I want to share a quote from Congressman Vern Buchanan:
"The abduction and murder of Denise Amber Lee of North Port was a horrific crime," said Congressman Vern Buchanan (FL-13). "The fact that her death could have been prevented makes it all the more tragic.
"Most of Florida's 911 calls are handled correctly, but any mistake can mean the difference between life and death," added Buchanan. "Standardized training and testing for 911 operators and dispatchers is a worthy concept that could help save lives in the future."
There have been several articles this week in the paper and i have not had the time to post them all.
from today's Sun papers. I'm so grateful that Rick spoke up.
Charlotte Sheriff Speaks Out
CHARLOTTE COUNTY -- One week after learning Denise Amber Lee was found dead in the woods, then-Charlotte County Chief Deputy Bill Cameron says he went on TV and apologized to Denise's father, Rick Goff, and her widower, Nathan Lee.
Cameron, who was not the sheriff at the time when Denise was murdered on Jan. 17, 2008, was second in command to then-sheriff John Davenport.
Since becoming sheriff in 2008, Cameron says it's simply "not true" that the Charlotte County Sheriff's top brass has not told the families "countless times" they regret the loss of Denise and admitted mistakes were made leading up to her death.
"We have been painted as heartless monsters by Nathan Lee," Cameron said following the kidnapping, rape and murder of Denise, a 21-year-old North Port mother of two young boys. Her father, Goff, is a 25-year veteran with the Sheriff's Office.
Cameron was with Davenport at a Jan. 24, 2008, press conference that was called because the CCSO said the media kept reporting incorrect details of Denise's murder.
Davenport told the media several reported facts regarding a 911 call from eyewitness Jane Kowalski of Tampa weren't true.
On the night of Denise's death, Kowalski called 911 after seeing a dark Camaro with someone she described as a child in the back seat banging on the window and screaming.
She gave the CCSO call taker details of every cross street the suspicious vehicle passed. She also described the driver -- later identified as Michael King -- and the left turn he took onto Toledo Blade Boulevard back toward North Port. Denise's body was found buried off Toledo Blade two days later.
Following an Internal Affairs investigation, CCSO telecommunications staff members were disciplined for not dispatching the 911 call to North Port police officers already on a massive citywide manhunt for Denise and the Camaro.
Believing CCSO telecommunications didn't follow protocol, Nathan notified the CCSO he intended to sue for negligence and wrongful death on behalf of himself, Denise's estate, her two young sons and Denise's parents, Rick and Susan Goff.
In October, his attorney filed the lawsuit at the Charlotte County Justice Center in Punta Gorda.
Nathan has held several news conferences since Denise's death. After filing the lawsuit, he said he "never" received an apology for the critical information not reaching deputies on the night of his wife's murder.
Cameron said he couldn't speak for Davenport, but said he did apologize to the family and gave Rick and Nathan $100,000 collected by Sheriff's Office employees last year.
"After the press conference we held (on Jan. 24, 2008), we heard Rick Goff was upset because we did not apologize," Cameron said. "That wasn't the reason for the press conference, but I understood Rick was upset. After the press conference ended, I found a reporter from SNN and publicly on television, I said the Sheriff's Office was very sorry for what had happened."
Goff said he saw Cameron on SNN but didn't consider his remarks "real" because he was told the four people from the CCSO who wrote the speech didn't think to include an apology during the press conference.
"I was told by the (then) sheriff that sheriffs don't make a habit of apologizing," Goff said Friday.
Since Jan. 24, 2008, "I've apologized many times," Cameron said. "It was an emotional time for the Sheriff's Office. This is our family. Nate Lee is not our family, but Rick Goff is. This agency was devastated. We love Rick Goff."
Cameron said Nathan has "kicked us in the teeth."
"(Nathan) hired a public relations firm and is trying to win a lawsuit," he said. "Some of what has been done has been calculated by the firm."
Cameron said this week that Davenport apologized to the family in a "Dateline NBC" interview that aired in June 2008.
Davenport was shown twice during the hour-long special, but transcripts indicate he did not apologize to the family. He was asked if the botched 911 call was a missed opportunity, and he answered "certainly it was."
But Davenport said in the interview the handling of the call may not have changed the outcome that night. He said the assumption that Charlotte County "screwed up" and could've saved Denise's life is wrong.
If his department could be accused of anything, the sheriff told "Dateline," it would be trying too hard that night.
"Because it was one of our own (Rick Goff), and we knew it, and all the resources were being sent, it was chaos. It was stressful. I mean, in the course of trying to do too much, frankly, I think they missed the call," he said.
Davenport also told "Dateline" there was "no punishment" he could ever give the operators that they're not already facing themselves and living with every day.
"They feel terrible about this. Terrible," Davenport said to "Dateline." "I have total confidence in people that have been involved in this. I truly do. And they've been under pressure many times before. But they didn't make the mistake. This time they did. We all have."
Nathan said despite Davenport admitting mistakes were made, the CCSO continues to create obstacles for him, even before he filed the lawsuit.
He said the CCSO gave him a heavily redacted Internal Affairs report from the telecommunications employees suspensions. Nathan said he needed the report before filing the lawsuit. He also found out "Dateline" had obtained a "clean," unredacted copy of the document.
After taking the CCSO to court over the issue, the CCSO attorney told him to file a lawsuit to receive a clean copy. A judge agreed.
Cameron said he was "unaware" that "Dateline" ever requested a copy of the investigative report.
"Legally, we have to redact protected information about the case," Cameron said. "(Kowalski's) information has to be protected. At the time of Nathan's request, King was still being tried in court. It was an ongoing investigation. Rick works here. He could come in and see the report whenever he wants."
Nathan claims Kowalski wanted people to know who she is because she has gone on "Dateline" and other national TV shows to tell her story. She also testified in court during King's trial.
"That doesn't matter," Cameron said. "The law says we have to redact that part of the report. We told Nathan's attorneys that if they had any questions about the redacted information, that we would answer them."
Next, Nathan said the CCSO filed a motion last week to have the wrongful death lawsuit thrown out of court. Court records show the CCSO believes the agency didn't have to protect Denise any differently than any other citizen. However, on the day of the murder, the North Port Police Department issued a "be on the look out" for Denise two hours before Kowalski's call came into the CCSO dispatch center.
"I don't want to get into a fighting match with the sheriff," Nathan said. "It's tough for Rick because he works for the Sheriff's Office and he's part of my family. He loves his grandsons and his daughter so much.
"I expected the CCSO would try to block the lawsuit because they don't want to pay for their grievous incompetence," he added. "I just think the taxpayers need to know that their money is going to fight our family. The CCSO's actions speak louder than their words."
Cameron said he couldn't discuss the lawsuit, but the Sheriff's Office is supportive of Goff.
"Rick and I stay in touch all of the time," he said. "After this happened, I was with Rick and Nate the whole weekend. I kept them up to date with everything we knew."
During King's two-week murder trial in September, Cameron showed up for 25 minutes one day to support Goff. That's the last time Goff said he saw or spoke to Cameron.
Cameron maintains his agency "worked hard" to help with the details and police work needed to bring King to justice. A judge will sentence King to either death or life in prison in December.
"We worked closely with the North Port Police Department and other agencies to bring the case to a successful close," Cameron said. "You won't hear about that because our agency has been painted like the bad guy."
The Sheriff's Office recently lent support for proposed legislation by state Rep. Ken Roberson, R-Port Charlotte, for a 911 mandatory training bill he is confident will pass next year.
Cameron said he has been working with Roberson for "a long time" in drafting the proposed legislation.
According to CCSO spokesman Bob Carpenter, "the sheriff has been in Tallahassee a few times before, giving input on this legislation."
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
North Port Community News Editor
Saturday, November 21, 2009
Saturday, November 14, 2009
Today's Sun Herald by Elaine Allen-Emrich
The nice thing about today's article is the Sun had a picture of Denise and Nathan. Usually the papers print a picture of Denise and a shot of King or they print a picture of Nathan and a shot of King. Today there was one of Nate and one of Denise. I know this sounds like a silly comment but it's been difficult and, yes, painful at times seeing Denise and King's pictures taking up the same print on the same page.
As to the article and Bill Cameron all I can say is "friggin' unbelievable".
Sheriff's Office Wants Lees Lawsuit Thrown Out
Published on: Saturday, November 14th, 2009
PUNTA GORDA -- The Charlotte County Sheriff's Office has asked that the civil lawsuit Nathan Lee filed against the agency a month ago in the death of his wife Denise be thrown out of court, according to court documents filed this week.
The CCSO states the case should be dismissed with prejudice and asks for Lee to pay court fees.
In the 13-page motion, the Sheriff's Office claims no responsibility for Denise Amber Lee's death due to a "mishandled" 911 call because her murder was committed by a third party -- Michael King.
The motion states, "Absent a special duty to protect a person from being victimized by a criminal act, a governmental agency's duty to protect a citizen is a general duty owed to the public at large, and any actions taken in fulfilling that responsibility will not be subject to scrutiny by way of a suit for damages."
A court hearing has not been set yet in the case..
Lee maintains that a 911 call taker and dispatchers failed to send any help for his wife on Jan. 17, 2008, after an eyewitness, Jane Kowalski, called to report suspicious activity in the vehicle next to her while she was driving south on U.S. 41 in Charlotte County. Denise, 21, had been kidnapped by King from her North Port home and was blindfolded and bound in the back seat of his Camaro, which was traveling near Kowalski's car.
In a detailed, nine-minute call, Kowalski told a 911 call taker that the person in the Camaro's back seat was screaming and slapping the window. King turned left on Toledo Blade Boulevard, and Kowalski was unable to follow.
Denise's body was found two days later in a wooded area off Toledo Blade.
Lee claims the botched handling of the 911 call in the CCSO dispatch center helped lead to Denise's death. He says employees proved "severe incompetence" in handling the 911 call and "breached their duties" by incorrectly performing numerous operational acts -- including failing to timely air BOLOs about King's Camaro from the North Port Police Department to deputies, failing to communicate the information from Kowalski, failing to timely log her call into the system for 12 minutes after the call was made, and failing to dispatch the information from the call.
"I just think people who live in Charlotte County should be concerned that (the CCSO) are saying they had no duty to protect Denise," Lee said Friday. "It's so unbelievable to say."
Charlotte County Sheriff Bill Cameron was named as the defendant in Lee's 17-page wrongful death lawsuit. Although Cameron was not the sheriff at the time -- John Davenport was -- Lee is required to name him on behalf of the Sheriff's Office for legal purposes, said his attorney, Patrick Boyle of Frankfurt Kurnit Klein & Selz.
Boyle said he expected the Sheriff's Office to fight the suit "every step of the way."
"It's common for challenges in most civil cases," Lee agreed.
The civil suit doesn't specify an amount Lee is seeking. State law allows only $200,000 to be awarded in a settlement of such a suit, but a jury can award more.
The CCSO conducted an Internal Affairs investigation following the incident. Two dispatchers were suspended for not following protocol.
The sheriff's motion filed this week states Lee's lawsuit puts a spin on the 911 call, saying that because Kowalski called 911 and alerted law enforcement about the situation, she didn't take any further action to help Denise (because she expected the Sheriff's Office to respond timely) -- "thereby increasing the risk of harm faced by Mrs. Lee."
In the call, Kowalski gave specific street names and explained that King turned onto Toledo Blade. She told the operator she didn't follow him because traffic was too heavy. Kowalski pulled over and asked that someone follow up with her.
The operator indicated in the call that the vehicle was headed toward Interstate 75.
Denise's body was found less than a mile from the Interstate. King was pulled over as he entered I-75 nearly three hours after Kowalski's call.
The CCSO motion also contends that no special relationship existed between the Sheriff's Office and Denise compared to anyone else in the general public -- meaning she wasn't entitled to any special protection.
The CCSO suggests the agency is only liable when a special relationship exists if employees make promises to provide assistance "uniquely responsive to someone, and the person relies upon those assurances to his detriment," according to the motion.
Jurors recommended the death penalty for King in September. A Sarasota judge ultimately will decide his fate in December.
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
As to the article and Bill Cameron all I can say is "friggin' unbelievable".
Sheriff's Office Wants Lees Lawsuit Thrown Out
Published on: Saturday, November 14th, 2009
PUNTA GORDA -- The Charlotte County Sheriff's Office has asked that the civil lawsuit Nathan Lee filed against the agency a month ago in the death of his wife Denise be thrown out of court, according to court documents filed this week.
The CCSO states the case should be dismissed with prejudice and asks for Lee to pay court fees.
In the 13-page motion, the Sheriff's Office claims no responsibility for Denise Amber Lee's death due to a "mishandled" 911 call because her murder was committed by a third party -- Michael King.
The motion states, "Absent a special duty to protect a person from being victimized by a criminal act, a governmental agency's duty to protect a citizen is a general duty owed to the public at large, and any actions taken in fulfilling that responsibility will not be subject to scrutiny by way of a suit for damages."
A court hearing has not been set yet in the case..
Lee maintains that a 911 call taker and dispatchers failed to send any help for his wife on Jan. 17, 2008, after an eyewitness, Jane Kowalski, called to report suspicious activity in the vehicle next to her while she was driving south on U.S. 41 in Charlotte County. Denise, 21, had been kidnapped by King from her North Port home and was blindfolded and bound in the back seat of his Camaro, which was traveling near Kowalski's car.
In a detailed, nine-minute call, Kowalski told a 911 call taker that the person in the Camaro's back seat was screaming and slapping the window. King turned left on Toledo Blade Boulevard, and Kowalski was unable to follow.
Denise's body was found two days later in a wooded area off Toledo Blade.
Lee claims the botched handling of the 911 call in the CCSO dispatch center helped lead to Denise's death. He says employees proved "severe incompetence" in handling the 911 call and "breached their duties" by incorrectly performing numerous operational acts -- including failing to timely air BOLOs about King's Camaro from the North Port Police Department to deputies, failing to communicate the information from Kowalski, failing to timely log her call into the system for 12 minutes after the call was made, and failing to dispatch the information from the call.
"I just think people who live in Charlotte County should be concerned that (the CCSO) are saying they had no duty to protect Denise," Lee said Friday. "It's so unbelievable to say."
Charlotte County Sheriff Bill Cameron was named as the defendant in Lee's 17-page wrongful death lawsuit. Although Cameron was not the sheriff at the time -- John Davenport was -- Lee is required to name him on behalf of the Sheriff's Office for legal purposes, said his attorney, Patrick Boyle of Frankfurt Kurnit Klein & Selz.
Boyle said he expected the Sheriff's Office to fight the suit "every step of the way."
"It's common for challenges in most civil cases," Lee agreed.
The civil suit doesn't specify an amount Lee is seeking. State law allows only $200,000 to be awarded in a settlement of such a suit, but a jury can award more.
The CCSO conducted an Internal Affairs investigation following the incident. Two dispatchers were suspended for not following protocol.
The sheriff's motion filed this week states Lee's lawsuit puts a spin on the 911 call, saying that because Kowalski called 911 and alerted law enforcement about the situation, she didn't take any further action to help Denise (because she expected the Sheriff's Office to respond timely) -- "thereby increasing the risk of harm faced by Mrs. Lee."
In the call, Kowalski gave specific street names and explained that King turned onto Toledo Blade. She told the operator she didn't follow him because traffic was too heavy. Kowalski pulled over and asked that someone follow up with her.
The operator indicated in the call that the vehicle was headed toward Interstate 75.
Denise's body was found less than a mile from the Interstate. King was pulled over as he entered I-75 nearly three hours after Kowalski's call.
The CCSO motion also contends that no special relationship existed between the Sheriff's Office and Denise compared to anyone else in the general public -- meaning she wasn't entitled to any special protection.
The CCSO suggests the agency is only liable when a special relationship exists if employees make promises to provide assistance "uniquely responsive to someone, and the person relies upon those assurances to his detriment," according to the motion.
Jurors recommended the death penalty for King in September. A Sarasota judge ultimately will decide his fate in December.
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
Friday, November 13, 2009
Today's Herald Tribune
Since we learned about this motion I've been holding off commenting. I am doing my best to restrain myself from saying anything unladylike. It's unbelievable. "Special Relationship"? What's that? I just cannot understand how the sheriff's department, namely Bill Cameron (who was in charge the night Denise died) refuses to accept any responsibility for this debacle. He and the sheriff before him (John Davenport) and their cronies truly do not believe they did anything wrong and are doing anything wrong. It's unconscionable. No apologies. No nothing. They just want to wash their hands of the whole thing. "She would have died anyway" according to John Davenport. They would have swept the entire incident under the rug if Jane Kowalski had not persisted in her phone calls to the North Port Police Department and had we not read the Charlotte County Sheriff's Office Internal Affairs report. sigh.
Here's an article from today's paper by Jason Witz with the Herald Tribune.
Sheriff's Office wants Lee suit thrown out
By JASON WITZ Correspondent
Published: Friday, November 13, 2009 at 1:00 a.m.
Last Modified: Thursday, November 12, 2009 at 11:58 p.m.
CHARLOTTE COUNTY - Nathan Lee's wrongful death lawsuit against the Charlotte County Sheriff's Office should be thrown out because the agency gave no specific promises it would protect his wife, a motion released Thursday stated.
In a 13-page motion filed in Charlotte County circuit court, lawyers for the Sheriff's Office argued that 911 workers did not make "assurances to provide assistance uniquely responsive" to a key witness who reported seeing Denise Lee with her captor.
The motion asks a judge to dismiss Nathan Lee's lawsuit seeking damages from the Sheriff's Office in the murder of Denise Lee after her January 2008 kidnapping and rape. A hearing date for the motion has not been set.
