seems sinful to me. No, 9-1-1 will never be perfect. But if we can improve it, who wouldn't anyone want that? A life was lost to not only human error but to negligence on the department's part by ignoring and not addressing the fact that one of their own refuses to to use the technology at their disposable appropriately.
Recently Nathan was on Dr Phil. Dispatchers from across the country expressed anger that their profession was under attack. No one's attacking their profession. We're simply trying to point out that things can and do go wrong that could be prevented. Teletype machines can and do go unmonitored and BOLOs are missed. Technology can be and is misused by ill trained people.
We've talked to other families who have lost loved ones to not only crime but to 9-1-1 mishaps. It's horrific. You have to deal with not only the ugliness and horror of what your loved one experienced but also you have to think about how they thought they were going to be saved.
I honestly believe Denise thought she was going to be saved. When she saw the cousin of the perpetrator and screamed "call the cops" you know she thought he would call the cops. When she got a hold of her captor's cell phone and had the 9-1-1 call taker on the phone for 7 minutes, you know she thought she was going to be saved. Naively she may have thought, "I'm on a cell phone, they can find my signal". I would have thought that!
And then when she could have been saved and should have been saved she wasn't. Due to bad management, bad training, and being understaffed.
So, I guess Mark and I are obsessed. But reading John Walsh I realize he was obsessed too.
It truly doesn't go away. Even at Christmas. I have a very difficult time watching people shop, and blithely go along their merry way in Charlotte County. They go along not knowing that their 9-1-1 system is in serious need of repair.
And their newly elected sheriff won't comment. As far as we know nothing's changed.
I'm almost angrier at Davenport, Cameron, and Roguska than I am at the murderer. We all know the murderer is a scumbag. But the people above are supposed to have honor and integrity. We raise our children to look up to them and emulate them. It makes me ill that they have the opportunity to change the wrongs in our 9-1-1 center but continue in their arrogance to ignore and deny.
Just my opinion of course.
Friday, December 19, 2008
Charlotte County 9-1-1 Center (setting the record straight)
There were 5 calls all together.
1.) Nathan's original call was handled by the North Port Police Department.
2.) Sabrina Muxlow's call (I believe) was handled by the Sarasota County Sheriff's Office.
3.) Harold Muxlow's call (I believe) was also handled by the SCSO.
4.) Denise's call was handled by Sarasota County as well.
5.) Jane Kowalski's call was handled by the Charlotte County Sheriff's Office.
All were handled appropriately and in a timely manner except for Kowalski's call. Please, understand that we understand that the women on duty in the Charlotte County 9-1-1 center were under severe stress. They were also understaffed. They were working a 12 hour shift. And were at the tail end of it. They should know that we forgive their human errors and we hope we can one day move on from this and fix some of the things that went wrong that night. I've read the Internal Affairs report 3 times. There was human error. But there was also neglect on the part IMO of the call taker and by some of her superiors.
1.) She wasn't using the CAD properly and not the way she was trained to use it. Apparently she's been reprimanded for this before at least twice. Personally I have a very difficult time forgiving her negligence in not using the technology she had at her fingertips the way it was meant to be used. She's obviously been trained to use it but has repeatedly refused to. This IMO and other mishaps directly led to Denise's death.
This is where I would like to explain what the CAD is. CAD stands for Computer Aided Dispatch. You can google CAD system images to see what it looks like but I think I can describe it to you. It looks like any other computer monitor. The call taker is supposed to enter information into the computer as she's receiving it from the 9-1-1 caller. The call taker asks questions, should control the conversation and at the same time input the information the caller is giving her in real time. At this same time deputies in the field have CAD systems in their cars and are keeping their eyes on them. They can see the information the call taker is entering instantly.