The Sheriff's Office contends it would not be liable in Lee's death because no "special relationship" existed with her compared with the general public.
Although the operation of a 911 communication system is part of law enforcement services provided to the public, the agency is liable only when a special relationship is created, the motion states.
The Sheriff's Office contends that such relationship would exist only if, through employees, it makes assurances to provide assistance uniquely responsive to someone, and the person relies upon those assurances to his detriment, according to the motion.
Without that relationship, the attorneys contend, a governmental agency's duty to protect a person cannot be subject to a suit.
Lawyers say there is "no factual basis" to suggest any Sheriff's Office employees made any special promises during its 911 call with Tampa resident Jane Kowalski, who saw Denise Lee in the back of her abductor's car, near the Charlotte-Sarasota County line, pleading for help. Call takers failed to alert deputies, who were patrolling nearby.
Nathan Lee's suit accuses Sheriff Bill Cameron and his employees of being negligent in investigating the abduction of Denise Lee and contributing to her death.
Denise Lee, 21, was later found buried in a shallow grave in North Port, a few miles from where Kowalski had seen her in the car driven by unemployed North Port plumber Michael King, who awaits sentencing for his conviction for murder, kidnap and rape.
Lee is seeking a jury award of more than the statutory limit of $200,000. He said the motion seems contrary to the motto "To serve and protect."
"I'm just extremely frustrated," he said.
The Sheriff's Office is arguing it "had no duty to protect Denise," Nathan Lee added. "I definitely think the citizens of Charlotte County should be concerned about that."
Cameron said the agency would not comment.
Sheriff's Office lawyers say Kowalski was never told to take any action other than observe King's vehicle, court documents show.
But Lee's suit alleges that the Sheriff's Office's handling of Kowalski's call prevented her "from taking other action to help Denise Lee, thereby increasing the risk of harm faced by Lee."
Link:
http://www.heraldtribune.com/article/20091113/ARTICLE/911131037
Here's an article from today's paper by Jason Witz with the Herald Tribune.
Sheriff's Office wants Lee suit thrown out
By JASON WITZ Correspondent
Published: Friday, November 13, 2009 at 1:00 a.m.
Last Modified: Thursday, November 12, 2009 at 11:58 p.m.
CHARLOTTE COUNTY - Nathan Lee's wrongful death lawsuit against the Charlotte County Sheriff's Office should be thrown out because the agency gave no specific promises it would protect his wife, a motion released Thursday stated.
In a 13-page motion filed in Charlotte County circuit court, lawyers for the Sheriff's Office argued that 911 workers did not make "assurances to provide assistance uniquely responsive" to a key witness who reported seeing Denise Lee with her captor.
The motion asks a judge to dismiss Nathan Lee's lawsuit seeking damages from the Sheriff's Office in the murder of Denise Lee after her January 2008 kidnapping and rape. A hearing date for the motion has not been set.
The Sheriff's Office contends it would not be liable in Lee's death because no "special relationship" existed with her compared with the general public.
Although the operation of a 911 communication system is part of law enforcement services provided to the public, the agency is liable only when a special relationship is created, the motion states.
The Sheriff's Office contends that such relationship would exist only if, through employees, it makes assurances to provide assistance uniquely responsive to someone, and the person relies upon those assurances to his detriment, according to the motion.
Without that relationship, the attorneys contend, a governmental agency's duty to protect a person cannot be subject to a suit.
Lawyers say there is "no factual basis" to suggest any Sheriff's Office employees made any special promises during its 911 call with Tampa resident Jane Kowalski, who saw Denise Lee in the back of her abductor's car, near the Charlotte-Sarasota County line, pleading for help. Call takers failed to alert deputies, who were patrolling nearby.
Nathan Lee's suit accuses Sheriff Bill Cameron and his employees of being negligent in investigating the abduction of Denise Lee and contributing to her death.
Denise Lee, 21, was later found buried in a shallow grave in North Port, a few miles from where Kowalski had seen her in the car driven by unemployed North Port plumber Michael King, who awaits sentencing for his conviction for murder, kidnap and rape.
Lee is seeking a jury award of more than the statutory limit of $200,000. He said the motion seems contrary to the motto "To serve and protect."
"I'm just extremely frustrated," he said.
The Sheriff's Office is arguing it "had no duty to protect Denise," Nathan Lee added. "I definitely think the citizens of Charlotte County should be concerned about that."
Cameron said the agency would not comment.
Sheriff's Office lawyers say Kowalski was never told to take any action other than observe King's vehicle, court documents show.
But Lee's suit alleges that the Sheriff's Office's handling of Kowalski's call prevented her "from taking other action to help Denise Lee, thereby increasing the risk of harm faced by Lee."
Link:
http://www.heraldtribune.com/article/20091113/ARTICLE/911131037
Friday, November 6, 2009
Where to begin?
Many people have been asking about me and my blog. They have expressed concern that I have not blogged lately. Where to begin? So much has happened in such a short amount of time. So many emotions have been felt. It's difficult to even know where to begin.
Life is moving forward for our family. We've had weddings, births and deaths.... Life and death are moving us forward. Joy and sorrow. Lots and lots of love. So much support. So much anger. It's been.... in a word? overwhelming and emotionally exhausting.
We've been called "killers", "media whores", "heroes", and "inspiring". Some have said we are only "in it for the money" and "publicity".
I must say the goodness in people and the kind thoughts and prayers have heavily outweighed the other less than kind comments.
As you all know, I'm very very proud of Nathan. And, Denise....... gosh, how they have both in their heroism and strength have humbled me. I thought I was a strong woman and that I've met with great hardship and tragedy in the past. But, I have never had to face or endure what Denise had to endure. And, yet, still, she rose up and maintained her grace and dignity throughout her ordeal. On her 9-1-1 call, she begged King 17 times and used the words "please". She even fought with grace and dignity. She saved Noah and Adam. Yes, I consider Denise a saint. She was nothing but pure goodness. We were so blessed to have had her as part of our family even for such a short time. Did we know it and appreciate it while she was alive. Yes, I believe we did. But did we recognize the magnitude of her goodness? No. We just took it for granted. She was a nice girl. That's all we knew. I never had a clue to as how strong, brave and smart she was. Nathan did though. Nathan knew.
And, Nathan? gosh, how he's humbled me, too. The way he's faced this horrific ordeal can only be commended. He's working so hard to turn a negative into a positive. He's working so hard to keep Denise's spirit and love alive in Noah and Adam. He's working so hard to be happy and to smile. He insists Denise would want him smiling and happy, not cowering in a corner. Not many people are aware of the pain and suffering he endured after she died. Not many people had a window into his grief. I did. Not many people have a window into how he still struggles. Why? I assume it's because he does not want to cause more pain. Pain has such a ripple affect. Pain is not easy to watch.
We went to a funeral this past Wednesday. The young man who died was Denise's age and went to school with Denise. He was 23. He spent his later years struggling with drugs and alcohol. Drugs and alcohol won out in the end. He was at a party, went in a passed out and never woke up. Watching his family's pain was horrific. Watching his mom struggle with the "whys" we continue to struggle with. Pain on display.
Shawn the young man's older brother put his pain on display. He gave one of the most moving eulogies I have ever heard. It was heartfelt. He did not hold anything back. He hit the nail on the head and did not pull any punches. We really do have to be true to ourselves and love ourselves.
I've received derogatory comments on this blog about our travels and our sharing our story with 9-1-1 calltakers and dispatchers across the country. They termed it as "fun" and referred to these trips as "vacations". They said we were not grieving and that we were causing more pain to the Goffs who were truly grieving. sigh. I finally had to shut the "comments" button off because no matter how untrue I knew it was, it was still hurtful. Pain on display. I guess I asked for the comments when I started blogging.
No. Pain on display is never easy. Only malicious people would find joy in other's pain.
I'm proud of the girl Nathan is dating. We've gotten grief about that too. Nathan dating so soon that is. Nathan started dating her last year. Yes, that was difficult for us. We weren't ready to move on. We were still and are still grieving. We did not think that Nathan should be moving on so soon. Little did we realize at the time that Nathan "needed" to move on in order to survive. This young lady has seen Nathan through a hell that I just can barely imagine even though I'm his mother. She's been there for Nathan through hell. Hopefully someday their relationship will bloom and grow and there will be marriage in sight. The boys love her. But, if it doesn't, Nathan could not ask for a better friend. I cannot say what Denise would be thinking if she were alive. She's not alive. She's dead and since she's in heaven I can only think of her thinking loving thoughts and praying for Nathan's sanity and happiness. That's the kind of person she was. She would not want to see Nathan doomed to perpetual pain or worse driven insane through pain.
It's so easy to judge other people. We judged and we were wrong to judge. Of course, for us we were only looking out for our son, his sanity and his future. Those others who have made snide comments? Who are they looking out for? Not Nate, not Denise and not Noah and Adam.
Killers
And, yes, our family was called "killers" because Michael King's jury recommended the death penalty. What's up with that? Some families members spoke out saying unequivocally that we wanted the death penalty for King. Personally, I have mixed emotions about it. Killing King will never bring Denise back. Killing King will never take the pain away he caused her, the terror, the suffering, the violation, the brutality, the callousness of him just listening to her begging for her life..... She'll still have suffered all that pain. Nothing will ever minimize it or take it away. Well, I take that back. If there is indeed a heaven, Denise is there, and no one can ever hurt her again. But killing King is not going to help her. But killing King will do a couple of things that will help me. One, I feel better knowing he'll NEVER be able to hurt another person once he's dead. Two, he'll never be able to think of his crime and fantasize over it. He won't be able to dream about it or glory in it. And I believe he does think about it and fantasize about it. He should have Denise wiped completely out of his brain. I don't even want him visualizing her. So, if wishing King dead makes me a killer than so be it. Some people need killing. Some deserve mercy. King does not.
9-1-1
We've been doing a lot of positive stuff in helping 9-1-1 and it's industry. These trips we go on..... The lives that are touched. And it's Denise who is touching them. We're just the tools and the story tellers. We share her story in hopes that other 9-1-1 call centers can learn from it. You can see how apprehensive they all are about hearing the story. You can see their apprehension as far as talking to us. They don't know what to say. But, once the ice is broken and they hear the story, everyone just rises up and wants to do better. And some (most really) are already doing fantastic jobs. Then they take Denise's story back with them to the other call takers and dispatchers in their comm centers. They wear their bracelets with pride. They feel appreciated and thank us! We should be thanking them. It truly is a thankless job. Most of the general public still think of them as telephone operators without brains that just place the call to the appropriate department. These people have to multitask, think out of the box, listen to all kinds of horrific situations, listen to all kinds of crap, maintain control or gain some control..... all this while trying their damdest to figure out where a cell phone call is coming from. It's crazy! But still... one guy in Illinois told me of a woman in his call center that "is" just like our call taker was. She's been there 20 years or so and does not like typing into the CAD. She "still" writes things down. I did not know what to say. I wanted to yell at him. "WHAT! ARE YOU WAITING FOR SOMEONE TO DIE!" But I didn't. I thought my goodness. Even after hearing our story this supervisor is "hoping" Denise's story will help his call taker see the light. sigh. Some people get it, some don't.
I better go. My emotions are starting to run away with me. I did not re-read this so, please, forgive any errors. Everything was typed off the cuff.
Life is moving forward for our family. We've had weddings, births and deaths.... Life and death are moving us forward. Joy and sorrow. Lots and lots of love. So much support. So much anger. It's been.... in a word? overwhelming and emotionally exhausting.
We've been called "killers", "media whores", "heroes", and "inspiring". Some have said we are only "in it for the money" and "publicity".
I must say the goodness in people and the kind thoughts and prayers have heavily outweighed the other less than kind comments.
As you all know, I'm very very proud of Nathan. And, Denise....... gosh, how they have both in their heroism and strength have humbled me. I thought I was a strong woman and that I've met with great hardship and tragedy in the past. But, I have never had to face or endure what Denise had to endure. And, yet, still, she rose up and maintained her grace and dignity throughout her ordeal. On her 9-1-1 call, she begged King 17 times and used the words "please". She even fought with grace and dignity. She saved Noah and Adam. Yes, I consider Denise a saint. She was nothing but pure goodness. We were so blessed to have had her as part of our family even for such a short time. Did we know it and appreciate it while she was alive. Yes, I believe we did. But did we recognize the magnitude of her goodness? No. We just took it for granted. She was a nice girl. That's all we knew. I never had a clue to as how strong, brave and smart she was. Nathan did though. Nathan knew.
And, Nathan? gosh, how he's humbled me, too. The way he's faced this horrific ordeal can only be commended. He's working so hard to turn a negative into a positive. He's working so hard to keep Denise's spirit and love alive in Noah and Adam. He's working so hard to be happy and to smile. He insists Denise would want him smiling and happy, not cowering in a corner. Not many people are aware of the pain and suffering he endured after she died. Not many people had a window into his grief. I did. Not many people have a window into how he still struggles. Why? I assume it's because he does not want to cause more pain. Pain has such a ripple affect. Pain is not easy to watch.
We went to a funeral this past Wednesday. The young man who died was Denise's age and went to school with Denise. He was 23. He spent his later years struggling with drugs and alcohol. Drugs and alcohol won out in the end. He was at a party, went in a passed out and never woke up. Watching his family's pain was horrific. Watching his mom struggle with the "whys" we continue to struggle with. Pain on display.
Shawn the young man's older brother put his pain on display. He gave one of the most moving eulogies I have ever heard. It was heartfelt. He did not hold anything back. He hit the nail on the head and did not pull any punches. We really do have to be true to ourselves and love ourselves.
I've received derogatory comments on this blog about our travels and our sharing our story with 9-1-1 calltakers and dispatchers across the country. They termed it as "fun" and referred to these trips as "vacations". They said we were not grieving and that we were causing more pain to the Goffs who were truly grieving. sigh. I finally had to shut the "comments" button off because no matter how untrue I knew it was, it was still hurtful. Pain on display. I guess I asked for the comments when I started blogging.
No. Pain on display is never easy. Only malicious people would find joy in other's pain.
I'm proud of the girl Nathan is dating. We've gotten grief about that too. Nathan dating so soon that is. Nathan started dating her last year. Yes, that was difficult for us. We weren't ready to move on. We were still and are still grieving. We did not think that Nathan should be moving on so soon. Little did we realize at the time that Nathan "needed" to move on in order to survive. This young lady has seen Nathan through a hell that I just can barely imagine even though I'm his mother. She's been there for Nathan through hell. Hopefully someday their relationship will bloom and grow and there will be marriage in sight. The boys love her. But, if it doesn't, Nathan could not ask for a better friend. I cannot say what Denise would be thinking if she were alive. She's not alive. She's dead and since she's in heaven I can only think of her thinking loving thoughts and praying for Nathan's sanity and happiness. That's the kind of person she was. She would not want to see Nathan doomed to perpetual pain or worse driven insane through pain.
It's so easy to judge other people. We judged and we were wrong to judge. Of course, for us we were only looking out for our son, his sanity and his future. Those others who have made snide comments? Who are they looking out for? Not Nate, not Denise and not Noah and Adam.
Killers
And, yes, our family was called "killers" because Michael King's jury recommended the death penalty. What's up with that? Some families members spoke out saying unequivocally that we wanted the death penalty for King. Personally, I have mixed emotions about it. Killing King will never bring Denise back. Killing King will never take the pain away he caused her, the terror, the suffering, the violation, the brutality, the callousness of him just listening to her begging for her life..... She'll still have suffered all that pain. Nothing will ever minimize it or take it away. Well, I take that back. If there is indeed a heaven, Denise is there, and no one can ever hurt her again. But killing King is not going to help her. But killing King will do a couple of things that will help me. One, I feel better knowing he'll NEVER be able to hurt another person once he's dead. Two, he'll never be able to think of his crime and fantasize over it. He won't be able to dream about it or glory in it. And I believe he does think about it and fantasize about it. He should have Denise wiped completely out of his brain. I don't even want him visualizing her. So, if wishing King dead makes me a killer than so be it. Some people need killing. Some deserve mercy. King does not.
9-1-1
We've been doing a lot of positive stuff in helping 9-1-1 and it's industry. These trips we go on..... The lives that are touched. And it's Denise who is touching them. We're just the tools and the story tellers. We share her story in hopes that other 9-1-1 call centers can learn from it. You can see how apprehensive they all are about hearing the story. You can see their apprehension as far as talking to us. They don't know what to say. But, once the ice is broken and they hear the story, everyone just rises up and wants to do better. And some (most really) are already doing fantastic jobs. Then they take Denise's story back with them to the other call takers and dispatchers in their comm centers. They wear their bracelets with pride. They feel appreciated and thank us! We should be thanking them. It truly is a thankless job. Most of the general public still think of them as telephone operators without brains that just place the call to the appropriate department. These people have to multitask, think out of the box, listen to all kinds of horrific situations, listen to all kinds of crap, maintain control or gain some control..... all this while trying their damdest to figure out where a cell phone call is coming from. It's crazy! But still... one guy in Illinois told me of a woman in his call center that "is" just like our call taker was. She's been there 20 years or so and does not like typing into the CAD. She "still" writes things down. I did not know what to say. I wanted to yell at him. "WHAT! ARE YOU WAITING FOR SOMEONE TO DIE!" But I didn't. I thought my goodness. Even after hearing our story this supervisor is "hoping" Denise's story will help his call taker see the light. sigh. Some people get it, some don't.
I better go. My emotions are starting to run away with me. I did not re-read this so, please, forgive any errors. Everything was typed off the cuff.