2.) Now our call taker was on the phone with Ms Kowalski for 9 minutes. Plenty of time to enter at least a little bit of information if not all of the information. You can hear on the 9-1-1 tape she's rattled. You can hear her stress. At the very least she could've typed "Camaro going southbound on 41 and turning east on Toledo Blade Blvd" in less than one of those precious nine minutes. According to the testimony of the Charlotte County deputies in the field that night they were waiting by their computers in their cars. Unfortunately, our call taker has to write things down on pieces of paper before she can enter any info into the CAD. So from the time Ms Kowalski's call came in at 6:30PM it took our call taker until 6:42PM before she entered it into the CAD. That's twelve close to thirteen precious minutes. Even one of the dispatchers in her testimony expresses frustration and says this is "archaic" and "why have the system if we don't use it?". Good question. You can have the best technology in the world but if you don't use it, it's worthless.
3.) Also, our call taker shouted the information across the room. She testifies she shouted it to Dispatcher A, but Dispatcher A and Dispatcher B say she shouted it at Dispatcher B. Huh? Yeah. That's what I thought.
4.) Our call taker doesn't confirm her information was received. She just assumes according to her own testimony that the information went out. Huh? I've read the Charlotte County 9-1-1 call taker training manual and it says nothing about pieces of paper or shouting across rooms. The training manual also says that not using the CAD in an appropriate manner is "unacceptable". Gee. It also says without confirmation there is no communication.
5.) This woman has been a call taker for 15 years. When asked about her training she chuckled. What did that chuckle mean? That her training was useless? That she doesn't need training? What's there to chuckle about? A life was lost.
If I sound angry, well, I am. This woman is still on the job, still doing things the same way, still writing on pieces of paper and still shouting across the room.
That's scary and that's wrong. This woman does not deserve to keep her job. Is it her fault? IMO Yes and no. Yes, because she doesn't take enough pride in her profession to respect and use the technology available to her and no because her bosses let her get away with this. Well this time it cost a life. It cost a toddler and an infant their mother. With the job climate the way it is, I believe they could find someone a little more suitable.
Sadly, it comes down to politics. Just as everything always does. Her husband has been a fire man for 25 years for the county. She's experienced. They hate to lose her. Bah! IMO, this woman has no business being a call taker. She is obviously incompetent in the eyes of most people. If the CCSO is hesitant in firing her, at least, transfer her to a department where lives are not at stake.
If that hasn't already made you sick, read this. In the call center there are four jobs:
shift supervisor
call taker
dispatcher
Teletype operator
Well, tragically, for Denise and our family on the day Denise went missing, the CCSO sent their Teletype operator home early so as not to pay overtime. Under normal circumstances, I don't know, this may be okay. But this isn't a normal circumstance because one of their own sergeant's daughter was missing. You'd think they call someone and bring some extra help in. Someone to keep an eye on the Teletype machine. No, they don't do that. They rely on the two overworked overstressed dispatchers to monitor the machine every 5-10 minutes. Keep in mind, a Teletype machine does not turn off. It just types and types as long as there's information to type. So it's tap, tap, tap, tap in the corner. And keep in mind it's 5 PM and the dispatchers have been on the job since 6:30AM. What is received over the Teletype? BOLOs. Be On the Look Out alerts. Our Teletype machine went unmonitored IMO for 3 hours and 15 minutes. Three BOLO alerts came over the Teletype from North Port at 4:59, 5:58, and 6:46. All 3 mention Denise, a green Camaro, and pudgy white guy 30-40 years of age. These BOLOs are obviously supposed to go into the CAD system we talked about earlier so the deputies in the field can see them. Not one was entered into the CAD. Not one deputy saw them. Not one was responded to. They were all ignored.
These BOLOs are also supposed to be entered into a "pass on log" for the oncoming shift to read and initial. Nope. Not there either. The deputies in the field testify "there were no real leads" as late as 6:45PM. When all along the BOLOs were coming as early as 4:59PM. The deputies were complaining that North Port wasn't giving them any information. I remember Rick's frustration and the CCSOs frustration out at the house that North Port was not giving them anything to go on. BUT they were! The dispatchers just weren't passing it on. Clearly, the dispatchers who were supposed to be monitoring that machine were not. Is this their fault? I don't know. They were obviously overwhelmed.