Monday, October 19, 2009
Tomorrow's Sun Paper
Lee, Kowalski slated to appear on 'Good Morning America' Tuesday
By ELAINE ALLEN-EMRICH
North Port Community News Editor
Tuesday, Nathan Lee and Jane Kowalski are scheduled to appear on "Good Morning America" to talk about life after the 2008 kidnapping, rape and murder of Nathan's wife, Denise Amber Lee.
Nathan recently filed a wrongful death and negligence lawsuit against the Charlotte County Sheriff's Office, alleging the handling of 911 call made by Kowalski was botched by CCSO dispatchers, leading to Denise's death.
The 21-year-old mother of two was abducted from her North Port home Jan. 17, 2008, by Michael King, who raped and murdered her. The 38-year-old was convicted on Sept. 4. Jurors unanimously recommended the death penalty, which a judge will decide later on this year.
Kowalski, of Tampa, testified during King's trial that she saw him driving a dark-colored Camaro with someone screaming and slapping the window in the back seat on the night Denise was kidnapped. After she called 911 to report the strange incident, call center staff did not dispatch deputies to Toledo Blade Boulevard, where Kowalski saw King turn off.
Denise had been trapped in King's car. Her body was found buried off Toledo Blade two days later.
"They called me to be on the show and tell Denise's story," Nathan said Monday. "I've always said Denise did not die in vain. She would want me to do this to help prevent anyone else from being hurt, and to fix the 911 system."
Following Denise's death, Nathan, his family and friends created the Denise Amber Lee Foundation to strengthen the 911 system and create universal, mandatory training for all call takers. Lee has been to 10 states talking representing the foundation telling Denise's story and lobbying for minimum standards for training, protocol and equipment for all call centers.
"Good Morning America" begins at 7 a.m. on ABC, Comcast channel 7.
This isn't the first time Nathan has been on national TV promoting a "much needed" 911 overhaul. He's also been on the "Dr. Phil" show and "Dateline NBC."
Denise's story is also featured in this month's Reader's Digest. The article, by Michael Crowley, cites several examples of "911 Calls Gone Tragically Wrong," including an Orlando woman who called 911 after she was kidnapped. In that case, the operator lectured the woman for not telling him where she was during the call. Her ex-boyfriend shot and killed her before turning the gun on himself, Crowley wrote.
The article leads off: "One afternoon in January 2008, Nathan Lee returned home from work to find his two little boys crammed into the same crib, crying. Their mother had left behind her cell phone and purse and disappeared."
The article goes on to state: "A spate of recent cases reveal shocking flaws in our national emergency response system -- at a cost measured in lives."
E-mail: eallen@sun-herald.com
http://sunnewspapers.net/articles/llnews.aspx?articleID=14696&bnpg=o
By ELAINE ALLEN-EMRICH
North Port Community News Editor
Tuesday, Nathan Lee and Jane Kowalski are scheduled to appear on "Good Morning America" to talk about life after the 2008 kidnapping, rape and murder of Nathan's wife, Denise Amber Lee.
Nathan recently filed a wrongful death and negligence lawsuit against the Charlotte County Sheriff's Office, alleging the handling of 911 call made by Kowalski was botched by CCSO dispatchers, leading to Denise's death.
The 21-year-old mother of two was abducted from her North Port home Jan. 17, 2008, by Michael King, who raped and murdered her. The 38-year-old was convicted on Sept. 4. Jurors unanimously recommended the death penalty, which a judge will decide later on this year.
Kowalski, of Tampa, testified during King's trial that she saw him driving a dark-colored Camaro with someone screaming and slapping the window in the back seat on the night Denise was kidnapped. After she called 911 to report the strange incident, call center staff did not dispatch deputies to Toledo Blade Boulevard, where Kowalski saw King turn off.
Denise had been trapped in King's car. Her body was found buried off Toledo Blade two days later.
"They called me to be on the show and tell Denise's story," Nathan said Monday. "I've always said Denise did not die in vain. She would want me to do this to help prevent anyone else from being hurt, and to fix the 911 system."
Following Denise's death, Nathan, his family and friends created the Denise Amber Lee Foundation to strengthen the 911 system and create universal, mandatory training for all call takers. Lee has been to 10 states talking representing the foundation telling Denise's story and lobbying for minimum standards for training, protocol and equipment for all call centers.
"Good Morning America" begins at 7 a.m. on ABC, Comcast channel 7.
This isn't the first time Nathan has been on national TV promoting a "much needed" 911 overhaul. He's also been on the "Dr. Phil" show and "Dateline NBC."
Denise's story is also featured in this month's Reader's Digest. The article, by Michael Crowley, cites several examples of "911 Calls Gone Tragically Wrong," including an Orlando woman who called 911 after she was kidnapped. In that case, the operator lectured the woman for not telling him where she was during the call. Her ex-boyfriend shot and killed her before turning the gun on himself, Crowley wrote.
The article leads off: "One afternoon in January 2008, Nathan Lee returned home from work to find his two little boys crammed into the same crib, crying. Their mother had left behind her cell phone and purse and disappeared."
The article goes on to state: "A spate of recent cases reveal shocking flaws in our national emergency response system -- at a cost measured in lives."
E-mail: eallen@sun-herald.com
http://sunnewspapers.net/articles/llnews.aspx?articleID=14696&bnpg=o
Saturday, October 17, 2009
Sun Paper editorial today
County should move quickly to settle Lee lawsuit
OUR POSITION: There are no defensible reasons for Charlotte County to engage in a long, ugly battle in the Lee family civil lawsuit.
We see four good reasons the Charlotte County Sheriff's Office should move as quickly as possible to settle the wrongful death and negligence lawsuit brought by the family of Denise Amber Lee:
* It is the right thing to do.
* We look very bad.
* It may well cost more in the long run.
* Some small good may come of all this.
Nathan Lee filed the long-expected lawsuit Wednesday, a month and a half after a jury in Sarasota found Michael King guilty of kidnapping his wife, Denise, from her North Port home, then raping and murdering her. The jury also recommended the death penalty for King.
The question of the culpability of the Sheriff's Office remains, though. From all evidence so far, we can only conclude that the 911 dispatch center terribly botched a call from an eyewitness that might have saved Denise Lee's life. Nathan Lee contends the breakdown in communications showed "severe incompetence." We can't argue otherwise. Whether it was a matter of improper protocol or operator error, the bottom line is that we -- that is, the Sheriff's Office acting on our behalf -- bear some responsibility.
From the beginning, the Sheriff's Office has reacted to public accusations of wrongdoing with a defensive stance that only seemed arrogant and offensive. That has been counterproductive. It rubbed salt in a deep wound. It was wrong.
As Nathan Lee told the Sun's Elaine Allen-Emrich Tuesday, "The Charlotte County Sheriff's Office should be our biggest ally in trying to fix the 911 system, but instead they just want to fight us every step of the way."
He is right, and we need to put a stop to this as soon as possible.
For one thing, it's simply the right thing to do. We need to admit that we bear some responsibility.
A protracted civil court battle will only compound past mistakes. It prolongs the pain for the family. It makes us look even worse than we already appear. The longer we fight, the higher the legal bills. The county is in the position of fighting an extremely sympathetic plaintiff. A jury might always chose to "send a message" with a harsh judgment. There is no defensible reason to string this along until a last-minute jury drawing, a common legal tactic. There is no reason to believe the Lee family would accept one at that point.
Instead, the Charlotte County Sheriff's Office should:
* Work on a swift settlement. The sooner the better.
* Admit responsibility for mistakes and apologize.
* Agree to become a working model for top-flight 911 emergency operations.
* Work with the Denise Amber Lee Foundation in its effort to reform and improve emergency call standards nationwide, including higher levels of mandatory training for call takers.
We need to admit errors, reach a fair settlement and embrace change. We need to do the right thing. It would help to create a proper legacy for a young woman whose life might have been spared if the department had done its job properly. It could bring something good and decent from this horror.
link: http://sunnewspapers.net/articles/edStory.aspx?articleID=445936
OUR POSITION: There are no defensible reasons for Charlotte County to engage in a long, ugly battle in the Lee family civil lawsuit.
We see four good reasons the Charlotte County Sheriff's Office should move as quickly as possible to settle the wrongful death and negligence lawsuit brought by the family of Denise Amber Lee:
* It is the right thing to do.
* We look very bad.
* It may well cost more in the long run.
* Some small good may come of all this.
Nathan Lee filed the long-expected lawsuit Wednesday, a month and a half after a jury in Sarasota found Michael King guilty of kidnapping his wife, Denise, from her North Port home, then raping and murdering her. The jury also recommended the death penalty for King.
The question of the culpability of the Sheriff's Office remains, though. From all evidence so far, we can only conclude that the 911 dispatch center terribly botched a call from an eyewitness that might have saved Denise Lee's life. Nathan Lee contends the breakdown in communications showed "severe incompetence." We can't argue otherwise. Whether it was a matter of improper protocol or operator error, the bottom line is that we -- that is, the Sheriff's Office acting on our behalf -- bear some responsibility.
From the beginning, the Sheriff's Office has reacted to public accusations of wrongdoing with a defensive stance that only seemed arrogant and offensive. That has been counterproductive. It rubbed salt in a deep wound. It was wrong.
As Nathan Lee told the Sun's Elaine Allen-Emrich Tuesday, "The Charlotte County Sheriff's Office should be our biggest ally in trying to fix the 911 system, but instead they just want to fight us every step of the way."
He is right, and we need to put a stop to this as soon as possible.
For one thing, it's simply the right thing to do. We need to admit that we bear some responsibility.
A protracted civil court battle will only compound past mistakes. It prolongs the pain for the family. It makes us look even worse than we already appear. The longer we fight, the higher the legal bills. The county is in the position of fighting an extremely sympathetic plaintiff. A jury might always chose to "send a message" with a harsh judgment. There is no defensible reason to string this along until a last-minute jury drawing, a common legal tactic. There is no reason to believe the Lee family would accept one at that point.
Instead, the Charlotte County Sheriff's Office should:
* Work on a swift settlement. The sooner the better.
* Admit responsibility for mistakes and apologize.
* Agree to become a working model for top-flight 911 emergency operations.
* Work with the Denise Amber Lee Foundation in its effort to reform and improve emergency call standards nationwide, including higher levels of mandatory training for call takers.
We need to admit errors, reach a fair settlement and embrace change. We need to do the right thing. It would help to create a proper legacy for a young woman whose life might have been spared if the department had done its job properly. It could bring something good and decent from this horror.
link: http://sunnewspapers.net/articles/edStory.aspx?articleID=445936
Thursday, October 15, 2009
Reader's Digest November 2009
911 Calls Gone Tragically Wrong
http://www.rd.com/your-america-inspiring-people-and-stories/911-calls-gone-tragically-wrong/article166229.html
One afternoon in January 2008, Nathan Lee returned home from work to find his two little boys crammed into the same crib, crying. Their mother had left behind her cell phone and purse and disappeared. Within a couple of hours, police in her southwest Florida town had a pretty good idea of what had happened to Denise Amber Lee. She'd been spotted tied up with rope—had even managed to briefly call 911—while in the backseat of a car owned by a 36-year-old unemployed plumber named Michael King.
Some calls aren't taken seriously because the system is burdened with stupid calls, especially now that everyone has a cell.Around 6:30 that evening, a woman placed an urgent call to 911 reporting the precise location of King's Camaro. It had pulled up alongside her car at a traffic light, and she could see someone crying out for help and banging on the back window. (She thought it was a child.) Just a few miles away, police were desperately searching for Denise with dogs and a helicopter.
But tragically, the 911 center never passed along the motorist's report. One officer later told Denise's father he was "sure" the Camaro had driven right by him, but no one had told him to watch out for it. The next time anyone saw Denise Lee was a few days later. She was lying naked in a shallow grave; she'd been sexually assaulted and shot. "There is no doubt in my mind that if the 911 call had been handled properly, she would still be here," Nathan Lee says. "It will haunt me for the rest of my life."
If there's one thing we think we can count on, it's that a frantic call to 911 will bring a swift and effective response. Government's first priority, after all, is protecting its citizens. But a spate of recent cases reveal shocking flaws in our national emergency response system—at a cost measured in lives. It's a system overstressed by boneheaded calls about everything from hangnails to poor restaurant service, weakened by state governments raiding its funds, and hobbled by the incompetence of a few bad apples.
"You roll the dice" when making a call for emergency help, admits Ronald Bonneau, who runs a 911 center 30 miles south of Chicago. "Frankly, there are centers out there where the operators are not very well trained."
One of those inadequately trained operators was the Pittsburgh-area 911 worker who took a call from a woman last April asking police to remove her 22-year-old son from her home. When the operator asked whether the man, Richard Poplawski, had any weapons, the mother responded, "Yes, but they're all legal."
"Okay, but he's not threatening you with anything?" the operator asked.
"Look, I'm just waking up," the woman said. "I want him gone."
The operator reported the call to the police dispatcher with a note indicating that the son had "no weapons." As a result, police walked into a death trap. Poplawski, a former Marine recruit who'd been tossed out of boot camp, had donned a bulletproof vest and set up an ambush. He opened fire with an AK-47 rifle and two other guns, killing three officers and wounding a fourth.
Then there's the case of Brittany Zimmermann. In May 2008, the 21-year-old University of Wisconsin student dialed 911, then hung up without saying anything. Never mind the audible screams and sounds of struggle in the background—all caught on tape—the operator insists she heard no noise on the line. She neither informed police nor tried to call back. Later that day, Zimmermann's fiancé found her stabbed and beaten to death in her apartment. The call, police later acknowledged, "should have resulted in a Madison police officer being dispatched"—an action that might have saved the young woman's life.
Human error might also have cost the life of Darlene Dukes, an Atlanta woman who called 911 last August gasping for breath. Dukes, 39, reached a dispatcher who already had a string of mishandled calls on her record and who, according to her supervisor, had once fallen asleep so deeply at her desk that she tumbled from her chair. (She claims she fell as she leaned to pick up a paper.) That dispatcher sent paramedics to the wrong address, 28 miles from the caller's home. By the time an ambulance reached Dukes, an hour later, she was nearly dead from a blood clot in her lungs. She died soon after reaching the hospital.
At least the operator in the Dukes fiasco was finally fired (she's appealing her termination). Incredibly, most of the 911 personnel involved in the other tragedies are still on the job. One of the two operators found to have botched the Denise Lee case was suspended without pay for 60 hours; the other, for only 36. The woman who gave the "no weapons" message to Pittsburgh cops was given paid leave. The operator who failed to act on Brittany Zimmermann's call was allowed to transfer to another county position.
This lack of accountability doesn't just allow incompetent operators to remain on the job—it gives workers with bad attitudes license to abuse the people they are paid to protect. When a Nashville woman called 911 last spring because her boyfriend was threatening her with a knife, an operator was caught on tape muttering to himself after hanging up, "I don't give a s— what happens to you." The call center apparently took its time forwarding the information, and police arrived three hours later. But at least the victim in that case survived.
Last January, a 911 operator fielded a call reporting that an Orlando woman, Loyta Sloley, had been kidnapped. The operator was able to reach Sloley on her cell phone, but she wouldn't—or couldn't—tell him where she was. He then brusquely lectured her that she was "going to be in some serious trouble" and could be charged for the expense of a manhunt if she didn't cooperate. It took nearly a half hour in all for the operator to dispatch police. By the time the cops arrived, Sloley's ex-boyfriend had shot and killed her and turned the gun on himself.
Maybe the most heartbreaking case of all was the one involving five-year-old Robert Turner . He called 911 in Detroit twice when his mother collapsed. But the dispatchers thought the call was a prank.
Police arrived to find the boy's mother, 46-year-old Sherrill Turner, dead on the floor. A jury convicted the first operator of willful neglect. But she appealed her firing, and it was overruled this past summer. She is already back on the job.
Bad operators are not the only issue. It's amazing how many idiots burden the system with stupid calls, especially now that nearly everyone carries a cell phone. In February, a Boynton Beach, Florida, man called 911 because Burger King did not have lemonade. He didn't get his drink, but he did get a court summons. In 2006, an Oregon woman called to ask the police, who had responded earlier to a noise complaint at her home, to return to the house. Eventually, she admitted why: One officer was "the cutest cop I've seen in a long time." She saw him again soon enough—when he arrested her for the dumb call. A California study found that as many as 45 percent of the emergency calls placed from cell phones in the state were frivolous or prank calls.
You can imagine what that does to the 911 system. It creates delays and overworks operators. And this is happening at a time when states are cutting back in every category and, worse, have begun raiding funds intended to keep 911 centers fully staffed and well equipped. More than $200 million in fees collected from cell phone users and earmarked for upgrades to the 911 system around the country have been diverted by state governments to pay for needs outside emergency response, according to a recent Associated Press investigation. In Wisconsin, $100 million meant for 911 upgrades will be used to plug other holes in the budget. In New York, a new fee instituted to fund 911 services will pay for general budget items and new police uniforms. Emergency budgets are getting "hammered," says Craig Whittington, president of the National Emergency Number Association (NENA). "It's ridiculous."
Fortunately, people determined to protect the quality of our 911 service are out there. California recently enacted legislation that will impose penalties running up to $250 per call for needless 911 calls. Groups like NENA have begun publicly rebuking politicians who attempt to divert 911 funding to other purposes.
And some of the victims of 911 failures are turning their tragedies into crusades. Among them is Michael Cantrell, whose toddler accidentally strangled in a soccer net. Cantrell's wife called 911, but the operator could not, or simply would not, tell her how to perform CPR. Together with Nathan Lee, Cantrell has launched a campaign for a minimum training standard like the one required for paramedics nationwide. At the very least, our 911 operators should be willing and able to explain lifesaving procedures, warn police about weapons at a scene, and treat any child's call seriously, unless there's good reason to think it's a prank.