Meanwhile the dispatcher the call taker handed the piece of paper on doesn't read it. I guess she didn't think she had to because she knew eventually it would be entered into the CAD. I don't know. But she passes on the piece of paper not to the person who was relieving her from her shift but to the other dispatcher's relief person. Huh? So, now the oncoming dispatchers have the piece of paper but it never gets aired. Huh?
The on coming dispatchers testify that at 6:45PM all they knew from the pass on (which I have a copy of) is that Rick Goff's daughter was missing, the children may have been involved and that K-9 was requested. Huh? This is 6:45, what about what came over the Teletype and the 6:46PM Teletype?
What about the shift supervisor who was supposed to be in control of the situation and be in charge?
The shift supervisor testified "I didn't know what was going on. I mean, I was patching radios. I mean, I knew Millie had a call but I didn't know what it was all about" or something to that effect. Only Mille (the call taker) says she knew about a green Camaro and she testifies twice that it was because she heard it over the Sarasota County radio. Not her own dispatchers or Teletype. Huh?
Yes, I know. It sounds as if Larry, Moe and Curly could've done a better job.
Frustratingly, we know that people in authority knew all about this. We know from Kowalski's call. When you listen to the call you hear the call taker asking for direction. "what does 'he' want to do?" You also hear her say "Please, bear with me ma'am, Everybody in here is hollering at me". Well the only people who would be hollering would be people in authority.
It's even more frustrating that we don't know who these people are. It's not the shift supervisor, because she didn't know what was going on and was patching radios. The other two people in charge? Bill Cameron (the newly elected sheriff) was Communications Chief that night. And Capt Donna Roguska was Director of Communications. Fortunately for them Capt Roguska led the investigative team into the I/A report. How convenient. And Bill Cameron wasn't interviewed.
They insist and said this just this past week that we have nothing to worry about because the FDLE (Florida Dept of Law Enforcement) sat in on the entire investigation. WRONG AGAIN! Another lie to add to their holsters. The FDLE sat in on very little of the investigation and didn't ask a single question. How convenient.
You may wonder why I'm writing this. Well there are a couple of reasons. Yes, it's cathartic but more importantly we know these things are still going on with the same inept people. We feel it's our moral and civic duty to bring these mistakes to light. And there's more but this is all I can get out right now. We do not want to see other lives at risk. And they are. As long as that woman is employed as a call taker it'll continue to happen. I don't trust her or her superiors. Any woman who chuckles while testifying about a tragedy like this could be considered a psychopath in my opinion. It's just heartless. She doesn't see that she did anything wrong in her testimony. It's disgusting.
Please understand that I have the greatest admiration and respect for the men and women who risk their lives for us everyday in the CCSO. Especially those in CCSO uniforms who helped us search. And any call takers and dispatchers who they employ who are honorable and take pride in their profession.
But there are certain people in the CCSO that have brought dishonor to their uniforms. They've tainted the Charlotte County Sheriff's Office with their politics and manipulation of the facts. The way they've treated our family, and the way they treated Ms Kowalski was and still is unconscionable. But that's another post for another day.
This one has become too angry.
added edit: John Davenport and Bill Cameron would have the public and us believe that they issued a BOLO at 6:36 in response to Kowalski's call. WRONG! Another attempt of spin and manipulatie of the facts. In their own internal affairs report it is testified by several people that the BOLO issued by the CCSO was requested by Sgt Floyd Davis. He and Rick had just finished listening to the frantic 911 call from Denise where she confirms she been kidnapped and was in a green Camaro. It was only after this that CCSO deputies knew to start looking for a green Camaro. 6:36PM. And most of them heard about the green Camaro from officers in the field. Not dispatch. Geez, maybe they should read their own I/A investigation so they can get their facts straight.