Maybe it's time we declared a 911 emergency. After all, what could be more urgent than making sure our national security safety net is up to the task of saving lives?
A Cry for Help
A tragic misunderstanding may have contributed to the 2006 death of Sherrill Turner, 46, who collapsed in her Detroit home. Her five-year-old son, Robert, called 911 twice. Help never came. Excerpts from the tape:
Robert: My mom has passed out.
Dispatcher: Where's Mr. Turner at?
Robert: Right here.
Dispatcher: Let me speak to him.
Robert: She's not gonna talk.
Dispatcher: Okay, well, I'm going to send the police to your house and find out what's going on with you …
Three hours later, Robert tried again.
Robert: My mom has passed out in her room.
Dispatcher: Where's the grown-up at?
Robert: In her room.
Dispatcher: Let me speak to her before I send the police over there.
Robert: She's not gonna talk.
Dispatcher: Okay, well, you know what? Then she's gonna talk to the police because I'm sending them over there.
Robert: [Inaudible]
Dispatcher: I don't care. You shouldn't be playing on the phone. Now put her on the phone before I send the police out there … and you're going to be in trouble.
Robert's mother, who suffered from an enlarged heart, was dead by the time police arrived. The first operator appealed her termination and is back on the job answering calls.
3 Things You Can Do
DON'T BE THE PROBLEM Call 911 only in true emergencies. Remind children that the punishment for a prank 911 call is serious.
SUPPORT THE CAUSE Find out how you can help Nathan Lee fight for change—and get involved in your own state—by visiting the foundation he started in his wife's memory (www.DeniseAmberLee.org).
SPEAK UP Is your state diverting 911 funds for other purposes? Find the number for your state legislator (votesmart.org) and call to find out. Does your area have training standards for 911 operators? If it doesn't, ask local officials why.
http://www.rd.com/your-america-inspiring-people-and-stories/911-calls-gone-tragically-wrong/article166229.html
One afternoon in January 2008, Nathan Lee returned home from work to find his two little boys crammed into the same crib, crying. Their mother had left behind her cell phone and purse and disappeared. Within a couple of hours, police in her southwest Florida town had a pretty good idea of what had happened to Denise Amber Lee. She'd been spotted tied up with rope—had even managed to briefly call 911—while in the backseat of a car owned by a 36-year-old unemployed plumber named Michael King.
Some calls aren't taken seriously because the system is burdened with stupid calls, especially now that everyone has a cell.Around 6:30 that evening, a woman placed an urgent call to 911 reporting the precise location of King's Camaro. It had pulled up alongside her car at a traffic light, and she could see someone crying out for help and banging on the back window. (She thought it was a child.) Just a few miles away, police were desperately searching for Denise with dogs and a helicopter.
But tragically, the 911 center never passed along the motorist's report. One officer later told Denise's father he was "sure" the Camaro had driven right by him, but no one had told him to watch out for it. The next time anyone saw Denise Lee was a few days later. She was lying naked in a shallow grave; she'd been sexually assaulted and shot. "There is no doubt in my mind that if the 911 call had been handled properly, she would still be here," Nathan Lee says. "It will haunt me for the rest of my life."
If there's one thing we think we can count on, it's that a frantic call to 911 will bring a swift and effective response. Government's first priority, after all, is protecting its citizens. But a spate of recent cases reveal shocking flaws in our national emergency response system—at a cost measured in lives. It's a system overstressed by boneheaded calls about everything from hangnails to poor restaurant service, weakened by state governments raiding its funds, and hobbled by the incompetence of a few bad apples.
"You roll the dice" when making a call for emergency help, admits Ronald Bonneau, who runs a 911 center 30 miles south of Chicago. "Frankly, there are centers out there where the operators are not very well trained."
One of those inadequately trained operators was the Pittsburgh-area 911 worker who took a call from a woman last April asking police to remove her 22-year-old son from her home. When the operator asked whether the man, Richard Poplawski, had any weapons, the mother responded, "Yes, but they're all legal."
"Okay, but he's not threatening you with anything?" the operator asked.
"Look, I'm just waking up," the woman said. "I want him gone."
The operator reported the call to the police dispatcher with a note indicating that the son had "no weapons." As a result, police walked into a death trap. Poplawski, a former Marine recruit who'd been tossed out of boot camp, had donned a bulletproof vest and set up an ambush. He opened fire with an AK-47 rifle and two other guns, killing three officers and wounding a fourth.
Then there's the case of Brittany Zimmermann. In May 2008, the 21-year-old University of Wisconsin student dialed 911, then hung up without saying anything. Never mind the audible screams and sounds of struggle in the background—all caught on tape—the operator insists she heard no noise on the line. She neither informed police nor tried to call back. Later that day, Zimmermann's fiancé found her stabbed and beaten to death in her apartment. The call, police later acknowledged, "should have resulted in a Madison police officer being dispatched"—an action that might have saved the young woman's life.
Human error might also have cost the life of Darlene Dukes, an Atlanta woman who called 911 last August gasping for breath. Dukes, 39, reached a dispatcher who already had a string of mishandled calls on her record and who, according to her supervisor, had once fallen asleep so deeply at her desk that she tumbled from her chair. (She claims she fell as she leaned to pick up a paper.) That dispatcher sent paramedics to the wrong address, 28 miles from the caller's home. By the time an ambulance reached Dukes, an hour later, she was nearly dead from a blood clot in her lungs. She died soon after reaching the hospital.
At least the operator in the Dukes fiasco was finally fired (she's appealing her termination). Incredibly, most of the 911 personnel involved in the other tragedies are still on the job. One of the two operators found to have botched the Denise Lee case was suspended without pay for 60 hours; the other, for only 36. The woman who gave the "no weapons" message to Pittsburgh cops was given paid leave. The operator who failed to act on Brittany Zimmermann's call was allowed to transfer to another county position.
This lack of accountability doesn't just allow incompetent operators to remain on the job—it gives workers with bad attitudes license to abuse the people they are paid to protect. When a Nashville woman called 911 last spring because her boyfriend was threatening her with a knife, an operator was caught on tape muttering to himself after hanging up, "I don't give a s— what happens to you." The call center apparently took its time forwarding the information, and police arrived three hours later. But at least the victim in that case survived.
Last January, a 911 operator fielded a call reporting that an Orlando woman, Loyta Sloley, had been kidnapped. The operator was able to reach Sloley on her cell phone, but she wouldn't—or couldn't—tell him where she was. He then brusquely lectured her that she was "going to be in some serious trouble" and could be charged for the expense of a manhunt if she didn't cooperate. It took nearly a half hour in all for the operator to dispatch police. By the time the cops arrived, Sloley's ex-boyfriend had shot and killed her and turned the gun on himself.
Maybe the most heartbreaking case of all was the one involving five-year-old Robert Turner . He called 911 in Detroit twice when his mother collapsed. But the dispatchers thought the call was a prank.
Police arrived to find the boy's mother, 46-year-old Sherrill Turner, dead on the floor. A jury convicted the first operator of willful neglect. But she appealed her firing, and it was overruled this past summer. She is already back on the job.
Bad operators are not the only issue. It's amazing how many idiots burden the system with stupid calls, especially now that nearly everyone carries a cell phone. In February, a Boynton Beach, Florida, man called 911 because Burger King did not have lemonade. He didn't get his drink, but he did get a court summons. In 2006, an Oregon woman called to ask the police, who had responded earlier to a noise complaint at her home, to return to the house. Eventually, she admitted why: One officer was "the cutest cop I've seen in a long time." She saw him again soon enough—when he arrested her for the dumb call. A California study found that as many as 45 percent of the emergency calls placed from cell phones in the state were frivolous or prank calls.
You can imagine what that does to the 911 system. It creates delays and overworks operators. And this is happening at a time when states are cutting back in every category and, worse, have begun raiding funds intended to keep 911 centers fully staffed and well equipped. More than $200 million in fees collected from cell phone users and earmarked for upgrades to the 911 system around the country have been diverted by state governments to pay for needs outside emergency response, according to a recent Associated Press investigation. In Wisconsin, $100 million meant for 911 upgrades will be used to plug other holes in the budget. In New York, a new fee instituted to fund 911 services will pay for general budget items and new police uniforms. Emergency budgets are getting "hammered," says Craig Whittington, president of the National Emergency Number Association (NENA). "It's ridiculous."
Fortunately, people determined to protect the quality of our 911 service are out there. California recently enacted legislation that will impose penalties running up to $250 per call for needless 911 calls. Groups like NENA have begun publicly rebuking politicians who attempt to divert 911 funding to other purposes.
And some of the victims of 911 failures are turning their tragedies into crusades. Among them is Michael Cantrell, whose toddler accidentally strangled in a soccer net. Cantrell's wife called 911, but the operator could not, or simply would not, tell her how to perform CPR. Together with Nathan Lee, Cantrell has launched a campaign for a minimum training standard like the one required for paramedics nationwide. At the very least, our 911 operators should be willing and able to explain lifesaving procedures, warn police about weapons at a scene, and treat any child's call seriously, unless there's good reason to think it's a prank.
Maybe it's time we declared a 911 emergency. After all, what could be more urgent than making sure our national security safety net is up to the task of saving lives?
A Cry for Help
A tragic misunderstanding may have contributed to the 2006 death of Sherrill Turner, 46, who collapsed in her Detroit home. Her five-year-old son, Robert, called 911 twice. Help never came. Excerpts from the tape:
Robert: My mom has passed out.
Dispatcher: Where's Mr. Turner at?
Robert: Right here.
Dispatcher: Let me speak to him.
Robert: She's not gonna talk.
Dispatcher: Okay, well, I'm going to send the police to your house and find out what's going on with you …
Three hours later, Robert tried again.
Robert: My mom has passed out in her room.
Dispatcher: Where's the grown-up at?
Robert: In her room.
Dispatcher: Let me speak to her before I send the police over there.
Robert: She's not gonna talk.
Dispatcher: Okay, well, you know what? Then she's gonna talk to the police because I'm sending them over there.
Robert: [Inaudible]
Dispatcher: I don't care. You shouldn't be playing on the phone. Now put her on the phone before I send the police out there … and you're going to be in trouble.
Robert's mother, who suffered from an enlarged heart, was dead by the time police arrived. The first operator appealed her termination and is back on the job answering calls.
3 Things You Can Do
DON'T BE THE PROBLEM Call 911 only in true emergencies. Remind children that the punishment for a prank 911 call is serious.
SUPPORT THE CAUSE Find out how you can help Nathan Lee fight for change—and get involved in your own state—by visiting the foundation he started in his wife's memory (www.DeniseAmberLee.org).
SPEAK UP Is your state diverting 911 funds for other purposes? Find the number for your state legislator (votesmart.org) and call to find out. Does your area have training standards for 911 operators? If it doesn't, ask local officials why.
Denise Amber Lee Timeline January 17, 2008
reposted from January 9, 2008
For those who have already read this, please, forgive my repeating the story. I've written several time lines for several different people. I can't remember who knows what. And, so, I'm writing as much as I can down here. So, that it's clear and if anyone wants to dispute any of it, they can. What I'm about to write is part what we experienced and part of what I got out of the Charlotte County Sheriff's Office Internal Affairs report. No part of my timeline has come from the newspapers because as we learned from them erroneously printing about Denise being at the post office, newspapers can be wrong. I'll try to be as objective as possible and not let anger seep through.
Here goes:
The last time Nathan talked to Denise was just shortly after 11AM. His last words to her were "I love you".
Nate was working for the Florida Power and Light Company as a meter reader. His days started early by leaving the house so early it was still dark out. Denise and the boys would still be sleeping. Noah had just turned two years old. Adam was 6 months old and still being breast fed.
They had been over Mark's and my house the evening before. We had dinner together. After dinner Mark and Nate worked at the dining room table going over Dave Ramsey's "Total Money Makeover" book. They were working on a budget. Nathan had been working evenings as well as for FPL. He worked at Winn Dixie stocking shelves whenever he could. He played trumpet in the evenings for the Venice Symphony when they had concerts. He played every Christmas at our church. During the summer he would umpire Little League games for $50 a game. So, Denise didn't get out much. She stayed home with the boys.
Because she was quiet and shy or maybe just because she loved Nathan so much, she rarely went out without him. That and the two babies were and still are a handful for one person to lug around. She wrote a beautiful passage on her myspace the previous August about going to the mall and trying to purchase sunglasses. You'll have to check out her and Nate's family myspace page. www.myspace.com/leefamilyndn It's speaks of what kind of a mother she was. Her babies always came first.
Here's the story I'm talking about quoted from myspace:
Wednesday, August 15, 2007
The joy of having two boys...
Today I thought it might be fun to take the boys to the mall... by myself. It started off really well. Noah and I ate lunch in the food court while Adam slept. I let Noah go on one of those rides that cost 75 cents. Then we went to Old Navy. Noah started getting a little hyper and wouldn't stay with me so I had to hold him and push the stroller at the same time. At the check out both of them started crying. Adam was hungry so we went back out to the car where I fed Adam ('cause he's breastfeeding) and Noah played in the car rolling the window down. Finally we went back in the mall and I let Noah play in the play area so I could get a chance to just sit. Noah was knocked down twice by older boys running around wild. Of course then Adam needed changing and I couldn't take my eyes off of Noah or else he'd run out of the play area. So I put them both on the changing table and changed both their diapers. Fun fun. Then we went to JCPenny. I was trying on sunglasses when Noah tried to run away. So I had to carry Noah while trying on sunglasses and then Nathan called. Both of the boys start crying once again so I put Noah down and picked up Adam. Noah thought it would be funny to try to run away again. So i caught him while holding Adam and put Noah in the stroller. An old man commented that I must have my hands full and said he checked in the bottom basket of the stroller to make sure I didn't have a third one in there. LOL, can you imagin if I had three? So I finally bought my sunglasses and we went home. Something so simple as going to the mall to buy new sunglasses is a thousand times harder when you have two boys under two. But it was still fun. Anytime I get to leave the house is a treat for me.
We also have a few new pics of the boys. I made a new album of Noah and Adam and there's a couple new ones in Adam's album. Check 'em out.
Denise
As far as I know she didn't leave the house that day. Nate says she gave Noah a haircut out on the lanai. And when he got home around 3:30PM her clothes were laid out as if she was getting ready to take a shower. She had probably just laid the babies down for naps. When Nate arrived home he found both babies in the same crib. That was odd. Noah's voice was hoarse. All Denise's belongings were still there, cellphone, purse, keys etc... But no Denise. The windows were shut but not latched. Nathan and she had spoken earlier about opening the windows to save on air conditioning bills. January in Florida is one of the best times weather wise in Florida. And living so close to the coast we have some wonderful breezes. So, the windows being closed without the air on was also odd. It was stuffy. Searching frantically for Denise, Nathan called Sue (Denise's mom) first to see if she knew anything. Of course, she didn't and he immediately called 9-1-1 to report Denise missing. Then he called Rick and Rick went into action.
Normally in a missing adult case, they wait to start searching. There's usually a credible explanation as to why the person is not there or the person has left willingly. Rick and Nate both stressed, of course, that this wasn't the case. That there was just no way Denise would leave her kids. So, I believe, in deference to Rick, the North Port Police Department took this more seriously than they probably would normally have. (that's just opinion on my part). Rick works for the Charlotte County Sheriff's Office and has for the past 25 years. It had to be terribly frustrating for him to watch the neighboring agency handle the case. But Nate and Denise lived in North Port which is in Sarasota County. So North Port had jurisdiction.
I have already written in an earlier blog how Mark called me and my mad rush to get out to the house. I was at work and my phone was turned off so I was missing calls. Finally Mark called on the store phone. Sue had already picked up the babies. So, I stayed with Nate. You could see Rick's frustration with the NPPD. You could see NPPD 's frustration with Rick. In a word? It was heartbreaking. Nathan was a suspect. A helicopter was overhead. It was getting dark. The thoughts that run through your head. We all knew (our family knew) that there was no way Denise would leave willingly. It was just impossible. Doubts enter but they are quickly brushed aside. Because we knew her. And, she worshiped the ground Nathan walked on and those babies were her life. Nathan I believe, wanted me to leave to help Sue with the boys but I wouldn't. I kept my distance and didn't want to be in the way. But, I so wanted to be there for my baby. I can't describe the pain and agony on Nathan's face. On Rick's face. It's damn difficult watching your son's world fall apart.
Sometime around 4:20PM (I'm estimating times because I don't have the report in front of me. If I'm way off, I'll correct later but I've got this stuff pretty well memorized. I live it over and over again) NPPD requested a K-9 from the Charlotte County Sheriff's Office. This is the first time the CCSO 9-1-1 center became aware that Rick Goff's daughter is missing and that the children may have been involved.
At 3:30PM the CCSO had sent it's Teletype operator home early as to save paying overtime. At 4:59PM the first BOLO (Be On the Look Out) is broadcast over the Teletype from North Port mentioning a green Camaro, a description of the suspect and Denise. They give her name, age, haircolor etc... The next door neighbor had seen a green Camaro cruising up and down their road and then parked in Nathan and Denise's driveway.
Now since the Teletype operator went home the dispatchers were to monitor the Teletype every 5 or 10 minutes. Sadly, this BOLO was ignored.
At 5:38PM the CCSO says they issued their own BOLO but oddly, it's not in the CAD system which would have notified the deputies in the field immediately on their computers. The CCSO deputies were all over the place along the Sarasota County/Charlotte County border. But they don't know what they are looking for and they are frustrated they don't have any leads. Again, they never saw this BOLO and testified to that. Also, this BOLO isn't listed on a pass on log the call takers and dispatchers read when coming on duty. It lists what's going on, BOLOs etc... after reading it the on coming squad initials it. I have a copy of it. There is no BOLO listed as being sent out at 5:38PM by CCSO. (Oddly the summary of the I/A report says it was sent out at 5:31PM just one of many discrepancies in the summary). So, what do we have here? Deputies unaware and the dispatchers being unaware that Denise could be in a green Camaro. 2 other BOLOs sent across the Teletype are also ignored from North Port. One at 5:58PM and one at 6:46PM. So, IMO, there's no way that Teletype was being monitored. Now is this the dispatchers fault? I don't know who's fault it is. But obviously the time between 3:30PM and 6:45PM were critical for Denise.
Interestingly a call taker (Millie Stepp) testified she knew about the green Camaro but only because she heard about it over a Sarasota County radio. The supervisor of the 9-1-1 had been busy patching radios through to North Port. This takes close to an hour to do.
Okay, so deputies from the CCSO and Rick out at the house aren't aware of the green Camaro lead (maybe Rick is but he's assuming the Teletype is being monitored and the information is getting out). He's pacing and begging for information.
Then Sabrina Muxlow's 9-1-1 call comes into Sarasota County and she describes what her father told her. This is around 6:00Pm. She says her dad saw her cousin with a girl tied up in the backseat of the car and that the girl screamed "call the cops!" You'd think this guy would call the cops but no...... It's his cousin. And instead he lends him a flashlight, a gascan and a shovel. And 20 minutes later instead of calling the cops, he calls his daughter.
hmmm... deep breath here.
Then something truly miraculous happens. At 6:14PM the Sarasota County 9-1-1 center received a call from Denise herself. She has somehow managed to get the suspects cell phone and call 9-1-1. Sweet brave smart girl. She dupes him into thinking she's talking to him all the while giving information to the call taker. She indeed confirms that she's been taken against her will and that she's in a green Camaro. Her call lasts 7 minutes. Until it's abruptly ended with Michael King looking for his phone.
Now things at the house are starting to happen. Rick and CCSO Sgt Floyd Davis listen to Denise's frantic call. Rick confirms it's indeed her. My heart breaks for him thinking of his having to listen to it. But he heard her fighting and he must have been damn proud of her. Her call ends around 6:22PM and Floyd Davis calls the CCSO dispatch and requests a BOLO to be sent out immediately to look for a green Camaro. Finally, at 6:36PM the CCSO dispatch issues it's first documented BOLO telling their deputies (who have been waiting for this) to look for a green Camaro. All along for the past hour and a half they could've been looking for it but didn't know to.
At 6:30PM Jane Kowalski is watching Denise's hand pound the back window of the dark Camaro and hears her screaming bloody murder. She calls 9-1-1 but because she's crossed the county line she reaches the CCSO 9-1-1 center. It is the only 9-1-1 call in reference to Denise that the CCSO 9-1-1 center receives. The call lasts 9 minutes but no car is ever dispatched to the location Jane has described. Jane waits to hear from the CCSO but never does.
The 9-1-1 supervisor testifies "she didn't really know what was going on".
We at the house, are unaware of this call. Jane not only sees Denise's hand and makes eye contact with Michael King, she gives the CCSO call taker cross streets. On the 9-1-1 tape you hear the call taker is rattled, not in control, asking for direction from a supervisor and completely at sea as to what to do. Instead of entering information in the CAD immediately the way she was trained to do, so the deputies can see the information in their cars on their computers, she writes it down on a piece of paper and yells it across the room.
At the same time, Sgt Davis is on the phone with one of the dispatchers requesting the BOLO I mentioned earlier. The dispatcher tells him a little about the call Millie is in the process of taking. She asks Sgt Davis if the Camaro is blue. Sgt Davis says no, he believes it's green but tells her to call the NPPD to confirm. She never does. I don't know why not. It was not asked in the report. She also fails to mention to Sgt Davis that there's another person in the car in re to the phone call Millie's taking. He testifies "if she had, things would have turned out way different".
Also, at the same time the new shift comes on duty. They all initial a pass on log listing the incidents that are occuring or have occured. Updating them as to what is going on. Sadly, none of the 3 BOLOs North Port issued over the Teletype are listed. Neither is the supposed BOLO the CCSO sent out at 5:38PM. They testify that all they knew going in was that Rick Goff's daughter was taken, that maybe children were involved and that K-9 was requested. It was never asked in the report what the on coming supervisor knew or was told considering the other supervisor "didn't know what was going on" because she says "she was patching radios".
I can't tell you what is going on with Denise at this time. I don't honestly know. I assume she's on her way to her final destination. She had been torn away from her children, taken to the suspect's home, brutally raped and terrorized but still kept enough presence of mind to snatch his phone, call 9-1-1 and in a last ditch effort, take off her precious heart ring Nathan had given to her so that he could later identify it. She saved her kids and handed the prosecution their case on a silver platter.
What a hero.
Another BOLO is issued by North Port over the Teletype sometime around 7. From Denise's 9-1-1 call to Sarasota County they glean information on Michael King, where he lives, etc.... That information along with the tag number is in the this BOLO.
Oddly, the CCSO doesn't respond to this BOLO until 8:15PM when they finally issue their own BOLO. The first mention in the CAD system about looking for a Camaro is at 7:02PM and it says gray. I figure Denise is gone by then.
At 9:15PM or therabouts, a CCSO patrol car spots the Camaro and it's Eddie Pope, with the FHP, that stops it and arrests King. There is no Denise.
I don't know what time the search was called off that night. I had Noah spending the night. And kept him the next day while hundreds of people met to search for Denise. Many from FPL are turned away. Mark described to me walking hand in hand with others and being given little red flags to place where they may spot a clue. The searchers search at the end of Salford Blvd because that's where Michael King suggests they look. They still know nothing of Kowalski's call to the CCSO 9-1-1 center telling them he was last seen with Denise in the car turning east on Toledo Blade. They are at the same time searching a small area on Toledo Blade not far from where they arrested King. The CCSO's silence in this matter is unconscionable in my opinion.
I imagine if they would have known about Kowalski's call maybe the bigger search effort would have been along Toledo Blade and not Salford. I imagine her not having to spend an extra day and a half in that shallow grave, naked and exposed to the Florida elements longer than she had to. Or us suffering that day and half agonizing over what happened to her for longer than we had to. The only thing that could possibly account for this silence is cover up. And if it wasn't cover up, it was gross negligence.
There was negligence in how they handled the BOLO's and the Teletype as well. Maybe the thought of possibly losing their Teletype machine for not monitoring it appropriately and being caught silenced them. I don't know. But they knew.
When they called off the search early Saturday afternoon we assumed they had found her but we still don't know where or how or in what condition. There is still a glimmer of hope she's still alive. Shattered but alive. But, no, we're officially informed it was her around 4PM.
deep breath here
She was shot in the head.
I really can't go on. There were several other tragic errors the CCSO made that night. The piece of paper the call taker had written on had been handed to one of the dispatchers who didn't believe her radio was working. But according to the CAD it is the entire time and she's on it. Millie testifies she yelled the info to Dispatcher A but Dispatcher A and Dispatcher B testify she yelled it to Dispatcher B. The supervisor testifies she didn't know what was going on. It was very shoddy work indeed.
We don't find out about Kowalski's call until the day of the viewing. That would be the following Tuesday. We're numb already and for me it didn't sink in right away. The only reason we ever found out about her call was because she persisted in calling the North Port Police wanting to help. They didn't know who she was. Finally they figured it out on Saturday the day Denise was found and had to "request" information from the CCSO. The CCSO wasn't going to give it to them.
Jane Kowalski's interview with the North Port Police Department. They are still not sure who she is.
http://www.heraldtribune.com/article/20090117/VIDEO01/901160374&profile=2414&template=video
We find out more from the I/A report but it takes reading it 3 times to figure it out. It's that convoluted and there are so many errors in the summary.
Then we find out that the woman leading the investigation was actually working as Director of Communications. She had been promoted to Internal Affairs just before but because Sherman Robinson was on vacation, she filled in for him.
We also find out that the CCSO treated Jane Kowalski with derision and disdain. They blamed her for giving them erroneous information. She said blue Camaro and said it was a child. They never even followed her up with a phone call.
Sweet sweet Denise. I'm trying my hardest baby to get the bigger, more important story out. I'm sure people are sick of reading about it, but I don't know what else to do. Somehow we must make people aware of what's going on at the CCSO. I just don't know how else to do it.
I really need to write next about all the good things that followed. All the people who came out in droves for your funeral. All the fundraisers. All the hugs and prayers. The on-line community (a piano forum) that raised $16K for the boys education. How everyone's hearts broke and are still breaking everytime your story is played on DateLine or PrimeTime. Of how our families have bonded and we're doing out bests for Nate, Noah and Adam. There have been thousands more angels than villains in this piece. You have your own tree now. And your own classroom! You may get a playground. So many people now look at you as a hero. I'll always remember you put those babies first. In the Catholic church I believe you would be considered a martyr and a saint. Your last thought of Nate and his ring. How your heart must have broke.
For those who have already read this, please, forgive my repeating the story. I've written several time lines for several different people. I can't remember who knows what. And, so, I'm writing as much as I can down here. So, that it's clear and if anyone wants to dispute any of it, they can. What I'm about to write is part what we experienced and part of what I got out of the Charlotte County Sheriff's Office Internal Affairs report. No part of my timeline has come from the newspapers because as we learned from them erroneously printing about Denise being at the post office, newspapers can be wrong. I'll try to be as objective as possible and not let anger seep through.
Here goes:
The last time Nathan talked to Denise was just shortly after 11AM. His last words to her were "I love you".
Nate was working for the Florida Power and Light Company as a meter reader. His days started early by leaving the house so early it was still dark out. Denise and the boys would still be sleeping. Noah had just turned two years old. Adam was 6 months old and still being breast fed.
They had been over Mark's and my house the evening before. We had dinner together. After dinner Mark and Nate worked at the dining room table going over Dave Ramsey's "Total Money Makeover" book. They were working on a budget. Nathan had been working evenings as well as for FPL. He worked at Winn Dixie stocking shelves whenever he could. He played trumpet in the evenings for the Venice Symphony when they had concerts. He played every Christmas at our church. During the summer he would umpire Little League games for $50 a game. So, Denise didn't get out much. She stayed home with the boys.
Because she was quiet and shy or maybe just because she loved Nathan so much, she rarely went out without him. That and the two babies were and still are a handful for one person to lug around. She wrote a beautiful passage on her myspace the previous August about going to the mall and trying to purchase sunglasses. You'll have to check out her and Nate's family myspace page. www.myspace.com/leefamilyndn It's speaks of what kind of a mother she was. Her babies always came first.
Here's the story I'm talking about quoted from myspace:
Wednesday, August 15, 2007
The joy of having two boys...
Today I thought it might be fun to take the boys to the mall... by myself. It started off really well. Noah and I ate lunch in the food court while Adam slept. I let Noah go on one of those rides that cost 75 cents. Then we went to Old Navy. Noah started getting a little hyper and wouldn't stay with me so I had to hold him and push the stroller at the same time. At the check out both of them started crying. Adam was hungry so we went back out to the car where I fed Adam ('cause he's breastfeeding) and Noah played in the car rolling the window down. Finally we went back in the mall and I let Noah play in the play area so I could get a chance to just sit. Noah was knocked down twice by older boys running around wild. Of course then Adam needed changing and I couldn't take my eyes off of Noah or else he'd run out of the play area. So I put them both on the changing table and changed both their diapers. Fun fun. Then we went to JCPenny. I was trying on sunglasses when Noah tried to run away. So I had to carry Noah while trying on sunglasses and then Nathan called. Both of the boys start crying once again so I put Noah down and picked up Adam. Noah thought it would be funny to try to run away again. So i caught him while holding Adam and put Noah in the stroller. An old man commented that I must have my hands full and said he checked in the bottom basket of the stroller to make sure I didn't have a third one in there. LOL, can you imagin if I had three? So I finally bought my sunglasses and we went home. Something so simple as going to the mall to buy new sunglasses is a thousand times harder when you have two boys under two. But it was still fun. Anytime I get to leave the house is a treat for me.
We also have a few new pics of the boys. I made a new album of Noah and Adam and there's a couple new ones in Adam's album. Check 'em out.
Denise
As far as I know she didn't leave the house that day. Nate says she gave Noah a haircut out on the lanai. And when he got home around 3:30PM her clothes were laid out as if she was getting ready to take a shower. She had probably just laid the babies down for naps. When Nate arrived home he found both babies in the same crib. That was odd. Noah's voice was hoarse. All Denise's belongings were still there, cellphone, purse, keys etc... But no Denise. The windows were shut but not latched. Nathan and she had spoken earlier about opening the windows to save on air conditioning bills. January in Florida is one of the best times weather wise in Florida. And living so close to the coast we have some wonderful breezes. So, the windows being closed without the air on was also odd. It was stuffy. Searching frantically for Denise, Nathan called Sue (Denise's mom) first to see if she knew anything. Of course, she didn't and he immediately called 9-1-1 to report Denise missing. Then he called Rick and Rick went into action.
Normally in a missing adult case, they wait to start searching. There's usually a credible explanation as to why the person is not there or the person has left willingly. Rick and Nate both stressed, of course, that this wasn't the case. That there was just no way Denise would leave her kids. So, I believe, in deference to Rick, the North Port Police Department took this more seriously than they probably would normally have. (that's just opinion on my part). Rick works for the Charlotte County Sheriff's Office and has for the past 25 years. It had to be terribly frustrating for him to watch the neighboring agency handle the case. But Nate and Denise lived in North Port which is in Sarasota County. So North Port had jurisdiction.
I have already written in an earlier blog how Mark called me and my mad rush to get out to the house. I was at work and my phone was turned off so I was missing calls. Finally Mark called on the store phone. Sue had already picked up the babies. So, I stayed with Nate. You could see Rick's frustration with the NPPD. You could see NPPD 's frustration with Rick. In a word? It was heartbreaking. Nathan was a suspect. A helicopter was overhead. It was getting dark. The thoughts that run through your head. We all knew (our family knew) that there was no way Denise would leave willingly. It was just impossible. Doubts enter but they are quickly brushed aside. Because we knew her. And, she worshiped the ground Nathan walked on and those babies were her life. Nathan I believe, wanted me to leave to help Sue with the boys but I wouldn't. I kept my distance and didn't want to be in the way. But, I so wanted to be there for my baby. I can't describe the pain and agony on Nathan's face. On Rick's face. It's damn difficult watching your son's world fall apart.
Sometime around 4:20PM (I'm estimating times because I don't have the report in front of me. If I'm way off, I'll correct later but I've got this stuff pretty well memorized. I live it over and over again) NPPD requested a K-9 from the Charlotte County Sheriff's Office. This is the first time the CCSO 9-1-1 center became aware that Rick Goff's daughter is missing and that the children may have been involved.
At 3:30PM the CCSO had sent it's Teletype operator home early as to save paying overtime. At 4:59PM the first BOLO (Be On the Look Out) is broadcast over the Teletype from North Port mentioning a green Camaro, a description of the suspect and Denise. They give her name, age, haircolor etc... The next door neighbor had seen a green Camaro cruising up and down their road and then parked in Nathan and Denise's driveway.
Now since the Teletype operator went home the dispatchers were to monitor the Teletype every 5 or 10 minutes. Sadly, this BOLO was ignored.
At 5:38PM the CCSO says they issued their own BOLO but oddly, it's not in the CAD system which would have notified the deputies in the field immediately on their computers. The CCSO deputies were all over the place along the Sarasota County/Charlotte County border. But they don't know what they are looking for and they are frustrated they don't have any leads. Again, they never saw this BOLO and testified to that. Also, this BOLO isn't listed on a pass on log the call takers and dispatchers read when coming on duty. It lists what's going on, BOLOs etc... after reading it the on coming squad initials it. I have a copy of it. There is no BOLO listed as being sent out at 5:38PM by CCSO. (Oddly the summary of the I/A report says it was sent out at 5:31PM just one of many discrepancies in the summary). So, what do we have here? Deputies unaware and the dispatchers being unaware that Denise could be in a green Camaro. 2 other BOLOs sent across the Teletype are also ignored from North Port. One at 5:58PM and one at 6:46PM. So, IMO, there's no way that Teletype was being monitored. Now is this the dispatchers fault? I don't know who's fault it is. But obviously the time between 3:30PM and 6:45PM were critical for Denise.
Interestingly a call taker (Millie Stepp) testified she knew about the green Camaro but only because she heard about it over a Sarasota County radio. The supervisor of the 9-1-1 had been busy patching radios through to North Port. This takes close to an hour to do.
Okay, so deputies from the CCSO and Rick out at the house aren't aware of the green Camaro lead (maybe Rick is but he's assuming the Teletype is being monitored and the information is getting out). He's pacing and begging for information.
Then Sabrina Muxlow's 9-1-1 call comes into Sarasota County and she describes what her father told her. This is around 6:00Pm. She says her dad saw her cousin with a girl tied up in the backseat of the car and that the girl screamed "call the cops!" You'd think this guy would call the cops but no...... It's his cousin. And instead he lends him a flashlight, a gascan and a shovel. And 20 minutes later instead of calling the cops, he calls his daughter.
hmmm... deep breath here.
Then something truly miraculous happens. At 6:14PM the Sarasota County 9-1-1 center received a call from Denise herself. She has somehow managed to get the suspects cell phone and call 9-1-1. Sweet brave smart girl. She dupes him into thinking she's talking to him all the while giving information to the call taker. She indeed confirms that she's been taken against her will and that she's in a green Camaro. Her call lasts 7 minutes. Until it's abruptly ended with Michael King looking for his phone.
Now things at the house are starting to happen. Rick and CCSO Sgt Floyd Davis listen to Denise's frantic call. Rick confirms it's indeed her. My heart breaks for him thinking of his having to listen to it. But he heard her fighting and he must have been damn proud of her. Her call ends around 6:22PM and Floyd Davis calls the CCSO dispatch and requests a BOLO to be sent out immediately to look for a green Camaro. Finally, at 6:36PM the CCSO dispatch issues it's first documented BOLO telling their deputies (who have been waiting for this) to look for a green Camaro. All along for the past hour and a half they could've been looking for it but didn't know to.
At 6:30PM Jane Kowalski is watching Denise's hand pound the back window of the dark Camaro and hears her screaming bloody murder. She calls 9-1-1 but because she's crossed the county line she reaches the CCSO 9-1-1 center. It is the only 9-1-1 call in reference to Denise that the CCSO 9-1-1 center receives. The call lasts 9 minutes but no car is ever dispatched to the location Jane has described. Jane waits to hear from the CCSO but never does.
The 9-1-1 supervisor testifies "she didn't really know what was going on".
We at the house, are unaware of this call. Jane not only sees Denise's hand and makes eye contact with Michael King, she gives the CCSO call taker cross streets. On the 9-1-1 tape you hear the call taker is rattled, not in control, asking for direction from a supervisor and completely at sea as to what to do. Instead of entering information in the CAD immediately the way she was trained to do, so the deputies can see the information in their cars on their computers, she writes it down on a piece of paper and yells it across the room.
At the same time, Sgt Davis is on the phone with one of the dispatchers requesting the BOLO I mentioned earlier. The dispatcher tells him a little about the call Millie is in the process of taking. She asks Sgt Davis if the Camaro is blue. Sgt Davis says no, he believes it's green but tells her to call the NPPD to confirm. She never does. I don't know why not. It was not asked in the report. She also fails to mention to Sgt Davis that there's another person in the car in re to the phone call Millie's taking. He testifies "if she had, things would have turned out way different".
Also, at the same time the new shift comes on duty. They all initial a pass on log listing the incidents that are occuring or have occured. Updating them as to what is going on. Sadly, none of the 3 BOLOs North Port issued over the Teletype are listed. Neither is the supposed BOLO the CCSO sent out at 5:38PM. They testify that all they knew going in was that Rick Goff's daughter was taken, that maybe children were involved and that K-9 was requested. It was never asked in the report what the on coming supervisor knew or was told considering the other supervisor "didn't know what was going on" because she says "she was patching radios".
I can't tell you what is going on with Denise at this time. I don't honestly know. I assume she's on her way to her final destination. She had been torn away from her children, taken to the suspect's home, brutally raped and terrorized but still kept enough presence of mind to snatch his phone, call 9-1-1 and in a last ditch effort, take off her precious heart ring Nathan had given to her so that he could later identify it. She saved her kids and handed the prosecution their case on a silver platter.
What a hero.
Another BOLO is issued by North Port over the Teletype sometime around 7. From Denise's 9-1-1 call to Sarasota County they glean information on Michael King, where he lives, etc.... That information along with the tag number is in the this BOLO.
Oddly, the CCSO doesn't respond to this BOLO until 8:15PM when they finally issue their own BOLO. The first mention in the CAD system about looking for a Camaro is at 7:02PM and it says gray. I figure Denise is gone by then.
At 9:15PM or therabouts, a CCSO patrol car spots the Camaro and it's Eddie Pope, with the FHP, that stops it and arrests King. There is no Denise.
I don't know what time the search was called off that night. I had Noah spending the night. And kept him the next day while hundreds of people met to search for Denise. Many from FPL are turned away. Mark described to me walking hand in hand with others and being given little red flags to place where they may spot a clue. The searchers search at the end of Salford Blvd because that's where Michael King suggests they look. They still know nothing of Kowalski's call to the CCSO 9-1-1 center telling them he was last seen with Denise in the car turning east on Toledo Blade. They are at the same time searching a small area on Toledo Blade not far from where they arrested King. The CCSO's silence in this matter is unconscionable in my opinion.
I imagine if they would have known about Kowalski's call maybe the bigger search effort would have been along Toledo Blade and not Salford. I imagine her not having to spend an extra day and a half in that shallow grave, naked and exposed to the Florida elements longer than she had to. Or us suffering that day and half agonizing over what happened to her for longer than we had to. The only thing that could possibly account for this silence is cover up. And if it wasn't cover up, it was gross negligence.
There was negligence in how they handled the BOLO's and the Teletype as well. Maybe the thought of possibly losing their Teletype machine for not monitoring it appropriately and being caught silenced them. I don't know. But they knew.
When they called off the search early Saturday afternoon we assumed they had found her but we still don't know where or how or in what condition. There is still a glimmer of hope she's still alive. Shattered but alive. But, no, we're officially informed it was her around 4PM.
deep breath here
She was shot in the head.
I really can't go on. There were several other tragic errors the CCSO made that night. The piece of paper the call taker had written on had been handed to one of the dispatchers who didn't believe her radio was working. But according to the CAD it is the entire time and she's on it. Millie testifies she yelled the info to Dispatcher A but Dispatcher A and Dispatcher B testify she yelled it to Dispatcher B. The supervisor testifies she didn't know what was going on. It was very shoddy work indeed.
We don't find out about Kowalski's call until the day of the viewing. That would be the following Tuesday. We're numb already and for me it didn't sink in right away. The only reason we ever found out about her call was because she persisted in calling the North Port Police wanting to help. They didn't know who she was. Finally they figured it out on Saturday the day Denise was found and had to "request" information from the CCSO. The CCSO wasn't going to give it to them.
Jane Kowalski's interview with the North Port Police Department. They are still not sure who she is.
http://www.heraldtribune.com/article/20090117/VIDEO01/901160374&profile=2414&template=video
We find out more from the I/A report but it takes reading it 3 times to figure it out. It's that convoluted and there are so many errors in the summary.
Then we find out that the woman leading the investigation was actually working as Director of Communications. She had been promoted to Internal Affairs just before but because Sherman Robinson was on vacation, she filled in for him.
We also find out that the CCSO treated Jane Kowalski with derision and disdain. They blamed her for giving them erroneous information. She said blue Camaro and said it was a child. They never even followed her up with a phone call.
Sweet sweet Denise. I'm trying my hardest baby to get the bigger, more important story out. I'm sure people are sick of reading about it, but I don't know what else to do. Somehow we must make people aware of what's going on at the CCSO. I just don't know how else to do it.
I really need to write next about all the good things that followed. All the people who came out in droves for your funeral. All the fundraisers. All the hugs and prayers. The on-line community (a piano forum) that raised $16K for the boys education. How everyone's hearts broke and are still breaking everytime your story is played on DateLine or PrimeTime. Of how our families have bonded and we're doing out bests for Nate, Noah and Adam. There have been thousands more angels than villains in this piece. You have your own tree now. And your own classroom! You may get a playground. So many people now look at you as a hero. I'll always remember you put those babies first. In the Catholic church I believe you would be considered a martyr and a saint. Your last thought of Nate and his ring. How your heart must have broke.
Wednesday, October 14, 2009
What Floridians can do to help The Denise Amber Lee Foundation
DID YOU KNOW????
That Florida has no mandatory training standard for their 9-1-1 call takers and dispatchers?
YET!
Florida requires barbers, nail technicians and landscapers to be trained and certified.
DOES THIS MAKE SENSE?
9-1-1 telecommunicators are our First Line of Defense in Public Safety and Homeland Security. They cannot be our weakest link!!!
NEEDED NOW!!!
Call, write or email your Florida State Representative and demand that all Florida 9-1-1 telecommunicators be trained and certified to a uniform standard.
Go to www.leg.state.fl.us to find your representatives.
For more information about our foundation visit www.DeniseAmberLee.org
Our foundation is supported by APCO International (Association of Public Safety Communications Officials), NENA (National Emergency Number Association), NAED (National Academies of Emergency Dispatch) and 911CARES.
That Florida has no mandatory training standard for their 9-1-1 call takers and dispatchers?
YET!
Florida requires barbers, nail technicians and landscapers to be trained and certified.
DOES THIS MAKE SENSE?
9-1-1 telecommunicators are our First Line of Defense in Public Safety and Homeland Security. They cannot be our weakest link!!!
NEEDED NOW!!!
Call, write or email your Florida State Representative and demand that all Florida 9-1-1 telecommunicators be trained and certified to a uniform standard.
Go to www.leg.state.fl.us to find your representatives.
For more information about our foundation visit www.DeniseAmberLee.org
Our foundation is supported by APCO International (Association of Public Safety Communications Officials), NENA (National Emergency Number Association), NAED (National Academies of Emergency Dispatch) and 911CARES.
Sunday, October 4, 2009
Dear Coward/Anonymous
On Friday, I received this blog comment:
"Boy it sounds like he has it so ruff taking vacations every week with his girl friend and parents. And if I have my information right he has had the girl friend around since a yeat ago June. And if it's not a vacation then why does so many people go and who is footing the bill. "
"Boy it sounds like he has it so ruff taking vacations every week with his girl friend and parents. And if I have my information right he has had the girl friend around since a yeat ago June. And if it's not a vacation then why does so many people go and who is footing the bill. "
I've recieved many comments from the above individual. I know it's the same individual because he/she seems to use the term "rough" quite often and can't seem to spell it. I don't know who this individual is but I do know that he/she is a coward. They are a coward for not posting under their real name. I also know this person is mean, angry, spiteful, hurtful and ignorant. Ignorant of the facts and ignorant as to human feeling and empathy.
Anyone who would deny my son any sense of happiness and comfort after what he's been through is heartless and they did not know Denise very well, if at all. I doubt they even met Denise. Because if they had met her and gotten to know her, they would know that Denise is the person who drives Nathan forward. Denise would not want him cowering in a corner. He did that and it wasn't very healthy for him. Denise would want him to fight for happiness and fight for change. She drives him. And if the above coward believes that "fighting" for happiness is easy and that is what we do on a daily basis or if the above coward thinks fighting for changes is easy, they are wrong.
I'm very proud of Nathan and my family.
The coward who wrote this is also very ignorant as to our cause. I do not understand how anyone could consider what we're doing as wrong. That is unless they possibly work for or run the Charlotte County Sheriff's Office. Indeed, it must be someone very sour. Other than that, I cannot imagine in my wildest dreams who would write this stuff. How can anyone be so odious? So very very cruel.
I invite this coward to call me or email me directly anytime if he or she has questions as to what our foundation is doing.
Dear coward, it is you who are cowering in the corner. Not very rewarding is it?
added edit: FWIW, Nathan did not have a girlfriend as of June last year. I remember June last year and Nathan was struggling to work, living alone with the two boys. I remember going over to pick up the boys every morning and when I did? I would find 60-70 Kleenex's on the floor and videos and pictures of Denise scattered everywhere. Dear coward, you have no clue as to what my son has endured and suffered. So, get off my back. You are a loathsome and a very sad individual. God grant you peace. You need it.
Friday, October 2, 2009
October 2009, a crazy month and so emotional
October is crazy for us. But it's so emotional and so moving. I'm crying.
Mark and Nathan are in Michigan. Amber and Noah went with them. They are attending another 9-1-1 conference for APCO. Mark and Nate have just returned from the Missouri APCO and are off again in Michigan. It was Noah's first plane ride. I wish I was with them but I stayed home with Adam. Adam is such a cutie. It's been wonderful but I'm missing Mark and Nathan.
Next week Mark, Nathan and I will be going to Colorado for another conference in Longmont.
The following week Mark and Nathan go to Springfield, Illinois. Yes, another conference.
And then the last week of October to Wisconsin.
Nathan is speaking at all of them. The outpouring of support has been indescribable. So many 9-1-1 telecommunicators being touched by this story. I can't describe the letters and emails we receive.
Also this month we have a float in the Sun Fiesta Parade held in Venice, Florida just north of us. We'll also have a booth. And another booth at the Placida Seafood Festival.
Many still ask what our purpose is. Well, Nathan tells Denise's story. Then he goes into problems in the 9-1-1 industry that need addressing. That call takers and dispatchers, in many places, are underpaid, underappreciated and the first to be thrown under the bus when tragedies and/or cut backs occur. 9-1-1 telecommunicators are our "true" first responders and deserve respect where in many places there is none. Without them the firefighters would never get to the fire, the EMTs would never get to the medical emergency and the police cannot prevent certain crimes in progress. He explains why he thinks they needs standards and certification. How they DESERVE that. It's not fair that some counties and townships do not have the same technologies and training standards others do. Also not everyone is capable of doing the 9-1-1 telecommunicators job. Some people are just not cut out for the job! It takes a special person to be a 9-1-1 telecommunicator. A person who has compassion, can think outside the box, make quicker than quick decision, multi-task, and work with dilegence. To get these people and "retain" them they need to be recognized. That there should be quality assurance always. A CELL PHONE SHOULD BE ABLE TO BE LOCATED BY 9-1-1. Sadly, it takes a tragedy such as Denise's to bring this to light to the general public. The general public needs to be educated as to the proper use of 9-1-1. They need to know that consumer cell phone technology has advanced at such a rapid rate that the 9-1-1 centers cannot keep up unless they receive more funding. Oh, boy. I really ran away with that but as you know I could talk about 9-1-1 24/7.
All good things.
Then at the very end of the month is the Spencer Hearing. Ugh! Apparently Spencer Hearings are unique to Florida. The jury found King guilty and "recommended" to the judge he receive death. Now the prosecutors and the defense go before the judge without the jury and go over the mitigating and aggravating factors all over again. We all get to read our impact statements and we have to go through it all again. I could just scream.
So.... October is busy. It's good. Denise will not die in vain. Michael King cannot hurt anyone else. Noah took his first plane ride. Adam can count to ten and recite his ABCs. Adam refuses to let me read to him and insists reading to me even though he's just turned two. And life goes on. I think and pray Denise would be proud.
Mark and Nathan are in Michigan. Amber and Noah went with them. They are attending another 9-1-1 conference for APCO. Mark and Nate have just returned from the Missouri APCO and are off again in Michigan. It was Noah's first plane ride. I wish I was with them but I stayed home with Adam. Adam is such a cutie. It's been wonderful but I'm missing Mark and Nathan.
Next week Mark, Nathan and I will be going to Colorado for another conference in Longmont.
The following week Mark and Nathan go to Springfield, Illinois. Yes, another conference.
And then the last week of October to Wisconsin.
Nathan is speaking at all of them. The outpouring of support has been indescribable. So many 9-1-1 telecommunicators being touched by this story. I can't describe the letters and emails we receive.
Also this month we have a float in the Sun Fiesta Parade held in Venice, Florida just north of us. We'll also have a booth. And another booth at the Placida Seafood Festival.
Many still ask what our purpose is. Well, Nathan tells Denise's story. Then he goes into problems in the 9-1-1 industry that need addressing. That call takers and dispatchers, in many places, are underpaid, underappreciated and the first to be thrown under the bus when tragedies and/or cut backs occur. 9-1-1 telecommunicators are our "true" first responders and deserve respect where in many places there is none. Without them the firefighters would never get to the fire, the EMTs would never get to the medical emergency and the police cannot prevent certain crimes in progress. He explains why he thinks they needs standards and certification. How they DESERVE that. It's not fair that some counties and townships do not have the same technologies and training standards others do. Also not everyone is capable of doing the 9-1-1 telecommunicators job. Some people are just not cut out for the job! It takes a special person to be a 9-1-1 telecommunicator. A person who has compassion, can think outside the box, make quicker than quick decision, multi-task, and work with dilegence. To get these people and "retain" them they need to be recognized. That there should be quality assurance always. A CELL PHONE SHOULD BE ABLE TO BE LOCATED BY 9-1-1. Sadly, it takes a tragedy such as Denise's to bring this to light to the general public. The general public needs to be educated as to the proper use of 9-1-1. They need to know that consumer cell phone technology has advanced at such a rapid rate that the 9-1-1 centers cannot keep up unless they receive more funding. Oh, boy. I really ran away with that but as you know I could talk about 9-1-1 24/7.
All good things.
Then at the very end of the month is the Spencer Hearing. Ugh! Apparently Spencer Hearings are unique to Florida. The jury found King guilty and "recommended" to the judge he receive death. Now the prosecutors and the defense go before the judge without the jury and go over the mitigating and aggravating factors all over again. We all get to read our impact statements and we have to go through it all again. I could just scream.
So.... October is busy. It's good. Denise will not die in vain. Michael King cannot hurt anyone else. Noah took his first plane ride. Adam can count to ten and recite his ABCs. Adam refuses to let me read to him and insists reading to me even though he's just turned two. And life goes on. I think and pray Denise would be proud.
Thank you
It's been a while since I've blogged. I'm not sorry for that. My thoughts have been going every which way and much of them would not make much sense to most people. We wrote a letter to the local editors with a thank you but I need to write more. I wrote that letter out of a sense of duty laced with heartfelt gratitude but much was left unsaid.
You would think things would get easier now that the trial is over. Having the trial over is a major relief. We were very blessed and still are in so many ways.
- The judge was so thorough. He crossed every t and dotted every i. He was determined that there should be no mistrial.
- The prosecuting team was in a word awesome. I could listen to Lon Arend speak all day. His professionalism was exceptional. He never lost his cool and slowly and methodically presented the state's case against Michael King. His sensitivity was incredible. He had to present the horrific facts all the while knowing our family was sitting there and reliving the pain.
- The defense team did their utmost and everything they could to save Michael King. And even though they irritated the hell out of me and listening to them was like nails running down a chalkboard, I was grateful they did all they could. Why? Because there will be less likelihood that this case gets overturned. It was that solid.
- The jury, like the judge did all they could to cross every t and dot every i. They sat there in stoic silence listening and paying the closest attention to every that was said. They listened to Denise's tragedy with such strength. I commend them and thank them for performing their civic duty with such dignity.
- Police Chief Lewis who sat their every day with the lead detective. Job well done. They too were as sensitive as possible. I was so moved.
- And, of course, our family and friends. Oh crap. I'm tearring up thinking about them. My sister, Chris, who came in from Indiana... our friend, Kevin Willett from the 9-1-1 industry from California... Nancy and Kathy who were there everyday... Connie and Sherry from different chapters of Parents of Murdered Children. Dave Dignam who drove Nate back and forth everyday and kept Nate's nerves calm. Nathan could not ask for a better mentor and friend. Sean, Nate's best friend who came all the way from Minnesota. Mark's brother, Steve, who kept the home fires burning for us when we got home. Joan and Jackie who I know I would have been friends with even if this tragedy never happened. Tammy and Jeanine who are always there for us.
- The King family, especially the brother who is raising King's son. I know this sounds odd but they treated our family with dignity and respect. I'm so saddened and heartbroken for them. They kept their distance and tried their best not to make us uncomfortable.
- The press also treated our family with sensitivity, respect and dignity. The North Port Sun and the Sarasota Herald Tribune reporters were especially sensitive, yet, were able to retain their objectivity.
- The hundreds of people we've never met who wrote letters and sent cards from not just across the country but from around the world. I could read and feel their pain. They were truly that touched by Denise's story. Total strangers....... It's humbling.
- And, last but not least, Denise. Denise. Denise. Denise. The prosecution's best witness. Her bravery and courage. Her beauty and goodness shining through that horrific 9-1-1 call. Her presence everywhere. Oh, sweetie, you humbled that entire room all except for that one creep who showed no remorse. But, you did it, baby. He'll never hurt anyone else ever again.
I'm sure there's many people I'm forgetting. I did not mention Rick and Sue's friends and family. I'll leave that for them but I thank them, too.
As I said, it's all very humbling to be touched by so many people.
Thank you.
Monday, September 28, 2009
Somehow I missed this about Denise
For Emergency Use Only
By Laura Sperling
Published: Friday, September 25, 2009 at 1:00 a.m.
Last Modified: Thursday, September 24, 2009 at 6:40 p.m.
When I called 9-1-1 the other night, my heart was galumphing like an off-kilter washing machine.
I wasn't dying. I was simply freaking out.
I had been driving the inside lane down a dark, crowded, rain-slicked U.S. 41. As the clot of cars and trucks headed south near Sarasota Memorial Hospital, the air suddenly ripped with the odd but unmistakable blast of a wailing locomotive -- so close-range that I thought impact was imminent.
The left half of my brain knew there are no train tracks anywhere near the hospital. The right half was screaming, "SWERVE OR YOU'RE GONNA DIE!" Somehow I didn't do either. Instead, I froze until I realized that the noise from hell was emanating from an adjacent pickup truck.
Apparently the driver was having a little "fun" with his train horn -- an add-on car accessory that seems to have no purpose other than to explode eardrums. One Web site that sells the horns warns that they can "ruin your hearing if you happen to be too close to them when they blow."
I'm reasonably certain that this level of noise violates a state statute, and I'm absolutely sure it can scare the daylights out of anyone who unexpectedly hears it from a few feet away, as I did. It could even trigger a bad accident.
As the panic subsided, I heard laughter, which made me want to tear the horn off that truck and twist it around the driver's neck. But he kept moving south and I turned toward home. On a side street I pulled over, dug out my cell phone and -- heart racing -- dialed 9-1-1.
On second thought ...
"What is the nature of your emergency?" the operator asked.
It was an unexpectedly tough question. Illegal and potentially destructive though the horn blast was, nobody was hurt. So did this really amount to a 9-1-1 "emergency"?
The operator didn't think so, I sensed. She was polite but unfamiliar with train horns. When I tried to describe one, she seemed more interested in getting my name down.
The knowledge that everything I said was being taped made me feel sheepish -- and a bit irrational. What if the hooligan tracked me down and blasted his horn in my driveway at 4 a.m.? My elderly neighbor might have a heart attack. Heck, I might. That would be 9-1-1 worthy, but I'd rather not go through it.
By the time the call ended, the truck/locomotive was long gone and I was perplexed. When I got home, I looked up state law on car horns. Florida Statute 316.271 bans "unreasonably loud or harsh sound," but it's only penalized as a moving violation, not a crime.
It's easy -- maybe too easy
I now realize I should have called a non-emergency line of the Sarasota Police Department. But I don't know that number and, on the road, 9-1-1 is so much easier to remember.
Indeed, it may be too easy. According to a recently released report sponsored by the Gulf Coast Community Foundation of Venice, nonemergency contacts make up an estimated half of all calls to Florida 9-1-1 centers.
Some calls are just idiotic, like the ones from goofballs complaining about a disappointing fast-food meal.
But even people who should know better sometimes make questionable use of 9-1-1. As you may have read in the Herald-Tribune last week, an off-duty Longboat Key police officer dialed the emergency line to complain about cars on her Sarasota street. The traffic apparently was due to parents waiting to pick up their children at a nearby school.
The story took a darker twist when parents then called 9-1-1 on the officer, who was accused of aggravated assault in a conflict with one of the mothers.
The three threads that run through these examples -- mine included -- are frustration, easily accessible cell phones, and a mind-set that 9-1-1 is the best way to seek help. I doubt any of us were thinking about the collective impact on the emergency communications system.
Experts say a high volume of nonemergency calls can distract 9-1-1 staff and contribute to the kind of chaos seen -- to devastating effect -- in the Denise Lee case.
Lee, a North Port mom, was kidnapped and killed despite urgent 9-1-1 calls from her and witnesses. The information was relayed to Charlotte County dispatchers, but they failed -- for several reasons, including distractions and communication breakdowns -- to pass it on to deputies who might have been able to save Lee.
That outcome is too sad for words. I think of Lee often, but -- judging by my misguided 9-1-1 call -- not often enough.
E-mail: Laura.Sperling@heraldtribune.com
By Laura Sperling
Published: Friday, September 25, 2009 at 1:00 a.m.
Last Modified: Thursday, September 24, 2009 at 6:40 p.m.
When I called 9-1-1 the other night, my heart was galumphing like an off-kilter washing machine.
I wasn't dying. I was simply freaking out.
I had been driving the inside lane down a dark, crowded, rain-slicked U.S. 41. As the clot of cars and trucks headed south near Sarasota Memorial Hospital, the air suddenly ripped with the odd but unmistakable blast of a wailing locomotive -- so close-range that I thought impact was imminent.
The left half of my brain knew there are no train tracks anywhere near the hospital. The right half was screaming, "SWERVE OR YOU'RE GONNA DIE!" Somehow I didn't do either. Instead, I froze until I realized that the noise from hell was emanating from an adjacent pickup truck.
Apparently the driver was having a little "fun" with his train horn -- an add-on car accessory that seems to have no purpose other than to explode eardrums. One Web site that sells the horns warns that they can "ruin your hearing if you happen to be too close to them when they blow."
I'm reasonably certain that this level of noise violates a state statute, and I'm absolutely sure it can scare the daylights out of anyone who unexpectedly hears it from a few feet away, as I did. It could even trigger a bad accident.
As the panic subsided, I heard laughter, which made me want to tear the horn off that truck and twist it around the driver's neck. But he kept moving south and I turned toward home. On a side street I pulled over, dug out my cell phone and -- heart racing -- dialed 9-1-1.
On second thought ...
"What is the nature of your emergency?" the operator asked.
It was an unexpectedly tough question. Illegal and potentially destructive though the horn blast was, nobody was hurt. So did this really amount to a 9-1-1 "emergency"?
The operator didn't think so, I sensed. She was polite but unfamiliar with train horns. When I tried to describe one, she seemed more interested in getting my name down.
The knowledge that everything I said was being taped made me feel sheepish -- and a bit irrational. What if the hooligan tracked me down and blasted his horn in my driveway at 4 a.m.? My elderly neighbor might have a heart attack. Heck, I might. That would be 9-1-1 worthy, but I'd rather not go through it.
By the time the call ended, the truck/locomotive was long gone and I was perplexed. When I got home, I looked up state law on car horns. Florida Statute 316.271 bans "unreasonably loud or harsh sound," but it's only penalized as a moving violation, not a crime.
It's easy -- maybe too easy
I now realize I should have called a non-emergency line of the Sarasota Police Department. But I don't know that number and, on the road, 9-1-1 is so much easier to remember.
Indeed, it may be too easy. According to a recently released report sponsored by the Gulf Coast Community Foundation of Venice, nonemergency contacts make up an estimated half of all calls to Florida 9-1-1 centers.
Some calls are just idiotic, like the ones from goofballs complaining about a disappointing fast-food meal.
But even people who should know better sometimes make questionable use of 9-1-1. As you may have read in the Herald-Tribune last week, an off-duty Longboat Key police officer dialed the emergency line to complain about cars on her Sarasota street. The traffic apparently was due to parents waiting to pick up their children at a nearby school.
The story took a darker twist when parents then called 9-1-1 on the officer, who was accused of aggravated assault in a conflict with one of the mothers.
The three threads that run through these examples -- mine included -- are frustration, easily accessible cell phones, and a mind-set that 9-1-1 is the best way to seek help. I doubt any of us were thinking about the collective impact on the emergency communications system.
Experts say a high volume of nonemergency calls can distract 9-1-1 staff and contribute to the kind of chaos seen -- to devastating effect -- in the Denise Lee case.
Lee, a North Port mom, was kidnapped and killed despite urgent 9-1-1 calls from her and witnesses. The information was relayed to Charlotte County dispatchers, but they failed -- for several reasons, including distractions and communication breakdowns -- to pass it on to deputies who might have been able to save Lee.
That outcome is too sad for words. I think of Lee often, but -- judging by my misguided 9-1-1 call -- not often enough.
E-mail: Laura.Sperling@heraldtribune.com
Friday, September 25, 2009
Judge Allows Sheriff to Hold Back Full Report in Lee Lawsuit
By JACKIE BARRON
jbarron@wfla.com
Published: September 25, 2009
PUNTA GORDA - Nate Lee has to wait a little longer for answers about the mishandling of a 911 call in the January 2008 death of his wife, Denise.
This morning Charlotte Judge James Shenko granted a motion to dismiss a request by Lee for an unedited copy of the internal investigation into the Charlotte County Sheriff's Office 911 Center.
Judge Shenko cited a technicality when Lee's former attorney failed to file some paperwork on time as the reason he won't grant Lee's current request for discovery.
He recommended instead that Lee immediately file his lawsuit then come back to the issue.
The sheriff's office has admitted it messed up when dispatchers failed to alert deputies about a call from Tampa resident Jane Kowalski, a few hours after Michael King had kidnapped Denise Lee from her North Port home.
Charlotte 911 operator Mildred Stepp hand wrote the information instead of entering it into her computer. Stepp then yelled the details of the call to a pair of supervisors nearby.
Kowalski reported seeing a person in distress in the back of a car matching the description of King's Camaro detailed in a "be on the lookout" bulletin already sent to the sheriff's office.
Detectives now believe Kowalski was the last person to see Denise Lee alive. About a half-dozen deputies posted along Toledo Blade Boulevard between U.S. 41 and Interstate 75 never knew about Kowalski's call. Before King reached the interstate he pulled off, shot Lee in the head and then buried her in a 4-foot grave.
The sheriff's office launched an internal investigation after Kowalski called North Port police to ask why no one had followed up with her. Charlotte gave two employees minor reprimands. Stepp kept her job.
Today the sheriff's office argued about protecting a 911 caller's identity as one of the reasons for blacking out big chunks of the internal report. But Kowalski has spoken out several times on local and national television. A sheriff's office attorney also cited appeals in an ongoing criminal case.
A Sarasota jury recently convicted King and recommended he receive the death penalty for the kidnapping, rape and murder of Denise Lee. After erroneously calling Denise Lee by her middle name, Amber, attorney Bruce Jolly called Nate Lee's request for a clean copy of the report a "fishing expedition."
Lee's attorney, Patrick Boyle, pointed out the sheriff's office inconsistent behavior when it comes to the stack of public records. While Lee's copy of the internal report has large swaths of black marker blocking information, a copy given to a producer for NBC's "Dateline" show does not.
Boyle said the "Dateline" copy reveals a statement from a sergeant where he admits "standard procedure would have been to stay with the caller until a unit arrived on scene."
That didn't happen with Kowalski.
"We are in the untenable position of knowing negligence was involved but now knowing how," Boyle said to Judge Shenko. "Every piece of information and every scrap of paper is what we desire.
"Almost two years later we still don't have those documents."
Boyle wrapped up by saying, "There is nobody in this courthouse, nobody in this town, nobody in this state and probably half the people in this country that would argue there isn't a good faith basis for a lawsuit."
Judge Shenko then instructed Boyle to file the suit and fight again for the records. The sheriff's office captain responsible for redacting or removing much of Lee's copy of the internal report offered a small smile on the opposite side of the courtroom.
Lee left frustrated yet determined to find the answers he says his wife and two young sons deserve from Charlotte's public servants.
Reporter Jackie Barron can be reached at (813) 221-570
jbarron@wfla.com
Published: September 25, 2009
PUNTA GORDA - Nate Lee has to wait a little longer for answers about the mishandling of a 911 call in the January 2008 death of his wife, Denise.
This morning Charlotte Judge James Shenko granted a motion to dismiss a request by Lee for an unedited copy of the internal investigation into the Charlotte County Sheriff's Office 911 Center.
Judge Shenko cited a technicality when Lee's former attorney failed to file some paperwork on time as the reason he won't grant Lee's current request for discovery.
He recommended instead that Lee immediately file his lawsuit then come back to the issue.
The sheriff's office has admitted it messed up when dispatchers failed to alert deputies about a call from Tampa resident Jane Kowalski, a few hours after Michael King had kidnapped Denise Lee from her North Port home.
Charlotte 911 operator Mildred Stepp hand wrote the information instead of entering it into her computer. Stepp then yelled the details of the call to a pair of supervisors nearby.
Kowalski reported seeing a person in distress in the back of a car matching the description of King's Camaro detailed in a "be on the lookout" bulletin already sent to the sheriff's office.
Detectives now believe Kowalski was the last person to see Denise Lee alive. About a half-dozen deputies posted along Toledo Blade Boulevard between U.S. 41 and Interstate 75 never knew about Kowalski's call. Before King reached the interstate he pulled off, shot Lee in the head and then buried her in a 4-foot grave.
The sheriff's office launched an internal investigation after Kowalski called North Port police to ask why no one had followed up with her. Charlotte gave two employees minor reprimands. Stepp kept her job.
Today the sheriff's office argued about protecting a 911 caller's identity as one of the reasons for blacking out big chunks of the internal report. But Kowalski has spoken out several times on local and national television. A sheriff's office attorney also cited appeals in an ongoing criminal case.
A Sarasota jury recently convicted King and recommended he receive the death penalty for the kidnapping, rape and murder of Denise Lee. After erroneously calling Denise Lee by her middle name, Amber, attorney Bruce Jolly called Nate Lee's request for a clean copy of the report a "fishing expedition."
Lee's attorney, Patrick Boyle, pointed out the sheriff's office inconsistent behavior when it comes to the stack of public records. While Lee's copy of the internal report has large swaths of black marker blocking information, a copy given to a producer for NBC's "Dateline" show does not.
Boyle said the "Dateline" copy reveals a statement from a sergeant where he admits "standard procedure would have been to stay with the caller until a unit arrived on scene."
That didn't happen with Kowalski.
"We are in the untenable position of knowing negligence was involved but now knowing how," Boyle said to Judge Shenko. "Every piece of information and every scrap of paper is what we desire.
"Almost two years later we still don't have those documents."
Boyle wrapped up by saying, "There is nobody in this courthouse, nobody in this town, nobody in this state and probably half the people in this country that would argue there isn't a good faith basis for a lawsuit."
Judge Shenko then instructed Boyle to file the suit and fight again for the records. The sheriff's office captain responsible for redacting or removing much of Lee's copy of the internal report offered a small smile on the opposite side of the courtroom.
Lee left frustrated yet determined to find the answers he says his wife and two young sons deserve from Charlotte's public servants.
Reporter Jackie Barron can be reached at (813) 221-570
North Port Sun
Judge denies Lee's request for complete 911 report
By ELAINE ALLEN-EMRICH
North Port Community News Editor
PUNTA GORDA -- A judge ruled Friday against Nathan Lee's request to get a "clean copy" of the 2008 Charlotte County Sheriff's Office Internal Affairs report explaining the breakdown in communication between 911 call takers on the night his wife, Denise Amber Lee, was murdered.
Lee says he needs the report for a wrongful death lawsuit he intends to file against the Sheriff's Office.
Based on a technicality, 20th Circuit Judge James Shenko ruled that Lee's attorney's request for the unredacted Internal Affairs report -- with nothing crossed out -- was premature because it came before the end of the six-month waiting period legally required before filing a lawsuit. Had the request been filed in court after the Sept. 12 deadline, the judge would have ruled on the merits of both sides' arguments.
However, Lee's attorney, Patrick Boyle, argued that more than a year ago, the CCSO provided a reporter with the TV show "Dateline NBC" a less redacted copy of the report than the one Nathan was given after he announced his intention to sue.
"Dateline" paid more than $125 for a copy of the report after it was completed.
Nathan Lee retained an attorney last year and announced he was going to file a wrongful death lawsuit against the CCSO. However, the attorney failed to file the proper paperwork with the state on Lee's intention. Lee said he fired that attorney and had Boyle refile the documents.
Lee claims his wife, Denise, 21, could have been saved if law enforcement officials -- who were on a massive manhunt for her since about 4:30 p.m. Jan 17, 2008 -- would have known about the 911 call made by witness Jane Kowalski at 6:42 p.m. that same day. The call was never dispatched to officers.
Kowalski told a dispatcher she saw a person screaming and slapping a window in the Camaro driving next to her on U.S. 41. The car turned left onto Toledo Blade Boulevard and Kowalski was unable to follow. Denise's body was found buried off Toledo Blade two days later.
According to the IA report, a deputy should have met with Kowalski, who pulled into the Toys R Us parking lot in Port Charlotte during her nine-minute call. She even asked if there was a "be on the lookout" for anyone in the area.
Michael King -- the driver of the Camaro -- was found guilty in Denise's kidnapping, rape and murder in August. Jurors unanimously recommended the death penalty for King earlier this month. A judge will decide his sentence in October.
In court, Boyle said the IA report, which is a public document, included the names and specific information about "who did what wrong." However, more than 50 percent of the report provided to Nathan was redacted.
Boyle said the exact report given to "Dateline" is only slightly redacted. He said the report should only have small sections redacted, such as the 911 caller's personal information; instead, all of Kowalski's call and all other pertinent information from the call takers is blacked out.
The CCSO's Fort Lauderdale attorney, Bruce Jolly, told the judge it wasn't relevant that the document was a public record because Lee did not make a public record's request for it.
Jolly said in his 35 years as an attorney, he has only seen two requests for "pure discovery" -- completely unredacted documents -- before a lawsuit is filed.
"Who does this?" he asked the judge. "You don't need this to file. If you believe facts are arguably sufficient that this was neglectfully handled, than that's enough to get through the courthouse door."
Read more on this story in Saturday's Sun.
Saturday, September 19, 2009
Saved for posterity. Charlotte County CCSO grasping at straws IMO
What a crock of you know what! What are they trying to do by saying Nathan has "unclean hands"? What the hell does that mean?
CCSO, county, Lee has 'unclean hands' in lawsuit
Widower of murder victim still plans to file wrongful death suit
Nathan Lee said he wanted to wait until after the Michael King murder trial to seek damages against the Charlotte County Sheriff's Office for not helping to save the life of his 21-year-old wife, Denise Amber Lee, on Jan. 17, 2008, after she was abducted.
On Aug. 28, King was found guilty in Denise's kidnapping, rape and murder. On Sept. 4, jurors unanimously recommended the death penalty for King. A judge ultimately will decide his fate in October.
Nathan originally hired a law firm to file a wrongful death suit against the CCSO and Charlotte County, but the necessary paperwork was not filed with the state in a timely manner. Now, in recently filed court documents, county attorneys claim Nathan has "unclean hands" in not following procedures.
Nathan claims there were numerous procedural breakdowns at the CCSO and "severe incompetence" in the way the 911 call was handled on the night Denise was murdered.
County attorneys are asking a judge to block Nathan's request for an unredacted copy of a Sheriff's Office internal affairs investigation into the handling of that call.
The CCSO launched the internal affairs investigation several days after learning that Tampa resident Jane Kowalski called 911 to report she was at a traffic light on U.S. 41 and could hear someone banging on a window and screaming from the back of a Camaro, as she was leaving North Port and entering Charlotte County. Kowalski told the 911 dispatcher that the Camaro, driven by King, made a left turn on Toledo Blade Boulevard. Denise's body was found buried in a wooded area off Toledo Blade two days later.
However, none of Kowalski's information was sent over the airwaves or relayed to the North Port Police Department, which had launched a massive manhunt for Denise earlier that afternoon. Two call center workers received suspensions and additional training as a result of their actions that night.
Nathan said several law enforcement officers were in the area where King drove on the night he murdered Denise. Had law enforcement officers been given the information when Kowalski reported it, Denise may have been saved, he said.
North Port police learned about Kowalski only after she called the department explaining what she had seen two days earlier. She questioned why her information was not shared with North Port.
Nathan's original attorneys failed to file the proper paperwork with the Florida Department of Financial Services at the same time they notified Charlotte County during the mandatory six-month notice period before a suit can be filed. Florida law sets the maximum amount a plaintiff can collect from a government entity at $200,000. If the court awards more, the Florida Legislature must approve it.
"I have new counsel now," said Nathan, who was recently on "Larry King Live" talking about the botched 911 call. "We are following all of the requirements of the law."
However, because of the paperwork snafu, in recently filed court documents, county attorneys claim Nathan has "unclean hands" in not following procedures.
According to court documents filed by Nathan's new firm, Wotitzky, Wotitzky & Ross, "Charlotte County has cited no legal authority to support its proposition that Mr. Lee has unclean hands under these, or other circumstances. This argument is not only devoid of merit, but it is offensive and should be disregarded."
"I don't even know what they mean by saying I have unclean hands," Nathan said this week. "My wife is dead, my two boys don't have a mother, yet they say my hands are unclean."
County attorneys have blocked Nathan's attempts at receiving the CCSO internal affairs investigative report that he believes contains supporting details for his wrongful death lawsuit. Their motion states that CCSO officials say they have to protect Kowalski's identity and that they are not required to release information prematurely, as it is an "ongoing investigation." Further, the motion states, the county is not "liable for the death of Mrs. Lee."
Although Nathan's attorneys could still file the civil suit without having a copy of the report they requested, they are waiting for a judge to make a ruling.
In court documents, Charlotte County contends if Nathan wants to sue and needs the internal affairs investigation as part of the discovery -- evidence made available to both sides -- he should wait until after his suit is filed.
Instead of providing Nathan with a "clean copy" of the investigation, he says the CCSO gave him a "heavily redacted," or blacked-out, copy of the report, citing it as an ongoing investigation.
Nathan's attorneys claim the investigation was complete more than a year and a half ago and is "clearly not ongoing."
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
CCSO, county, Lee has 'unclean hands' in lawsuit
Widower of murder victim still plans to file wrongful death suit
Nathan Lee said he wanted to wait until after the Michael King murder trial to seek damages against the Charlotte County Sheriff's Office for not helping to save the life of his 21-year-old wife, Denise Amber Lee, on Jan. 17, 2008, after she was abducted.
On Aug. 28, King was found guilty in Denise's kidnapping, rape and murder. On Sept. 4, jurors unanimously recommended the death penalty for King. A judge ultimately will decide his fate in October.
Nathan originally hired a law firm to file a wrongful death suit against the CCSO and Charlotte County, but the necessary paperwork was not filed with the state in a timely manner. Now, in recently filed court documents, county attorneys claim Nathan has "unclean hands" in not following procedures.
Nathan claims there were numerous procedural breakdowns at the CCSO and "severe incompetence" in the way the 911 call was handled on the night Denise was murdered.
County attorneys are asking a judge to block Nathan's request for an unredacted copy of a Sheriff's Office internal affairs investigation into the handling of that call.
The CCSO launched the internal affairs investigation several days after learning that Tampa resident Jane Kowalski called 911 to report she was at a traffic light on U.S. 41 and could hear someone banging on a window and screaming from the back of a Camaro, as she was leaving North Port and entering Charlotte County. Kowalski told the 911 dispatcher that the Camaro, driven by King, made a left turn on Toledo Blade Boulevard. Denise's body was found buried in a wooded area off Toledo Blade two days later.
However, none of Kowalski's information was sent over the airwaves or relayed to the North Port Police Department, which had launched a massive manhunt for Denise earlier that afternoon. Two call center workers received suspensions and additional training as a result of their actions that night.
Nathan said several law enforcement officers were in the area where King drove on the night he murdered Denise. Had law enforcement officers been given the information when Kowalski reported it, Denise may have been saved, he said.
North Port police learned about Kowalski only after she called the department explaining what she had seen two days earlier. She questioned why her information was not shared with North Port.
Nathan's original attorneys failed to file the proper paperwork with the Florida Department of Financial Services at the same time they notified Charlotte County during the mandatory six-month notice period before a suit can be filed. Florida law sets the maximum amount a plaintiff can collect from a government entity at $200,000. If the court awards more, the Florida Legislature must approve it.
"I have new counsel now," said Nathan, who was recently on "Larry King Live" talking about the botched 911 call. "We are following all of the requirements of the law."
However, because of the paperwork snafu, in recently filed court documents, county attorneys claim Nathan has "unclean hands" in not following procedures.
According to court documents filed by Nathan's new firm, Wotitzky, Wotitzky & Ross, "Charlotte County has cited no legal authority to support its proposition that Mr. Lee has unclean hands under these, or other circumstances. This argument is not only devoid of merit, but it is offensive and should be disregarded."
"I don't even know what they mean by saying I have unclean hands," Nathan said this week. "My wife is dead, my two boys don't have a mother, yet they say my hands are unclean."
County attorneys have blocked Nathan's attempts at receiving the CCSO internal affairs investigative report that he believes contains supporting details for his wrongful death lawsuit. Their motion states that CCSO officials say they have to protect Kowalski's identity and that they are not required to release information prematurely, as it is an "ongoing investigation." Further, the motion states, the county is not "liable for the death of Mrs. Lee."
Although Nathan's attorneys could still file the civil suit without having a copy of the report they requested, they are waiting for a judge to make a ruling.
In court documents, Charlotte County contends if Nathan wants to sue and needs the internal affairs investigation as part of the discovery -- evidence made available to both sides -- he should wait until after his suit is filed.
Instead of providing Nathan with a "clean copy" of the investigation, he says the CCSO gave him a "heavily redacted," or blacked-out, copy of the report, citing it as an ongoing investigation.
Nathan's attorneys claim the investigation was complete more than a year and a half ago and is "clearly not ongoing."
E-mail: eallen@sun-herald.com
By ELAINE ALLEN-EMRICH
Sunday, September 6, 2009
Thank you, Mr Whittington of NENA for your support
God bless you and other 9-1-1 industry leaders and employees who are continually trying to improve their call centers. If we can help you, please, we welcome all opportunities to do what we can.
President Whittington Sets '09-'10 Objectives
Posted: Thu, 07/23/2009 - 08:18
As I begin my term as NENA President and look towards the next twelve months, I offer you four goals for our association. It is up to all of us, every member of the NENA family, to do our part in making them a reality.
•First, we must maintain NENA’s role as a 9-1-1 and public safety leader;
•Second, we must commit to growing our association;
•Third, we should raise the standards by which 9-1-1 professionals are measured by getting behind the Emergency Number Professional program;
•And, finally, we must advocate for mandatory state and national training standards for all who serve in our nation’s 6,000 plus PSAPs.
First, we must maintain NENA's role as a 9-1-1 and public safety leader.
NENA has become the premier public safety association in North America because of our active and involved membership. For me, volunteering for chapter and national committees and attending events and conferences has always filled me with a sense of purpose and prepared me to better serve the public we are sworn to protect. With that in mind, I encourage you to expand your involvement in NENA and to be a leading voice in your center and in your community. Share your experiences and knowledge with those around you. You can be the one who re-energizes your office. You can be the one who pushes for real change in the 9-1-1 system. You can be the one who becomes a leader in moving us towards a Next Generation 9-1-1(?) system. Remember, your participation is instrumental to moving NENA and public safety forward.
Second, we must commit to growing our association.
Every emergency communications professional would benefit from joining NENA. Reach out to those who have not yet made the commitment to be part of our family – one that will embrace and utilize their unique talents and viewpoints. Tell others about the benefits of NENA membership: the support system, the operations and technical standards and best practices, the educational opportunities, the unparalleled informational resources and body of knowledge. Let them know that everyone benefits when we come together to speak with a unified voice. Help them to understand the real difference they can make for 9-1-1 every day by joining our mission.
Third, we should raise the standards by which 9-1-1 professionals are measured by getting behind the Emergency Number Professional program.
The ENP designation is, without a doubt, the premier certification in our industry. Nearly two-hundred thousand people in North America and hundreds of thousands around the world serve in public safety communications. However, currently only eight hundred of these individuals are ENP certified. We need to do better. I call on each of us to make ENP certification a priority in 2009. If you are an ENP, take it upon yourself to mentor someone and help them achieve this milestone. If you are not already an ENP, I strongly urge you to begin the course of study so that you can take the test in the fall. And even if you are not yet eligible to sit for the exam, be proactive. Start participating and accumulating points so that you can become an ENP in 2011 or 2012. It is not beyond your reach!
And, finally, we must advocate for mandatory state and national training standards for all who serve in our nation’s 6,000 plus PSAPs.
Almost every state requires certification of police officers, firefighters, paramedics, barbers, and even tanning bed operators. However, sadly, many states do NOT have requirements regarding the training and certification of emergency communications personnel. It is our responsibility to ensure that any call to 9-1-1 is received with the same level of professionalism and expertise no matter where it originates. I am very proud to say that NENA stands beside organizations such as the Denise Amber Lee Foundation in advocating coast-to-coast certification, and I ask you and your organization to lend your support. Never should anyone dial 9-1-1 for assistance and not get the very best trained public safety professional to answer their call. 9-1-1 personnel are our nation’s first first responders and their training must be viewed as an investment, not an expense. Lives depend on it
These are big goals, but I truly believe that we, the members of the NENA family, have what it takes to accomplish all of them. Like you, I am dedicated to NENA’s success and to improving public safety. If what I propose sounds difficult, let me share this quote from old police Lieutenant of mine. He was a man who loved to be tough on us, not to be mean, but because he knew it would make us rise to the occasion. He said, “There is nothing you can’t do. There are just things you haven’t done yet.” Throughout my career and my service to NENA I have always tried to keep these words and their meaning in my heart.
I thank you for this opportunity to serve NENA, and I look forward to working with you this year. Let’s begin this journey together, so that next year we can look back and say that there truly was nothing we couldn’t do.
Craig Whittington, ENP
President
President Whittington Sets '09-'10 Objectives
Posted: Thu, 07/23/2009 - 08:18
As I begin my term as NENA President and look towards the next twelve months, I offer you four goals for our association. It is up to all of us, every member of the NENA family, to do our part in making them a reality.
•First, we must maintain NENA’s role as a 9-1-1 and public safety leader;
•Second, we must commit to growing our association;
•Third, we should raise the standards by which 9-1-1 professionals are measured by getting behind the Emergency Number Professional program;
•And, finally, we must advocate for mandatory state and national training standards for all who serve in our nation’s 6,000 plus PSAPs.
First, we must maintain NENA's role as a 9-1-1 and public safety leader.
NENA has become the premier public safety association in North America because of our active and involved membership. For me, volunteering for chapter and national committees and attending events and conferences has always filled me with a sense of purpose and prepared me to better serve the public we are sworn to protect. With that in mind, I encourage you to expand your involvement in NENA and to be a leading voice in your center and in your community. Share your experiences and knowledge with those around you. You can be the one who re-energizes your office. You can be the one who pushes for real change in the 9-1-1 system. You can be the one who becomes a leader in moving us towards a Next Generation 9-1-1(?) system. Remember, your participation is instrumental to moving NENA and public safety forward.
Second, we must commit to growing our association.
Every emergency communications professional would benefit from joining NENA. Reach out to those who have not yet made the commitment to be part of our family – one that will embrace and utilize their unique talents and viewpoints. Tell others about the benefits of NENA membership: the support system, the operations and technical standards and best practices, the educational opportunities, the unparalleled informational resources and body of knowledge. Let them know that everyone benefits when we come together to speak with a unified voice. Help them to understand the real difference they can make for 9-1-1 every day by joining our mission.
Third, we should raise the standards by which 9-1-1 professionals are measured by getting behind the Emergency Number Professional program.
The ENP designation is, without a doubt, the premier certification in our industry. Nearly two-hundred thousand people in North America and hundreds of thousands around the world serve in public safety communications. However, currently only eight hundred of these individuals are ENP certified. We need to do better. I call on each of us to make ENP certification a priority in 2009. If you are an ENP, take it upon yourself to mentor someone and help them achieve this milestone. If you are not already an ENP, I strongly urge you to begin the course of study so that you can take the test in the fall. And even if you are not yet eligible to sit for the exam, be proactive. Start participating and accumulating points so that you can become an ENP in 2011 or 2012. It is not beyond your reach!
And, finally, we must advocate for mandatory state and national training standards for all who serve in our nation’s 6,000 plus PSAPs.
Almost every state requires certification of police officers, firefighters, paramedics, barbers, and even tanning bed operators. However, sadly, many states do NOT have requirements regarding the training and certification of emergency communications personnel. It is our responsibility to ensure that any call to 9-1-1 is received with the same level of professionalism and expertise no matter where it originates. I am very proud to say that NENA stands beside organizations such as the Denise Amber Lee Foundation in advocating coast-to-coast certification, and I ask you and your organization to lend your support. Never should anyone dial 9-1-1 for assistance and not get the very best trained public safety professional to answer their call. 9-1-1 personnel are our nation’s first first responders and their training must be viewed as an investment, not an expense. Lives depend on it
These are big goals, but I truly believe that we, the members of the NENA family, have what it takes to accomplish all of them. Like you, I am dedicated to NENA’s success and to improving public safety. If what I propose sounds difficult, let me share this quote from old police Lieutenant of mine. He was a man who loved to be tough on us, not to be mean, but because he knew it would make us rise to the occasion. He said, “There is nothing you can’t do. There are just things you haven’t done yet.” Throughout my career and my service to NENA I have always tried to keep these words and their meaning in my heart.
I thank you for this opportunity to serve NENA, and I look forward to working with you this year. Let’s begin this journey together, so that next year we can look back and say that there truly was nothing we couldn’t do.
Craig Whittington, ENP
President
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